List of Outmatch Assess Customers
OutMatch, Inc.
One Galleria Tower 13355 Noel Road, Suite 1500,
Dallas, 75240, TX,
United States
Dallas, 75240, TX,
United States
1 800-283-6055
Professional Services
150
$23M
Since 2010, our global team of researchers has been studying Outmatch Assess customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Outmatch Assess for Talent Assessment from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Outmatch Assess for Talent Assessment include: Applied Materials, a United States based Manufacturing organisation with 34000 employees and revenues of $26.52 billion, Chili's Grill & Bar, a United States based Retail organisation with 60000 employees and revenues of $4.00 billion, Life Time, a United States based Leisure and Hospitality organisation with 43000 employees and revenues of $2.62 billion, American Blue Ribbon Holdings, a United States based Retail organisation with 35000 employees and revenues of $1.30 billion, O'Charley's, a United States based Leisure and Hospitality organisation with 3700 employees and revenues of $307.0 million and many others.
Contact us if you need a completed and verified list of companies using Outmatch Assess, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Acceptance Insurance Agency of TN, | Insurance | 1300 | $300M | United States | Outmatch | Outmatch Assess | Talent Assessment | 2021 | n/a |
In 2021, Acceptance Insurance Agency of TN implemented Outmatch Assess to modernize its hiring and assessment workflows. Outmatch Assess is deployed as a Talent Assessment application to replace paper-based assessments and to automate reference checking across recruiting and hiring processes. The deployment supported Acceptance Insurance's retail footprint and contact center operations, covering candidate screening for the company's 350 retail locations and call center across 25 states.
The implementation configured skills and personality assessments and automated reference checking as core functional modules, with assessments targeting insurance-specific traits and skills and reference collection completed online in under two minutes. Acceptance integrated Outmatch Assess with their applicant tracking system to create seamless candidate flows and consolidated reporting for recruiters and hiring managers, reducing repetitive screening tasks. Operational metrics recorded during rollout include 43,000 candidates assessed, 8,500 automated reference checks completed, a 30% screen-out rate for unqualified candidates, 6,500 new candidates sourced from references, a reduction in time to hire from 40 days to 30 days, and 90-day turnover improvement from 50% to 20%. The automation also delivered documented improvements to licensing outcomes and retention, including a 260% improvement in pass rate for state licensing exams and a 160% improvement in 90-day retention, while recruiters realized roughly eight hours per week in saved time.
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American Blue Ribbon Holdings | Retail | 35000 | $1.3B | United States | Outmatch | Outmatch Assess | Talent Assessment | 2014 | n/a |
In 2014, American Blue Ribbon Holdings implemented Outmatch Assess in the Talent Assessment category to reduce turnover and improve hiring quality across its restaurant brands. The implementation targeted both manager and hourly hiring across a footprint of over 640 locations in 43 states, covering O'Charley's, Ninety Nine Restaurant & Pub, Village Inn, and Bakers Square.
Outmatch Assess was configured around job success profiling and scored pre hire assessments, producing a job fit score, a personality report, and an interview guide for each candidate. The deployment emphasized measurement of hospitality traits such as guest focus, persuasiveness, and turnover risk, using those trait profiles to define predictive job success profiles for manager and hourly roles.
Operationally, the application was embedded into ABRH recruiting and selection workflows so recruiters and hiring managers could assess applicants against role specific job success profiles. Hiring managers received job fit scores and interview guides to address potential risk areas and to standardize selection decisions across brands and sites.
Governance changes included a formal initiative to invest in employee selection, the creation of role specific job success profiles, and the introduction of standardized assessment driven hiring procedures that accelerated decision making compared to building equivalent internal tools. Human resources and restaurant leadership used the assessment outputs to align interviewing and onboarding practices with targeted hospitality competencies.
Since implementing Outmatch Assess ABRH reported reduced turnover of 6 to 10 percent across its brands, which the vendor case study cites as accounting for more than $3.2 million in annual savings. Brand level figures provided in the case study include Ninety Nine managers with 120 hires per year, a replacement cost of $20,000, a 10 percent reduction in turnover and $240,000 in annual savings; Baker's Square managers with 450 hires per year, a replacement cost of $20,000, a 6 percent reduction in turnover and $540,000 in annual savings; and O'Charley's hourly hiring with 12,500 hires per year, a replacement cost of $2,225, a 9 percent reduction in turnover and $5 million in annual savings.
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Applied Materials | Manufacturing | 34000 | $26.5B | United States | Outmatch | Outmatch Assess | Talent Assessment | 2020 | n/a |
In 2020, Applied Materials implemented Outmatch Assess as a Talent Assessment application to standardize technical screening for engineering hires. The deployment supported candidate evaluation workflows used by recruiting and engineering interview panels for roles such as Customer Engineer in Gresham, OR, and was aligned with online application routing and recruiter outreach practices.
Outmatch Assess was configured to deliver structured prehire assessments and interviewer guides, with emphasis on technical problem solving and electronics domain questions. Interview stages documented in the process included a recruiter screen followed by a live panel interview with three engineers, and assessments were used to calibrate candidate readiness and guide questioning.
