List of Pexip Engage Customers
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Since 2010, our global team of researchers has been studying Pexip Engage customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Pexip Engage for Customer Engagement from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Pexip Engage for Customer Engagement include: Liantis, a Belgium based Professional Services organisation with 1500 employees and revenues of $300.0 million, Vlaams & Neutraal Ziekenfonds Belgium, a Belgium based Insurance organisation with 164 employees and revenues of $40.0 million, Parentia Belgium, a Belgium based Non Profit organisation with 281 employees and revenues of $33.0 million, Vdk Spaarbank, a Belgium based Banking and Financial Services organisation with 265 employees and revenues of $30.0 million and many others.
Contact us if you need a completed and verified list of companies using Pexip Engage, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Pexip Engage customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Liantis | Professional Services | 1500 | $300M | Belgium | Pexip | Pexip Engage | Customer Engagement | 2019 | n/a |
In 2019, Liantis implemented Pexip Engage to centralize customer-facing communications. Pexip Engage is positioned as a Customer Engagement application that Liantis used to better connect with their customers.
The deployment emphasized cloud-hosted meeting orchestration with browser-based and room-capable video endpoints, delivering real-time video conferencing and session orchestration capabilities consistent with Customer Engagement workflows. Functional capabilities implemented included real-time engagement, advisor-facing session controls, and user interface elements for scheduling and joining customer sessions, aligned with typical customer engagement orchestration patterns.
Operational coverage focused on client advisory, customer service, and sales functions, embedding Pexip Engage into advisor workflows and client touchpoints. Governance workstreams standardized engagement workflows, session handoff procedures, and access controls to align advisor behavior with service protocols. Liantis deployed Pexip Engage to provide a centralized technology layer for customer interactions, reflecting enterprise reliance on Pexip to better connect with customers.
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Parentia Belgium | Non Profit | 281 | $33M | Belgium | Pexip | Pexip Engage | Customer Engagement | 2020 | n/a |
In 2020, Parentia Belgium implemented Pexip Engage to add web and phone appointment scheduling and callback capability for its child benefit public services, aligning the deployment with Customer Engagement objectives to maintain citizen access during the COVID-19 period. The engagement focused on rapid activation of customer-facing booking workflows to reduce in-branch density and preserve public safety.
The implementation delivered core Customer Engagement capabilities including a customer booking portal for web scheduling, telephony scheduling with callback orchestration, and an agent scheduling console to manage appointments. Pexip Engage was configured to handle inbound appointment requests, schedule confirmations, and callback queuing, providing an integrated front-office appointment management workflow.
Deployment was executed quickly, going live ten days after first contact, and the rollout was applied across Parentia Belgiums branch network and citizen service touchpoints to relieve physical queues. The deployment structure emphasized centralized configuration and fast operational onboarding for branch staff to start accepting scheduled appointments and callbacks.
Operational outcomes cited by Parentia include 118 appointments processed in the first ten days after go live, improved access for citizens during COVID-19, and eased in-branch flow and safety for frontline staff and visitors. The case demonstrates how Pexip Engage can be used to instrument appointment orchestration and callback handling within public service customer engagement operations.
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Vdk Spaarbank | Banking and Financial Services | 265 | $30M | Belgium | Pexip | Pexip Engage | Customer Engagement | 2023 | n/a |
In 2023 Vdk Spaarbank implemented Pexip Engage to digitize and streamline appointment scheduling and advisor availability as part of its Customer Engagement capabilities. The deployment targeted booking workflows embedded in the bank website and mobile app to make real time advisor access visible to retail customers.
Pexip Engage was configured to manage online appointment booking workflows, advisor capacity settings, and scheduling orchestration across digital channels. The implementation included customer facing booking interfaces on web and mobile, calendar based availability configuration for advisors, and routing logic to increase booking throughput within the Customer Engagement flow.
Operational coverage focused on customer facing channels and advisor teams at Vdk Spaarbank in Belgium, with direct impact on retail banking front office, sales, and customer service functions. After launch the bank reported approximately a 90% increase in customer appointments and improved conversion rates, outcomes the bank cited as driving sales and extending customer reach.
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Insurance | 164 | $40M | Belgium | Pexip | Pexip Engage | Customer Engagement | 2020 | n/a |
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