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List of OpenText Active Orders Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Alstom Signalling UK Manufacturing 6000 $1.8B United Kingdom OpenText OpenText Active Orders Order Management 2014 n/a
In 2014, Alstom Signalling UK implemented OpenText Active Orders as its Order Management platform. The deployment centralized transaction processing and order lifecycle handling to support manufacturing order flows and operational order capture, validation, and fulfillment orchestration within a single application. OpenText Active Orders was configured to automate transaction validation and exception handling, reducing manual intervention in order routing and status reconciliation. The implementation leveraged standard Order Management capabilities such as transaction processing, audit trail generation, and automated notifications to downstream teams, with configuration work focused on order operations and business application teams to streamline booking and processing workflows. Operational reporting from the deployment cites a 98% transaction success rate averaged over six months, and documented productivity increases due to less time spent troubleshooting and fixing transactions. Danielle Cormier, Business Application Analyst, Alstom Power TSNA Windsor, CT US commented that because of this success their productivity is increasing and they can depend on OpenText Active Orders, indicating a shift in governance from manual exception resolution toward ongoing operational monitoring and steady state transaction management.
Boscov's Retail 8300 $1.5B United States OpenText OpenText Active Orders Order Management 2016 n/a
In 2016, Boscov's implemented OpenText Active Orders to address Order Management across its retail buying organization. The cloud-based OpenText Active Orders deployment was positioned to centralize transaction management and provide 360-degree supply chain visibility across direct suppliers and third-party vendors. The implementation concentrated on core Order Management capabilities, including order capture and orchestration, purchase order issuance and confirmation tracking, and exception handling workflows. Configuration emphasized supplier enablement workflows to process orders from partners that lacked native order management software, using OpenText Active Orders to normalize and stage transaction data for buying teams. Operational coverage brought merchandising, procurement, and replenishment teams into a centralized transaction management layer, enabling consolidated PO visibility for store replenishment and distribution center fulfillment processes. The cloud architecture provided a hosted transaction staging environment while the solution’s supplier connectivity features supported a mix of digitally enabled and manually enabled supplier interactions. Governance changes included formalized supplier onboarding procedures, role-based access controls for buying teams, and standardized exception management and change order workflows. The deployment established consistent order validation and dispute resolution processes, aligning procurement and vendor management practices with the Order Management platform.
Owens & Minor Healthcare 22200 $10.3B United States OpenText OpenText Active Orders Order Management 2017 n/a
In 2017, Owens & Minor deployed OpenText Active Orders, a cloud-based solution in the Order Management category to centralize transaction handling across its supply chain. OpenText Active Orders provides buying organizations with technology and services to optimize transaction management and deliver 360-degree supply chain visibility with all suppliers, including those not digitally enabled with their own order management software solution. The implementation focused on centralized order orchestration and supplier connectivity to support Owens & Minor procurement and distribution activities. Architecturally OpenText Active Orders was provisioned as a cloud service providing centralized transaction processing, supplier onboarding workflows, order capture and confirmation processing, and exception management typical of Order Management platforms. The deployment emphasized supplier enablement for non-electronic trading partners and standardized order visibility across stores and distribution channels, aligning order orchestration with procurement and supply chain operations. Governance centered on standardized order workflows and supplier enrollment to ensure consistent transaction handling and operational traceability.
Manufacturing 18500 $8.9B United States OpenText OpenText Active Orders Order Management 2015 n/a
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FAQ - APPS RUN THE WORLD OpenText Active Orders Coverage

OpenText Active Orders is a Order Management solution from OpenText.

Companies worldwide use OpenText Active Orders, from small firms to large enterprises across 21+ industries.

Organizations such as Owens & Minor, Polaris, Alstom Signalling UK and Boscov's are recorded users of OpenText Active Orders for Order Management.

Companies using OpenText Active Orders are most concentrated in Healthcare, Manufacturing and Retail, with adoption spanning over 21 industries.

Companies using OpenText Active Orders are most concentrated in United States and United Kingdom, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of OpenText Active Orders across Americas, EMEA, and APAC.

Companies using OpenText Active Orders range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 50%, and global enterprises with 10,000+ employees - 50%.

Customers of OpenText Active Orders include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified OpenText Active Orders customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Order Management.