List of PFSweb Customers
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Since 2010, our global team of researchers has been studying PFSweb customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased PFSweb for eCommerce from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using PFSweb for eCommerce include: L'Oreal, a France based Retail organisation with 90000 employees and revenues of $47.83 billion, Pandora, a Denmark based Retail organisation with 34201 employees and revenues of $5.18 billion, Pentair, a United Kingdom based Manufacturing organisation with 11250 employees and revenues of $3.76 billion, Swansea Bay University Health Board, a United Kingdom based Healthcare organisation with 12500 employees and revenues of $1.48 billion, Suunto, a Finland based Retail organisation with 500 employees and revenues of $110.0 million and many others.
Contact us if you need a completed and verified list of companies using PFSweb, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the eCommerce software purchases.
The PFSweb customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of eCommerce software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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L'Oreal | Retail | 90000 | $47.8B | France | PFSweb | PFSweb | eCommerce | 2017 | n/a |
In 2017 L'Oreal implemented PFSweb for eCommerce. PFSweb was selected for its ability to leverage multiple technology solutions for multiple brands across a single technology platform, and L'Oreal entrusts PFSweb with online retail support for numerous brands including Giorgio Armani and Urban Decay.
The implementation centered on multi-brand storefront management, centralized product cataloging and merchandising, checkout and payment orchestration, and order management aligned to a shared operations footprint. Configuration emphasized brand-specific merchandising controls layered on top of a unified commerce core to preserve brand differentiation while standardizing platform services.
PFSweb was deployed to integrate with multiple technology solutions across L'Oreal’s digital ecosystem to support brand-specific storefronts and shared back end operations. Operational coverage included online retail functions such as merchandising, order management, fulfillment, and customer support across the brands served.
Governance was organized around centralized platform management and shared operations oversight, enabling consistent commerce processes across brands while maintaining brand-level controls. The single technology platform model supported a consolidated operations footprint and shared solutions, positioning PFSweb as the centralized eCommerce engine for L'Oreal’s multi-brand online retail operations.
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Pandora | Retail | 34201 | $5.2B | Denmark | PFSweb | PFSweb | eCommerce | 2015 | n/a |
In 2015, Pandora implemented PFSweb as its eCommerce provider. Pandora selected PFSweb based on PFSweb's ability to leverage a strong European presence and to build a sleek flagship site on the Salesforce Commerce Cloud platform, with omni-channel capabilities that could connect online and store experiences.
PFSweb configured the PFSweb solution to deliver a flagship online shopping experience on Salesforce Commerce Cloud, aligning storefront presentation, product catalog, and promotional merchandising with Pandora brand standards. Implementation encompassed omni-channel commerce workflows consistent with eCommerce platforms, including storefront management, online order orchestration, and fulfillment configuration that preserved branded packaging and comprehensive gift wrapping for each shipped item.
Operational integrations linked the Salesforce Commerce Cloud storefront to Pandora's physical retail network to enable channel interoperability and unified order routing with inventory visibility across online and store channels. The vendor’s strong European presence supported localized execution for Pandora's European operations, enabling consistent packaging, shipping, and customer experience across those markets.
Business functions impacted included eCommerce merchandising, fulfillment and logistics, retail operations, and customer experience management. Governance and process work concentrated on standardizing fulfillment and packaging procedures so every purchase shipped used customized, branded, and seasonal packing materials, and on aligning online merchandising rules with in-store assortments to achieve a seamless omni-channel experience.
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Pentair | Manufacturing | 11250 | $3.8B | United Kingdom | PFSweb | PFSweb | eCommerce | 2010 | n/a |
In 2010, Pentair in the United Kingdom implemented PFSweb as its eCommerce platform. The PFSweb deployment focused on core eCommerce capabilities, including storefront management, catalog and product data management, order management and checkout orchestration, and fulfillment processing, consistent with the eCommerce category.
Operational responsibility rested with IT and commercial operations, with merchandising, customer service, and logistics teams using PFSweb for day to day online sales and order execution. Workforce time and attendance continued to be managed in Kronos, where HR handled time clock badge provisioning and attendance record management, so workforce systems remained separate from the PFSweb commerce stack. Governance emphasized central configuration control for the eCommerce application and operational handoffs between commerce teams and HR for staffing and scheduling. PFSweb served as the primary commerce engine for Pentair's online channels while HR operational processes were maintained in the Kronos workforce system.
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Retail | 500 | $110M | Finland | PFSweb | PFSweb | eCommerce | 2012 | n/a |
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Healthcare | 12500 | $1.5B | United Kingdom | PFSweb | PFSweb | eCommerce | 2014 | n/a |
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