List of Oracle Public Safety Suite Customers
Oracle
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Austin, 78741, TX,
United States
Austin, 78741, TX,
United States
1 737-867-1000
Professional Services
162000
$67.1B
Since 2010, our global team of researchers has been studying Oracle Public Safety Suite customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Oracle Public Safety Suite for Computer Aided Dispatch from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Oracle Public Safety Suite for Computer Aided Dispatch include: State of Texas, a United States based Government organisation with 140000 employees and revenues of $10.80 billion, Pagosa Springs Medical Center, a United States based Healthcare organisation with 200 employees and revenues of $90.0 million, Pagosa Fire Protection District, a United States based Government organisation with 35 employees and revenues of $5.0 million, Pagosa Springs Police Department, a United States based Government organisation with 20 employees and revenues of $2.0 million, Archuleta County Sheriff’s Office, a United States based Government organisation with 20 employees and revenues of $2.0 million and many others.
Contact us if you need a completed and verified list of companies using Oracle Public Safety Suite, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Archuleta County Combined Dispatch Center | Government | 13 | $1M | United States | Oracle | Oracle Public Safety Suite | Computer Aided Dispatch | 2025 | n/a |
In 2025 Archuleta County Combined Dispatch Center is operating Oracle Public Safety Suite as its Computer Aided Dispatch application, following a March 2024 go-live that unified public safety communications across county agencies. The deployment centers on Oracle Public Safety Suite as a cloud native command and records platform built on Oracle Cloud Infrastructure, delivering a consolidated software and hardware approach to field communications and dispatch operations.
The implementation configured core modules of Oracle Public Safety Suite including a cloud-based dispatch command center, interactive CAD mapping, records and jail management, mobile data terminal support, and a Core Index person search tool. The environment includes tablet-enabled field reporting and vehicle communications to enable incident updates from the field, and the suite is maintained with regular updates and feature innovations from the vendor.
Operational coverage spans Archuleta County first responder organizations, specifically Pagosa Springs Police Department, Pagosa Fire Protection District, Pagosa Springs Medical Center EMS, Archuleta County Combined Dispatch Center, and the Archuleta County Sheriff’s Office, supporting operations across roughly 2,000 square miles with seasonal tourist population variance. The deployment delivers real-time situational awareness and cross-agency information sharing, enabling dispatchers and responders to view unit locations, add incident information as it arrives, and complete field reports on tablets rather than during station downtime.
Governance and workflow changes include centralized mobile communications for incident coordination, adoption of interactive GIS mapping for critical coordination, and on-platform reporting capabilities to produce customized reports without heavy dispatcher involvement. The system is implemented with CJIS Security Policy considerations for cloud operation and includes process changes such as streamlined booking workflows and the ability to create and reopen incident case numbers within the CAD environment, supporting more efficient day to day public safety operations.
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Archuleta County Sheriff’s Office | Government | 20 | $2M | United States | Oracle | Oracle Public Safety Suite | Computer Aided Dispatch | 2025 | n/a |
In 2025 Archuleta County Sheriff’s Office continued adoption and operational updates for Oracle Public Safety Suite after going live in March 2024, deploying a cloud-based Computer Aided Dispatch platform across its regional first responder network. The implementation explicitly covers Archuleta County law enforcement, Pagosa Springs Police Department, Pagosa Fire Protection District, Pagosa Springs Medical Center EMS, and the Archuleta County Combined Dispatch Center, supporting coordination across roughly 2,000 square miles and a variable population influenced by seasonal tourism.
The deployment uses Oracle Public Safety Suite as a unified hardware and software suite built on Oracle Cloud Infrastructure, combining a cloud dispatch command center, Computer Aided Dispatch mapping, records management, and jail management capabilities. Functional modules implemented include CAD mapping and interactive GIS coordination, Core Index person search for consolidated record views, mobile reporting for tablet completion of incident and field reports, mobile data terminal support for EMS and vehicles, and end-to-end booking workflow automation that supports a full booking cycle in as few as 15 minutes as reported by the county.
