List of PayNet DuitNow Customers
Kuala Lumpur, 59200,
Malaysia
Since 2010, our global team of researchers has been studying PayNet DuitNow customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased PayNet DuitNow for Payment Processing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using PayNet DuitNow for Payment Processing include: Public Bank Malaysia, a Malaysia based Banking and Financial Services organisation with 21125 employees and revenues of $5.50 billion, Bank Rakyat, a Malaysia based Banking and Financial Services organisation with 3022 employees and revenues of $1.41 billion, Grab Malaysia, a Malaysia based Professional Services organisation with 6500 employees and revenues of $673.0 million, Tealive Malaysia, a Malaysia based Retail organisation with 4500 employees and revenues of $68.0 million and many others.
Contact us if you need a completed and verified list of companies using PayNet DuitNow, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The PayNet DuitNow customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Bank Rakyat | Banking and Financial Services | 3022 | $1.4B | Malaysia | Payments Network | PayNet DuitNow | Payment Processing | 2019 | n/a |
In 2019, Bank Rakyat implemented PayNet DuitNow in the Payment Processing category to enable payment to proxy P2P flows across its internet banking and mobile channels. The deployment focused on embedding PayNet DuitNow functionality into the bank’s online platforms to simplify customer routing to proxy identifiers and to support retail customer payments through account proxy addressing.
PayNet DuitNow implementation incorporated core Payment Processing capabilities typical for account-to-proxy services, including proxy directory resolution, real-time P2P routing, transaction authorization integration with the bank’s digital channels, and reconciliation workflows aligned to Payments Network Malaysia Sdn Bhd clearing. The solution was integrated with Payments Network as the scheme operator, while operational workstreams concentrated on payment orchestration, transaction lifecycle handling, and settlement coordination with the network.
Governance and rollout emphasized customer adoption, with continuous campaigns and promotions during the implementation period to drive use of DuitNow P2P. Customers responded to the Bank’s DuitNow campaign and promotions and payments via DuitNow P2P increased year on year via the Bank’s online platforms, and Bank Rakyat received the 2020 PayNet Best DuitNow Bank Award from Payments Network Malaysia Sdn Bhd acknowledging the bank’s tactical campaign and adoption efforts.
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Grab Malaysia | Professional Services | 6500 | $673M | Malaysia | Payments Network | PayNet DuitNow | Payment Processing | 2019 | n/a |
In 2019 Grab Malaysia implemented PayNet DuitNow, integrating PayNet's DuitNow QR into the GrabPay application to extend Payment Processing capabilities across the Malaysian market. The rollout positioned Grab as the first e wallet to adopt the national DuitNow QR scheme, enabling GrabPay users to transact at any merchant displaying the national DuitNow QR code.
The implementation embedded PayNet DuitNow QR acceptance into GrabPay's consumer checkout flows and merchant scanning workflows, aligning mobile wallet tokenization and QR payment routing with the national scheme. Functional capabilities included in app QR payment initiation for consumers, merchant QR acceptance at retail points of sale, and alignment with DuitNow QR interoperability standards to support nationwide merchant acceptance.
Rollout was announced in 2019 with nationwide merchant support delivered around H1 2020, and the deployment covered GrabPay consumer payments and merchant acceptance functions across Malaysia. Operational coordination involved product, merchant onboarding, and payments operations teams to manage scheme onboarding and merchant acceptance processes, and the integration improved merchant acceptance and consumer convenience in the Malaysian payments ecosystem.
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Public Bank Malaysia | Banking and Financial Services | 21125 | $5.5B | Malaysia | Payments Network | PayNet DuitNow | Payment Processing | 2022 | n/a |
In 2022, Public Bank Malaysia implemented PayNet DuitNow to extend merchant payment acceptance through its online banking and wallet channels. The DuitNow Online Banking and Wallets service operated by PayNet was quietly rolled out in January 2022 and publicly announced later in 2022, positioning PayNet DuitNow as a direct channel for online merchant payments.
PayNet DuitNow delivers Payment Processing capabilities that enable merchants to accept real time online banking transfers and e wallet payments via PayNet's DuitNow online channel, integrating with merchant checkout flows and e commerce payment pages. The deployment targeted merchant acceptance and e commerce checkout improvement, impacting payments and merchant services functions within Public Bank Malaysia. Governance and rollout were executed as a quiet January 2022 launch followed by a broader public announcement later in 2022, with the explicit objective to improve e commerce checkout flows and broaden merchant payment options.
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Retail | 4500 | $68M | Malaysia | Payments Network | PayNet DuitNow | Payment Processing | 2024 | NTT Data |
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