List of Ontempo Retail Management Customers
Auckland, 0810,
New Zealand
Since 2010, our global team of researchers has been studying Ontempo Retail Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Ontempo Retail Management for Retail Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Ontempo Retail Management for Retail Management include: Best & Less, a Australia based Retail organisation with 4000 employees and revenues of $622.0 million, Hallenstein Glasson Holdings, a New Zealand based Retail organisation with 1800 employees and revenues of $239.9 million, Barkers New Zealand, a New Zealand based Retail organisation with 600 employees and revenues of $80.0 million, Max New Zealand, a New Zealand based Retail organisation with 150 employees and revenues of $40.0 million and many others.
Contact us if you need a completed and verified list of companies using Ontempo Retail Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Ontempo Retail Management customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Barkers New Zealand | Retail | 600 | $80M | New Zealand | Ontempo | Ontempo Retail Management | Retail Management | 2021 | Overdose Digital |
In 2021, Barkers New Zealand implemented Ontempo Retail Management to centralize Retail Management for retail operations and CRM across its New Zealand stores. The implementation was delivered with Overdose Digital, which rebuilt Barkers' Adobe Commerce storefront and integrated it with Ontempo Retail Management so loyalty, promotions, coupons and offline and online transactional data are synchronized between channels.
The configuration emphasized Ontempo loyalty and promotions integration, with promotions and coupon management linked to the retail operations data model. Order orchestration was configured to support click and collect and endless aisle workflows, and inventory visibility capabilities were mapped to store stock records to expose store availability to the storefront.
Integrations included the rebuilt Adobe Commerce storefront, transactional feeds for offline and online sales, and synchronized loyalty and promotions services within Ontempo Retail Management. Operational coverage focused on store level retail operations and CRM across New Zealand, enabling unified customer entitlements and channel aware order routing.
Governance and process changes were scoped to centralize promotions and loyalty policy administration and to formalize store fulfilment workflows for multichannel orders, with Overdose Digital supporting deployment and implementation governance. The Overdose case study explicitly reports improved multichannel fulfilment and improved stock visibility as outcomes of the Ontempo loyalty and promotions integration.
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Best & Less | Retail | 4000 | $622M | Australia | Ontempo | Ontempo Retail Management | Retail Management | 2020 | n/a |
In 2020, Best & Less implemented Ontempo Retail Management, a Retail Management application, to centralize core retail operations across its extensive Australian store portfolio and its growing online business. The deployment positioned Ontempo Retail Management as the group core retail system to support omnichannel selling, inventory visibility and unified store operations.
The implementation configured typical Retail Management functional modules including inventory and replenishment, point of sale integration, merchandising and range planning, pricing and promotions, and order management and fulfillment. Configuration work focused on standard retail workflows for store replenishment, centralized assortment controls, and online order orchestration.
Ontempo Retail Management was integrated with Best & Less online which runs on SAP Hybris, establishing synchronous inventory and order flows between the core retail system and the SAP Hybris storefront. The broader group architecture also reflects that Postie operates e-commerce on the Blackpepper platform which is fully integrated with the Ontempo core, resulting in an integration layer that connects Ontempo to multiple third party storefronts and order channels.
Operational coverage included merchandising, supply chain, store operations and e-commerce teams, with governance centered on centralized merchandise planning and inventory controls to align physical stores and online fulfillment. The rollout emphasized unifying POS and online order data into Ontempo Retail Management and instituting common workflows for pricing, promotions and stock allocation across the group.
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Hallenstein Glasson Holdings | Retail | 1800 | $240M | New Zealand | Ontempo | Ontempo Retail Management | Retail Management | 2016 | n/a |
In 2016 Hallenstein Glasson Holdings implemented Ontempo Retail Management within its Retail Management strategy, deploying an omnichannel retail platform to support retail operations and CRM across New Zealand and Australia. The company cited Ontempo's omnichannel support for POS, click and collect and group wide promotions in a CIO testimonial, positioning the application as a central retail operations system.
The implementation used Ontempo Retail Management modules for point of sale operations, promotions management and click and collect capabilities, combined with head office orchestration and warehouse inventory support. Functional workflows referenced in the testimonial include rapid group wide promotion deployment across stores, head office driven promotion configuration, and POS integration to support store level transactions and customer engagement.
Operational coverage encompassed stores in New Zealand and Australia with business functions impacted including retail operations, CRM, head office merchandising and warehouse fulfilment. Governance and rollout emphasized centralized promotion orchestration at head office and alignment of store workflows to enable consistent, rapid deployment of promotions across the group, as described by the CIO in the Ontempo testimonial.
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Retail | 150 | $40M | New Zealand | Ontempo | Ontempo Retail Management | Retail Management | 2022 | Overdose Digital |
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Buyer Intent: Companies Evaluating Ontempo Retail Management
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