Operational integration spans personal and vehicle communications, real-time location and unit tracking for dispatchers and responders, and cross-agency data sharing to provide up-to-the-minute situational awareness. The Oracle Public Safety Suite implementation emphasizes centralized mobile communications and shared incident records among dispatch and field units, and is designed to align with CJIS Security Policy requirements through its OCI foundation, while supporting customized reporting capabilities for individual agencies.
Governance and workflow changes include shifting report completion from in-station paperwork to field tablets, enabling dispatchers and responders to add live incident data, create and reopen case numbers, and run department-level reports without centralized manual requests. The county continues to adopt regular updates and innovations from Oracle, indicating an operational model that combines cloud updates with iterative process refinement across dispatch, records, jail, and EMS workflows.
Documented outcomes in county statements include improved real-time situational awareness, faster and more accurate unit location and arrival estimates, enhanced EMS patient care coordination through mobile data terminals, and streamlined administrative tasks such as reporting and booking. These outcomes reflect stated improvements in multi-agency coordination and response capability following the Oracle Public Safety Suite deployment.
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Pagosa Fire Protection District | Government | 35 | $5M | United States | Oracle | Oracle Public Safety Suite | Computer Aided Dispatch | 2025 | n/a |
In 2025, Pagosa Fire Protection District implemented Oracle Public Safety Suite, a Computer Aided Dispatch solution, as part of Archuleta County's regional deployment of cloud-based public safety technology. The countywide deployment went live beginning in March 2024 and continues to receive regular updates on Oracle Cloud Infrastructure to maintain operational enhancements and security posture.
The implementation of Oracle Public Safety Suite includes the cloud-based dispatch command center, records and jail management capabilities, personal and vehicle communications tooling, interactive CAD mapping, the Core Index person search function, and mobile data terminal support. Configuration work focused on dispatch workflows, mapping layers for GIS coordination, mobile reporting templates for field tablets, and self-service reporting for individual departments to reduce dependency on centralized report generation.
Operational integration spans Pagosa Springs Police Department, Pagosa Fire Protection District, Pagosa Springs Medical Center EMS, Archuleta County Combined Dispatch Center, and the Archuleta County Sheriff’s Office, covering roughly 2,000 square miles of county operations with seasonal population variance due to tourism. The suite is hosted on Oracle Cloud Infrastructure and aligned with CJIS oriented security and scalability requirements, enabling cross-agency data sharing, real-time unit location visibility, and synchronized incident records across dispatch and response teams.
Governance and rollout have emphasized iterative update adoption and cross-agency workflow standardization, moving incident intake, case number creation, and reopening processes into the unified CAD environment. Operational outcomes described by county stakeholders include in-field report completion using tablets, booking process completion in as few as 15 minutes, improved situational awareness via interactive mapping, and the ability for dispatch and responders to access and append up-to-the-minute incident information through Oracle Public Safety Suite.
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Pagosa Springs Medical Center | Healthcare | 200 | $90M | United States | Oracle | Oracle Public Safety Suite | Computer Aided Dispatch | 2025 | n/a |
In 2025 Pagosa Springs Medical Center adopted Oracle Public Safety Suite for Computer Aided Dispatch as part of a coordinated Archuleta County deployment that includes Pagosa Springs Police Department, Pagosa Fire Protection District, Pagosa Springs Medical Center Emergency Medical Services, the Archuleta County Combined Dispatch Center, and the Archuleta County Sheriff’s Office. The deployment responds to operational demands across roughly 2,000 square miles and a variable population driven by seasonal tourism, positioning the hospital’s EMS function within a unified multi-agency public safety environment.
The implementation configured core modules of Oracle Public Safety Suite, including a cloud-based dispatch command center, Computer Aided Dispatch capabilities with interactive mapping, the Core Index person search, records management, jail management, and mobile data terminal support for in-vehicle and tablet reporting. The configuration emphasized unified hardware and software across agencies to enable field report completion on tablets, on-scene data capture, case number creation, and the ability to reopen incidents through a single system of record.
Architecturally the solution is hosted on Oracle Cloud Infrastructure and was implemented with CJIS security policy alignment as a priority. Operational integrations focused on GIS driven CAD mapping and interactive unit location feeds to provide up-to-the-second visibility for dispatchers and responders, and mobile data terminal connectivity that extended records access and reporting into the field for both vehicle and personal communications.
