List of Oracle Utilities Work and Asset Cloud Service Customers
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Since 2010, our global team of researchers has been studying Oracle Utilities Work and Asset Cloud Service customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Oracle Utilities Work and Asset Cloud Service for Enterprise Asset Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Oracle Utilities Work and Asset Cloud Service for Enterprise Asset Management include: CPS Energy, a United States based Utilities organisation with 3628 employees and revenues of $3.50 billion, Essential Energy, a Australia based Utilities organisation with 3650 employees and revenues of $1.18 billion, Dothan Utility Services, a United States based Government organisation with 920 employees and revenues of $269.0 million and many others.
Contact us if you need a completed and verified list of companies using Oracle Utilities Work and Asset Cloud Service, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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CPS Energy | Utilities | 3628 | $3.5B | United States | Oracle | Oracle Utilities Work and Asset Cloud Service | Enterprise Asset Management | 2024 | n/a |
In 2024, CPS Energy implemented Oracle Utilities Work and Asset Cloud Service as its Enterprise Asset Management solution. The deployment centers on cloud native work and asset management capabilities to support operations and field service, aligning asset lifecycle, construction tracking, and workforce orchestration for a regulated utility environment.
Oracle Utilities Work and Asset Cloud Service was configured to manage work management, asset registry and visualization, construction and capital project tracking, and automated scheduling workflows, with AI enabled contextual suggestions for service agents to improve customer interactions. The implementation also leverages modern field service management capabilities to auto schedule and route workers to support on time arrivals and faster issue resolution.
The implementation integrates with Oracle's AI backed customer platform, including automated utility billing and customer service, and with the Oracle Fusion Cloud Application Suite to connect finance, human resources, supply chain, and customer experience processes. That integration creates a unified operational view across service agents, field crews, construction teams, and back office functions to support coordinated decision making.
Governance centered on centralized asset data, standardized work orchestration, and role based contextual guidance for agents and crews, supporting CPS Energy's intent to offer new rate options and expand affordability outreach. The Oracle Utilities Work and Asset Cloud Service platform is positioned to help CPS Energy better track, visualize, and analyze asset performance to help save money and optimize the return on investment of capital projects, while serving as the foundation to continually evolve customer and operational services.
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Dothan Utility Services | Government | 920 | $269M | United States | Oracle | Oracle Utilities Work and Asset Cloud Service | Enterprise Asset Management | 2021 | ESC Partners |
In 2021, the City of Dothan implemented Oracle Utilities Work and Asset Cloud Service as part of a city-wide cloud migration project. The City of Dothan deployment of Oracle Utilities Work and Asset Cloud Service places the City in the Enterprise Asset Management category to support utilities operations, field services, and asset lifecycle oversight across municipal departments.
ESC Partners served as the systems integrator for the initiative, executing a consolidated Oracle Cloud Applications program alongside Oracle. The scope explicitly covered Utilities, Public Works, and Administrative Back Office functions, and the implementation was scoped as a 30 month, 12 million dollar program. Configuration work emphasized standard enterprise asset management capabilities, including work management, asset lifecycle tracking, preventive maintenance scheduling, and workforce enablement tailored to municipal service workflows.
The technical architecture consolidated multiple Oracle Cloud products into a unified cloud platform, integrating Oracle Utilities Work and Asset Cloud Service with Oracle Fusion Cloud Enterprise Resource Planning, Oracle Utilities Customer Cloud Service, Oracle Field Service, and Oracle Public Sector Compliance and Regulation. The migration included replacing NaviLine Central Square with Oracle Cloud Applications, enabling a single application backbone for customer engagement, field dispatch, permitting, and back office financial reconciliation. Integrations focused on synchronizing asset and work order data with ERP and customer management systems to reduce manual handoffs and improve visibility.
Governance and rollout followed ESC Partners proprietary implementation methodology and change management practices, with joint execution by City of Dothan staff, ESC Partners, and Oracle. The program targeted a frictionless citizen experience, simplified digital permit processing, improved employee self service, reduced outage response times, and enhanced field service efficiency, all via consolidated system management and platform visibility. The narrative reflects explicit project outcomes and program parameters as stated by the City and ESC Partners.
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Essential Energy | Utilities | 3650 | $1.2B | Australia | Oracle | Oracle Utilities Work and Asset Cloud Service | Enterprise Asset Management | 2025 | n/a |
In 2025 Essential Energy implemented Oracle Utilities Work and Asset Cloud Service as part of a cloud-first modernization of its asset and workforce systems, applying Enterprise Asset Management capabilities across one of Australia’s largest electricity distribution footprints. The deployment covers Essential Energy’s network that serves over 890,000 customers across 95 percent of New South Wales and parts of southern Queensland, and supports management of more than 10 million assets to improve visibility and operational planning.
Oracle Utilities Work and Asset Cloud Service was configured to deliver end to end work and asset management, providing insights, modelling, and planning capabilities to systemise maintenance requirements and establish a single operational view. The implementation was paired with Oracle Fusion Cloud Enterprise Resource Planning and Oracle Fusion Cloud Human Capital Management to extend financial control, workforce management, and employee experience functions into the same data model.
Integration between Oracle Fusion Applications and Oracle Utilities WACS created a centralised and common data model for asset and financial management, enabling cross functional workflows between asset engineering, maintenance planning, finance, and HR. The combined architecture supports operational use cases such as maintenance scheduling, workforce allocation, asset valuation, and planning simulations while maintaining alignment across enterprise systems.
Governance and operational cadence were structured around Oracle Fusion Application quarterly update cycles, providing continuous innovation on a 90 day rhythm without downtime as stated by the vendor. According to Essential Energy, the solution improved asset management practices, aligned enterprise systems, increased productivity, expanded workforce insights, and positioned the organization to better support NSW’s clean energy transition while strengthening network resilience.
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Buyer Intent: Companies Evaluating Oracle Utilities Work and Asset Cloud Service
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD Oracle Utilities Work and Asset Cloud Service Coverage
Oracle Utilities Work and Asset Cloud Service is a Enterprise Asset Management solution from Oracle.
Companies worldwide use Oracle Utilities Work and Asset Cloud Service, from small firms to large enterprises across 21+ industries.
Organizations such as CPS Energy, Essential Energy and Dothan Utility Services are recorded users of
Oracle Utilities Work and Asset Cloud Service for Enterprise Asset Management.
Companies using Oracle Utilities Work and Asset Cloud Service are most concentrated in Utilities and Government, with adoption spanning over 21 industries.
Companies using Oracle Utilities Work and Asset Cloud Service are most concentrated in United States and Australia, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Oracle Utilities Work and Asset Cloud Service across Americas, EMEA, and APAC.
Companies using Oracle Utilities Work and Asset Cloud Service range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 33.33%, large organizations with 1,001-10,000 employees - 66.67%, and global enterprises with 10,000+ employees - 0%.
Customers of Oracle Utilities Work and Asset Cloud Service include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Oracle Utilities Work and Asset Cloud Service customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Enterprise Asset Management.