Operational coverage extended to the corporate recruiting function and interview panels in the United States, with interviews coordinated over Zoom and a typical timeline of about two weeks from application to interview scheduling as reported by candidates. The system supported both asynchronous assessment scoring and synchronous live interview coordination, preserving a consistent candidate experience across sites such as Gresham, OR.
Governance focused on standardized interview question sets and scheduling workflows managed by recruiting, with interviewers prompted to probe technical knowledge and problem solving according to the configured guides. Candidate feedback from a reported January 2022 interview described the experience as neutral and no offer was extended, indicating the implementation intersects directly with selection outcomes for technical hires.
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Chili's Grill & Bar | Retail | 60000 | $4.0B | United States | Outmatch | Outmatch Assess | Talent Assessment | 2011 | n/a |
In 2011, Chili's Grill & Bar implemented Outmatch Assess as a Talent Assessment solution to standardize server selection across its restaurant network. The deployment targeted the server role at scale, supporting hiring across roughly 1,600 locations with approximately 500,000 applicants and more than 15,000 hires per year.
Outmatch Assess was configured around a job success profile that identified hospitality traits such as guest focus and sales ability, the functional core of the Talent Assessment use case. The implementation delivered candidate assessments that produced a job fit score, a personality report, and an interview guide to help hiring managers evaluate strengths and address potential challenges during interviews.
Operationally the solution was embedded into Chili's hiring workflow and used by restaurant managers and the performance coaching function to inform selection and internal promotion decisions. The assessment outputs were used directly in interview conversations and promotion reviews, aligning candidate profiles to role expectations and manager decisioning practices across sites.
Governance centered on profile driven hiring, with Outmatch Assess scores integrated into standard operating hiring practices and manager enablement materials. The company used assessment data to refine role definitions and to create repeatable selection processes, and the tool has been in continuous use for server hiring and talent identification since 2011.
Chili's reported that servers with high job fit scores sold on average $.80 more per hour, which the company equated to approximately $850 per year per high fit server and an aggregate increase in annual sales of $13.5M, all numbers based on average figures. The program also correlated higher customer satisfaction ratings with higher fit scores, supporting ongoing efforts to strengthen server staffing and improve the guest experience.
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Life Time | Leisure and Hospitality | 43000 | $2.6B | United States | Outmatch | Outmatch Assess | Talent Assessment | 2018 | n/a |
In 2018 Life Time implemented Outmatch Assess for Talent Assessment to standardize candidate evaluation within its national LifeCafe and Facility Operations recruiting programs. The deployment focused on leadership hiring across 150 plus club locations and corporate recruiting in Chanhassen, targeting Facility Operations, Facility Engineer, and LifeCafe manager roles and supporting selection activities at scale.
Outmatch Assess was configured to initiate and interpret structured talent assessments that fed into Life Time's interview guides and selection workflows, driving behavioral question development and candidate profiling. Assessment assignments were embedded in the selection process to surface key competency areas for interview focus, and assessment interpretations were used as input to the Casting and On Boarding module for manager certification and frontline recruiting playbooks.
Operationally Outmatch Assess was used alongside the Workday Applicant Tracking System and the Phenom People CRM platform within Life Time's recruiting ecosystem, supporting sourcing, screening, scheduling, and candidate communication workflows. The implementation covered recruiter and hiring manager usage, relocation coordination with a Relocation Account Manager, and handoffs to Human Resources and Life Time Education Specialists for onboarding, without specifying technical integration points.
Governance included standardizing interview guides, training recruiters and new leaders on assessment interpretation, facilitating bi monthly Casting and On Boarding sessions, and creating recruiter playbooks and drip campaigns to maintain candidate pipelines. Outcomes stated in implementation notes include managing 30 to 45 open positions concurrently across two departments and filling 160 manager positions in 2019 with an average time to fill of less than 30 days, reflecting the operational scope and adoption of Outmatch Assess.
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Leisure and Hospitality | 3700 | $307M | United States | Outmatch | Outmatch Assess | Talent Assessment | 2014 | n/a |
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FAQ - APPS RUN THE WORLD Outmatch Assess Coverage
Outmatch Assess is a Talent Assessment solution from Outmatch.
Companies worldwide use Outmatch Assess, from small firms to large enterprises across 21+ industries.
Organizations such as Applied Materials, Chili's Grill & Bar, Life Time, American Blue Ribbon Holdings and O'Charley's are recorded users of
Outmatch Assess for Talent Assessment.
Companies using Outmatch Assess are most concentrated in Manufacturing, Retail and Leisure and Hospitality, with adoption spanning over 21 industries.
Companies using Outmatch Assess are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Outmatch Assess across Americas, EMEA, and APAC.
Companies using Outmatch Assess range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 33.33%, and global enterprises with 10,000+ employees - 66.67%.
Customers of Outmatch Assess include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Outmatch Assess customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Talent Assessment.