List of Oracle Utillities (ex Opower) Customers
Oracle
2300 Oracle Way,
Austin, 78741, TX,
United States
Austin, 78741, TX,
United States
1 737-867-1000
Professional Services
162000
$57.4B
Since 2010, our global team of researchers has been studying Oracle Utillities (ex Opower) customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Oracle Utillities (ex Opower) for Utilities ERP from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Oracle Utillities (ex Opower) for Utilities ERP include: The Kansai Electric Power Company, a Japan based Utilities organisation with 31428 employees and revenues of $29.61 billion, American Electric Power, a United States based Utilities organisation with 16330 employees and revenues of $19.72 billion, Reckitt Benckiser, a United Kingdom based Consumer Packaged Goods organisation with 37900 employees and revenues of $19.45 billion, DTE Energy, a United States based Utilities organisation with 4700 employees and revenues of $12.46 billion, CenterPoint Energy, a United States based Utilities organisation with 8872 employees and revenues of $8.64 billion and many others.
Contact us if you need a completed and verified list of companies using Oracle Utillities (ex Opower), including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the ERP Financial Management software purchases.
The Oracle Utillities (ex Opower) customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of ERP Financial Management software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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American Electric Power | Utilities | 16330 | $19.7B | United States | Oracle | Oracle Utillities (ex Opower) | Utilities ERP | 2025 | n/a |
In 2025 American Electric Power expanded its use of Oracle Utillities (ex Opower) as a centralized Utilities ERP initiative serving 5.6 million customers across 11 states. The company framed the deployment as a shift to cloud-based SaaS products intended to consolidate applications, simplify customer interactions, and create employee efficiencies across customer-facing and operational teams.
The implementation explicitly includes the Opower equity and affordability solution within Oracle Utillities (ex Opower) to identify households at risk of payment difficulty and to support proactive enrollment in payment assistance programs. AEP has also prioritized digital self-service tools and customer engagement capabilities, and is executing a planned migration to Oracle Utilities Customer Cloud Service and Oracle Utilities Customer Experience for Utilities to support meter-to-cash processes and call center agent desktop workflows.
Architecturally the initiative is built on Oracle’s cloud SaaS platform, with a consolidated application footprint intended to centralize customer data and automate customer engagement workflows. Operational coverage spans customer service, call center operations, billing and meter-to-cash orchestration, and targeted affordability programs across AEP’s multi-state service territory.
Governance and process changes emphasize application consolidation, automation of manual processes, and simplification of customer journeys to enable more consistent service delivery. The company states these moves are designed to improve customer interactions and engagement, automate processes to create employee efficiencies, consolidate applications for lower total cost of ownership, and help AEP more fully realize the value of its grid investments while delivering expected service quality.
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Anglian Windows Limited | Construction and Real Estate | 1270 | $226M | United Kingdom | Oracle | Oracle Utillities (ex Opower) | Utilities ERP | 2011 | n/a |
In 2011, Anglian Windows Limited implemented Oracle Utillities (ex Opower) as a Utilities ERP deployment to support operational customer engagement and field operations. The implementation addressed enterprise operational needs for a 1,270 person construction and real estate business in the United Kingdom, aligning the Oracle Utillities (ex Opower) application to company operational workflows and customer energy usage reporting.
The deployment emphasized category-aligned capabilities common to Utilities ERP, including customer engagement and usage analytics, event driven notifications, and operational reporting. Oracle Utillities (ex Opower) was configured to deliver configurable customer communications and usage insight workflows, with implementation work on data models and rule sets to support recurring usage analysis and automated customer messaging.
Integration work explicitly included the Management of Staff via Kronos T&A System, linking Kronos T&A System time and attendance feeds into workforce management and field service scheduling processes. Operational coverage extended across customer service, field operations, and HR functions, with the Oracle Utillities (ex Opower) instance acting as a central source for usage-driven customer engagement while Kronos T&A System provided staff availability and shift data.
Governance and operationalization focused on centralized configuration control and cross functional stewardship, creating standardized data feeds and formalized workflows for workforce scheduling and customer communications. The rollout emphasized procedural alignment between operations and HR to ensure time and attendance data from Kronos T&A System informed field dispatch and customer engagement processes using Oracle Utillities (ex Opower).
