List of Phreesia Customized Patient Intake Software Customers
Wilmington, 19803, DE,
United States
Since 2010, our global team of researchers has been studying Phreesia Customized Patient Intake Software customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Phreesia Customized Patient Intake Software for Patient Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Phreesia Customized Patient Intake Software for Patient Management include: Imperial Health, a United States based Healthcare organisation with 400 employees and revenues of $85.0 million, Bone and Joint Institute of Tennessee, a United States based Healthcare organisation with 100 employees and revenues of $10.0 million and many others.
Contact us if you need a completed and verified list of companies using Phreesia Customized Patient Intake Software, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Bone and Joint Institute of Tennessee | Healthcare | 100 | $10M | United States | Phreesia | Phreesia Customized Patient Intake Software | Patient Management | 2017 | n/a |
In 2017 Bone and Joint Institute of Tennessee implemented Phreesia Customized Patient Intake Software to support Patient Management across its Franklin, Tennessee practice. The deployment centered on front office intake and scheduling workflows, positioning Phreesia Customized Patient Intake Software as the primary patient intake and registration layer for appointment booking, verification, and check in.
Configuration emphasized customized intake forms and appointment scheduling logic, with explicit automation of confirmation and daily insurance verification routines. The implementation supported referral intake and the capture of required patient information for scheduling, aligning intake forms and check in orchestration with clinical appointment workflows.
Integrations included working with Athena and Phreesia EMR systems as part of daily operations, enabling synchronization of patient demographics, appointment schedules, and referral details between intake and electronic medical record systems. Operational coverage extended to front desk scheduling staff, referral coordinators, and insurance verification personnel within the Franklin site, reflecting end to end patient registration touchpoints.
Governance and process changes focused on standardizing intake and verification procedures, instituting daily insurance verification as a routine step prior to appointments, and consolidating referral handling into the intake workflow. Usage evidence from August 2020 to November 2020 indicates continued operational reliance on the Phreesia Customized Patient Intake Software along with Athena and Phreesia EMR systems for core scheduling and registration functions.
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Imperial Health | Healthcare | 400 | $85M | United States | Phreesia | Phreesia Customized Patient Intake Software | Patient Management | 2012 | n/a |
In 2012 Imperial Health deployed Phreesia Customized Patient Intake Software to support Patient Management for its Lake Charles, Louisiana urgent care front desk operations. The deployment is documented in receptionist workflows from January 2012 through December 2015, indicating the application was used as a primary intake and eligibility tool at that site.
Phreesia Customized Patient Intake Software covered core patient intake capabilities including electronic patient registration, insurance eligibility and benefits checks, point of service payment capture, assignment of medical record numbers, and management of paper charting tasks such as faxing medical record requests. Eligibility and benefits checks were performed in conjunction with Patient Responsibility Pricer v4.7 and Phreesia functionality, and front-desk staff recorded and reconciled patient responsibility and bad debt collection as part of the intake workflow.
Operational workflows show intake staff entered patient information into Centricity Practice Solution versions 9.5, 11.0, and 12 and retrieved information from the EMR as part of the check-in and registration process. The implementation therefore operated across the patient registration, insurance verification, payments, and records management functions, linking Phreesia intake activities with the practice EMR environment used at the urgent care site.
Governance and process notes emphasize receptionist responsibilities rather than technical rollout metrics, with governance centered on standardized front-desk procedures for registration, multi-line phone triage, message handling for clinical staff, past due payment collection by phone, and physical chart management. The narrative documents a front-line operationalization of Patient Management practices through Phreesia Customized Patient Intake Software at Imperial Health.
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Buyer Intent: Companies Evaluating Phreesia Customized Patient Intake Software
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