List of Oracle MICROS for Restaurants Customers
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Since 2010, our global team of researchers has been studying Oracle MICROS for Restaurants customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Oracle MICROS for Restaurants for Point Of Sale from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Oracle MICROS for Restaurants for Point Of Sale include: Boots UK Ltd, a United Kingdom based Retail organisation with 51000 employees and revenues of $7.60 billion, Currys United Kingdom, a United Kingdom based Retail organisation with 14900 employees and revenues of $6.73 billion, Ruby Tuesday, a United States based Retail organisation with 32100 employees and revenues of $6.00 billion, Applebee’s, a United States based Retail organisation with 28000 employees and revenues of $5.00 billion, Perkins Restaurant & Bakery, a United States based Leisure and Hospitality organisation with 25000 employees and revenues of $4.00 billion and many others.
Contact us if you need a completed and verified list of companies using Oracle MICROS for Restaurants, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the ERP Financial Management software purchases.
The Oracle MICROS for Restaurants customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of ERP Financial Management software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Applebee’s | Retail | 28000 | $5.0B | United States | Oracle | Oracle MICROS for Restaurants | Point Of Sale | 2016 | n/a |
In 2016 Applebee's implemented Oracle MICROS for Restaurants as its Point Of Sale platform at a server location in Tucson, AZ with documented operation between May 2016 and March 2018. The deployment used server based POS terminals and personal Micros keys to capture guest orders, apply modifiers, sequence courses, and process credit card and cash transactions, with explicit workflows for station setup and takedown, side work, and sales accountability. Oracle MICROS for Restaurants was used for menu configuration, order entry, garnishing and delivery coordination, and integrated operational behaviors such as following sanitation and alcohol awareness procedures and responding to supervisor escalation for unusual matters.
Operational governance emphasized role based responsibilities and shift reconciliation, requiring team members to operate Micros, make transactional changes, accurately conduct credit card transactions, and complete cash counts at shift end. The Point Of Sale implementation directly supported business functions in guest service, payment processing, table management, and sales incentive execution, and the system usage was embedded into standard operating practices including portion control, check back procedures, and inter team communication via the Micros system.
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Aramark | Leisure and Hospitality | 1000 | $190M | United States | Oracle | Oracle MICROS for Restaurants | Point Of Sale | 2013 | n/a |
In 2013 Aramark implemented Oracle MICROS for Restaurants, a Point Of Sale application, as a large scale software and hardware deployment across 700 accounts in North America and more than 3000 registers supporting foodservice and retail operations within its leisure and hospitality footprint. The deployment is explicitly tied to Oracle MICROS for Restaurants and focused on store level transaction capture and site register configurations for high volume outlets.
Configuration and functional work centered on menu management and menu board/page design, register and terminal configuration, barcode setup, and account redeployment workflows. The team performed extensive aligning and mapping of data between the two systems, established software related configurations and troubleshooting procedures, and built continuous improvement processes to refine menu pages and barcode mappings over time.
Operational coverage included field users, site operators, client contacts and executive stakeholders, with formal Point Of Sale Quality Assurance and testing practices. The POS QA effort included creation of test cases and test plans, execution of testing strategies, and tailoring of Oracle MICROS for Restaurants configurations to meet diverse operational needs across accounts and registers.
Governance and rollout activity was driven through recurring project calls, requirements gathering, configuration presentations, and stakeholder collaboration to support pre go live validation and post go live support. Ongoing responsibilities included support, troubleshooting, redeploying accounts within the system, and continuous optimization to ensure user satisfaction and stable Point Of Sale operations.
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Boots UK Ltd | Retail | 51000 | $7.6B | United Kingdom | Oracle | Oracle MICROS for Restaurants | Point Of Sale | 2017 | n/a |
In 2017 Boots UK Ltd implemented Oracle MICROS for Restaurants, deploying a Point Of Sale application to standardize retail checkout operations across its store footprint. The program focused on establishing a consistent POS platform for transaction capture, product catalog management, and payment acceptance using Oracle MICROS for Restaurants as the central checkout layer.
Configuration work addressed core Point Of Sale functional modules, including order and transaction management, payment and tender handling, product and pricing configuration, receipt generation, and back office sales reporting and reconciliation. The implementation emphasized terminal configuration standards, role based access controls for retail staff, and local store transaction handling consistent with Point Of Sale operational patterns.
The deployment architecture centered on store level POS terminals tied to centralized retail management for configuration distribution and reporting. Integration details were not specified, however available notes indicate a concurrent workforce project, with Boots UK also provisioning a Kronos Workforce Central build and configuration for workforce management.
Governance and rollout followed a controlled build and configuration approach with phased store onboarding, standardized POS configurations, and operational training to align checkout procedures and reconciliation workflows with retail operations.