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Baltimore Gas and Electric | Utilities | 3400 | $3.3B | United States | Oracle | Oracle Utillities (ex Opower) | Utilities ERP | 2021 | n/a |
In 2021, Baltimore Gas and Electric implemented Oracle Utilities (ex Opower) as a Utilities ERP to streamline service interactions and to centralize customer engagement capabilities across service, sales, and marketing channels. The deployment was positioned to deliver integrated customer service experiences that enable agents with relevant account insights and to provide customers intuitive self service options while supporting field operations and commercial selling activities.
Oracle Utilities (ex Opower) was configured to support core customer engagement modules including Customer Service, Sales and Account Management CRM capabilities, Customer Communications and Marketing, and the Customer Information System oriented features that surface usage insights. The implementation emphasized AI driven recommendations for sales and personalized messaging for conservation programs, and it embedded behavioral science informed usage insights to inform outreach and customer education.
A key architectural focus was a seamless CIS integration to make billing and metering data available through a single user interface, removing the need to duplicate account data across systems and ensuring agents and customers can access consistent account and usage information in all service channels. The solution was framed to unify customer data, improve segmentation and targeting, and to orchestrate proactive communications and field workflows from a centralized customer profile.
Operational scope included customer care teams and commercial sales teams, with governance centered on data cleanliness, CRM selling processes, and orchestration of AI recommendation workflows to guide outreach and upsell efforts. Outcomes called out by Baltimore Gas and Electric included improved customer experience for customers on on peak and off peak rates, better ability to shift energy load for affordability and reliability, and a contribution to emissions reduction as part of conservation program objectives.
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Utilities | 8000 | $1.5B | India | Oracle | Oracle Utillities (ex Opower) | Utilities ERP | 2021 | n/a |
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Utilities | 8872 | $8.6B | United States | Oracle | Oracle Utillities (ex Opower) | Utilities ERP | 2015 | n/a |
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Utilities | 6600 | $5.9B | United States | Oracle | Oracle Utillities (ex Opower) | Utilities ERP | 2018 | n/a |
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Consumer Packaged Goods | 11636 | $5.9B | United States | Oracle | Oracle Utillities (ex Opower) | Utilities ERP | 2013 | n/a |
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Utilities | 3628 | $3.5B | United States | Oracle | Oracle Utillities (ex Opower) | Utilities ERP | 2016 | n/a |
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Utilities | 4700 | $12.5B | United States | Oracle | Oracle Utillities (ex Opower) | Utilities ERP | 2018 | n/a |
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Utilities | 1100 | $862M | United States | Oracle | Oracle Utillities (ex Opower) | Utilities ERP | 2025 | n/a |
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Showing 1 to 10 of 28 entries
Buyer Intent: Companies Evaluating Oracle Utillities (ex Opower)
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Oracle Utillities (ex Opower). Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Oracle Utillities (ex Opower) for Utilities ERP include:
- Dean & Company Strategy Consultants, a United States based Professional Services organization with 60 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD Oracle Utillities (ex Opower) Coverage
Oracle Utillities (ex Opower) is a Utilities ERP solution from Oracle.
Companies worldwide use Oracle Utillities (ex Opower), from small firms to large enterprises across 21+ industries.
Organizations such as The Kansai Electric Power Company, American Electric Power, Reckitt Benckiser, DTE Energy and CenterPoint Energy are recorded users of
Oracle Utillities (ex Opower) for Utilities ERP.
Companies using Oracle Utillities (ex Opower) are most concentrated in Utilities and Consumer Packaged Goods, with adoption spanning over 21 industries.
Companies using Oracle Utillities (ex Opower) are most concentrated in Japan, United States and United Kingdom, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Oracle Utillities (ex Opower) across Americas, EMEA, and APAC.
Companies using Oracle Utillities (ex Opower) range from small businesses with 0-100 employees - 7.14%, to mid-sized firms with 101-1,000 employees - 17.86%, large organizations with 1,001-10,000 employees - 60.71%, and global enterprises with 10,000+ employees - 14.29%.
Customers of Oracle Utillities (ex Opower) include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Oracle Utillities (ex Opower) customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Utilities ERP.