List of Optico Customers
MARSEILLE, 13006,
France
Since 2010, our global team of researchers has been studying Optico customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Optico for Call Tracking and Recording from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Optico for Call Tracking and Recording include: Intellio Pro, a France based Healthcare organisation with 85 employees and revenues of $14.0 million, DEVISUBOX, a France based Professional Services organisation with 71 employees and revenues of $8.0 million, Ortho Plus, a France based Life Sciences organisation with 20 employees and revenues of $7.0 million, Laco, a France based Oil, Gas and Chemicals organisation with 25 employees and revenues of $6.0 million, Delicorner, a France based Retail organisation with 30 employees and revenues of $3.0 million and many others.
Contact us if you need a completed and verified list of companies using Optico, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Optico customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Delicorner | Retail | 30 | $3M | France | Optico | Optico | Call Tracking and Recording | 2022 | n/a |
In 2022 Delicorner deployed Optico on its website. Optico is a Call Tracking and Recording application that captures inbound phone sessions from web touchpoints, provides call recording and session attribution, and surfaces call-level analytics in a vendor dashboard. The implementation uses website-embedded tracking instrumentation and a customer-facing click-to-call element to link calls to online marketing sources.
The implementation targets core business functions including marketing attribution, sales lead capture and customer service for Delicorner's retail operations in France, scaled to a 30 person organization. Operational governance focused on configuring recording controls, attribution parameter mapping and dashboard access to align call handling workflows with existing customer service processes. The deployment scope is website-level instrumentation with operational reporting and configuration managed through the Optico application.
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DEVISUBOX | Professional Services | 71 | $8M | France | Optico | Optico | Call Tracking and Recording | 2020 | n/a |
In 2020 DEVISUBOX implemented Optico for Call Tracking and Recording on its website. The Optico deployment is instrumented directly on the DEVISUBOX site to capture inbound call events and attribute them to web sessions, supporting marketing and sales visibility into phone lead sources.
Optico is configured to deliver standard Call Tracking and Recording capabilities including call tracking, call recording, dynamic number insertion, and session to call attribution, with an analytics interface used to correlate web interactions to phone contacts. Operational responsibility is concentrated on the website channel and the implementation supports Marketing and Sales functions, with governance organized around centralized number provisioning and role based access to recordings and reports to control operational use and data access.
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Eurl Pharmacie Marc | Retail | 5 | $1M | France | Optico | Optico | Call Tracking and Recording | 2020 | n/a |
In 2020, Eurl Pharmacie Marc implemented Optico to provide Call Tracking and Recording capabilities for customer contact handling and marketing attribution on its website. Optico was deployed as a website-embedded call tracking and recording solution, leveraging standard category capabilities such as dynamic number insertion, inbound call attribution to web sessions, and call recording tied to individual interactions.
The deployment scope covered the France-based retail pharmacy storefront and phone-driven customer service workflows for a five person organization, with Optico instrumenting incoming call paths used for prescription and in-store inquiries. Operational governance focused on maintaining centralized call logs and controlled staff access to recordings, and on integrating call analytics and tagging into daily pharmacy service and marketing workflows.
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Global SP | Professional Services | 29 | $3M | France | Optico | Optico | Call Tracking and Recording | 2017 | n/a |
In 2017, Global SP implemented Optico, a Call Tracking and Recording application, on its corporate website. The deployment is web based and oriented toward capturing inbound call events tied to online sessions for the 29 person professional services firm headquartered in France. Global SP Optico Call Tracking and Recording supports marketing and sales by attributing phone leads to specific web touch points and online campaigns.
The implementation configured core Call Tracking and Recording capabilities including call identification, session attribution, call recording, and reporting dashboards. Optico was configured to surface call metadata and recording links to marketing users, enabling campaign level attribution and lead qualification workflows. Configuration emphasized lightweight instrumentation on the website to associate unique trackable numbers with traffic sources and landing pages.
Operational coverage centered on the company website and internal marketing and sales teams in France, with governance focused on access controls and call handling procedures for recorded interactions. Rollout was scoped to web driven inbound lead capture and integrated into existing marketing processes for follow up and qualification, with training directed to users responsible for lead response and campaign reporting.
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Grande Pharmacie De La Baie | Retail | 8 | $3M | France | Optico | Optico | Call Tracking and Recording | 2020 | n/a |
In 2020, Grande Pharmacie De La Baie implemented Optico for Call Tracking and Recording. The implementation places Optico on the company website to capture inbound call events and associate those calls with web sessions and referral sources. The deployment follows a lightweight web instrumentation model typical of call tracking platforms, relying on a client side snippet and cloud processing to deliver session level attribution and call metadata.
Optico provides call recording, call attribution and call analytics capabilities that support customer service and retail operations for the pharmacy, linking phone interactions to online contact flows and click to call elements on the site. Operational scope is focused on front of store staff who handle inbound telephone inquiries, and configuration and governance are managed by the pharmacy management team given the company size. The Optico application is the primary Call Tracking and Recording tool embedded on the Grande Pharmacie De La Baie website.
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Healthcare | 85 | $14M | France | Optico | Optico | Call Tracking and Recording | 2020 | n/a |
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Oil, Gas and Chemicals | 25 | $6M | France | Optico | Optico | Call Tracking and Recording | 2019 | n/a |
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Leisure and Hospitality | 10 | $2M | France | Optico | Optico | Call Tracking and Recording | 2023 | n/a |
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Professional Services | 10 | $1M | France | Optico | Optico | Call Tracking and Recording | 2017 | n/a |
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Life Sciences | 20 | $7M | France | Optico | Optico | Call Tracking and Recording | 2022 | n/a |
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Buyer Intent: Companies Evaluating Optico
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