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Cafe Sydney | Retail | 100 | $5M | Australia | Oracle | Oracle MICROS for Restaurants | Point Of Sale | 2015 | n/a |
In 2015, Cafe Sydney implemented Oracle MICROS for Restaurants. The deployment delivered Point Of Sale capabilities for front of house order capture, payment processing, and managerial reporting across the cafe's restaurant operations in Australia.
Oracle MICROS for Restaurants was configured with core POS modules including menu and pricing management, table management, shift and staff controls, and consolidated sales and labor reporting. Configuration emphasized quick-service order workflows and kitchen routing consistent with hospitality POS patterns, with terminal-based POS clients linked to a centralized configuration and reporting store.
Integrations documented in the project included OpenTable for reservation synchronization, Restpac for back-of-house integration, and Riteq for ancillary hospitality workflows. These integrations provided shared context between reservations, POS transactions, and operational systems, enabling reconciled sales and service records within Oracle MICROS for Restaurants.
Rollout governance prioritized operator training, POS configuration controls owned by operations managers, and staged adoption during service shifts to limit disruption. Ongoing operations relied on scheduled configuration updates and reporting governance to maintain alignment of menu, pricing, and staff processes with Point Of Sale controls.
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California Pizza Kitchen | Leisure and Hospitality | 15000 | $3.0B | United States | Oracle | Oracle MICROS for Restaurants | Point Of Sale | 2015 | n/a |
In 2015, California Pizza Kitchen implemented Oracle MICROS for Restaurants as its Point Of Sale platform. The Restaurant Systems Supervisor in Costa Mesa managed application and system support for the restaurant support center and operations team, covering all technology touchpoints including Point of Sale, management reporting, cloud management services, marketing programs, and WIFI.
The deployment of Oracle MICROS for Restaurants involved standardizing POS configurations and developing enterprise POS standards, managing installations and upgrades, and executing new restaurant openings. Installation work included creation of technology blueprints that specified electricity, cabling, networking, and install team schedules, and the team completed four restaurant openings across dining formats including food halls, ghost kitchens, outdoor areas with limited network connectivity, and full-service dining.
Operational modules and controls configured on the Point Of Sale platform included transactional POS workflows, fraud controls, and database restructuring. The team implemented POS fraud controls, restructured databases to eliminate zero-priced items, and recorded a stated proactive savings of $500K to the bottom line through these controls and pricing initiatives. Processes and tools were introduced to manage POS hardware lifecycle, operating system updates, backup and virus management, and an audit tool was implemented to maintain POS equipment and conduct market surveys.
Integrations were configured and managed directly to the Oracle MICROS point of sale, including payment and gateway support with SHIFT4, table and reservation interfaces with OpenTable, data orchestration with Omnivore, order routing through Chowly, marketplace channels including DoorDash and UberEats, restaurant management and reporting with cTuit and Compeat, online ordering touchpoints, and loyalty and gift card services via Paytronix. Because the organization did not have a dedicated IT department, the Restaurant Systems Supervisor served as the technical subject matter expert, managed vendor partners, escalated high priority projects, and provided 24/7 critical support to operations and restaurant teams.
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Leisure and Hospitality | 70 | $5M | United Kingdom | Oracle | Oracle MICROS for Restaurants | Point Of Sale | 2022 | n/a |
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Retail | 8162 | $1.2B | United Kingdom | Oracle | Oracle MICROS for Restaurants | Point Of Sale | 2018 | n/a |
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Leisure and Hospitality | 754 | $46M | Romania | Oracle | Oracle MICROS for Restaurants | Point Of Sale | 2018 | n/a |
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Leisure and Hospitality | 8000 | $550M | United States | Oracle | Oracle MICROS for Restaurants | Point Of Sale | 2019 | n/a |
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Retail | 100 | $10M | United States | Oracle | Oracle MICROS for Restaurants | Point Of Sale | 2018 | n/a |
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Buyer Intent: Companies Evaluating Oracle MICROS for Restaurants
- Journey Church Tifton, a United States based Non Profit organization with 10 Employees
- Arria Nlg UK, a United Kingdom based Professional Services company with 73 Employees
- Sandy Beach Sales, a United States based Retail organization with 10 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
| Journey Church Tifton | Non Profit | 10 | $1M | United States | 2026-02-13 | |
| Arria Nlg UK | Professional Services | 73 | $109M | United Kingdom | 2025-12-19 | |
| Sandy Beach Sales | Retail | 10 | $1M | United States | 2025-09-09 | |
| Banking and Financial Services | 1256 | $1.5B | Canada | 2025-08-03 | ||
| Professional Services | 60 | $4M | Philippines | 2025-04-15 | ||
| Utilities | 30 | $3M | United States | 2024-12-11 | ||
| Professional Services | 10 | $1M | India | 2024-08-12 |