Governance and workflow changes centered on consolidating dispatch workflows and enabling real-time cross-agency information sharing, while agencies adopted regular suite updates after the initial go-live in March 2024. Reported outcomes include the ability for deputies to complete reports in the field rather than returning to the station, a reduced booking workflow measured in the field as completing the entire booking process in as few as 15 minutes compared to longer prior processes, and improved situational awareness and response coordination through Oracle Public Safety Suite.
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Pagosa Springs Police Department | Government | 20 | $2M | United States | Oracle | Oracle Public Safety Suite | Computer Aided Dispatch | 2025 | n/a |
In 2025, Pagosa Springs Police Department implemented Oracle Public Safety Suite, deploying the Computer Aided Dispatch application as part of a county-wide public safety modernization. The implementation aligns with an Archuleta County deployment that went live in March 2024 and continued to receive regular cloud updates through 2025, positioning the department on Oracle Cloud Infrastructure for scalable, cloud-native operations.
The Oracle Public Safety Suite deployment included the cloud-based dispatch command center, records management and jail management capabilities, personal and vehicle communications, mobile data terminals and tablet-enabled field reporting. Functional capabilities highlighted in the rollout include interactive CAD mapping for GIS coordination, a Core Index person search and consolidated case management features that enable creation and reopening of incidents, and configurable reporting tools for individualized operational reporting.
Operational scope covers cross-agency information sharing among Pagosa Springs Police Department, Archuleta County Sheriff’s Office, Pagosa Fire Protection District, Pagosa Springs Medical Center EMS, and the Archuleta County Combined Dispatch Center. The implementation centralized mobile communications and real-time unit location visibility, and enabled field report completion on tablets and shortened booking workflows as part of an integrated Computer Aided Dispatch and records environment.
Governance centered on cloud-hosted updates and CJIS-oriented controls delivered through Oracle Public Safety Suite, with process changes to dispatch workflows, incident data capture and case numbering. Reported outcomes in the deployment narrative include faster issue resolution and improved situational awareness, more time in the community for officers through tablet reporting, faster booking transactions compared to prior systems, and improved emergency medical coordination via mobile data access.
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Government | 140000 | $10.8B | United States | Oracle | Oracle Public Safety Suite | Computer Aided Dispatch | 2025 | n/a |
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Buyer Intent: Companies Evaluating Oracle Public Safety Suite
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Oracle Public Safety Suite. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Oracle Public Safety Suite for Computer Aided Dispatch include:
- County Of Paulding, a United States based Government organization with 750 Employees
- Santel Communications Cooperative, a United States based Communications company with 50 Employees
- City of Wasilla, AK, a United States based Government organization with 130 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
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County Of Paulding | Government | 750 | $170M | United States | 2026-03-04 |
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Santel Communications Cooperative | Communications | 50 | $15M | United States | 2025-12-31 |
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City of Wasilla, AK | Government | 130 | $28M | United States | 2025-09-09 |
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Government | 10 | $1M | United States | 2025-08-25 |
FAQ - APPS RUN THE WORLD Oracle Public Safety Suite Coverage
Oracle Public Safety Suite is a Computer Aided Dispatch solution from Oracle.
Companies worldwide use Oracle Public Safety Suite, from small firms to large enterprises across 21+ industries.
Organizations such as State of Texas, Pagosa Springs Medical Center, Pagosa Fire Protection District, Pagosa Springs Police Department and Archuleta County Sheriff’s Office are recorded users of
Oracle Public Safety Suite for Computer Aided Dispatch.
Companies using Oracle Public Safety Suite are most concentrated in Government and Healthcare, with adoption spanning over 21 industries.
Companies using Oracle Public Safety Suite are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Oracle Public Safety Suite across Americas, EMEA, and APAC.
Companies using Oracle Public Safety Suite range from small businesses with 0-100 employees - 66.67%, to mid-sized firms with 101-1,000 employees - 16.67%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 16.67%.
Customers of Oracle Public Safety Suite include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Oracle Public Safety Suite customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Computer Aided Dispatch.