List of Pitney Bowes Cross-Border Customers
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United States
Since 2010, our global team of researchers has been studying Pitney Bowes Cross-Border customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Pitney Bowes Cross-Border for eCommerce from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Pitney Bowes Cross-Border for eCommerce include: Vineyard Vines, a United States based Consumer Packaged Goods organisation with 2600 employees and revenues of $308.0 million, Billy Reid, inc, a United States based Retail organisation with 220 employees and revenues of $90.0 million, Rue La La, a United States based Retail organisation with 550 employees and revenues of $75.0 million, DRAEXLMAIER UK, a United Kingdom based Manufacturing organisation with 500 employees and revenues of $60.0 million and many others.
Contact us if you need a completed and verified list of companies using Pitney Bowes Cross-Border, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the eCommerce software purchases.
The Pitney Bowes Cross-Border customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of eCommerce software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Billy Reid, inc | Retail | 220 | $90M | United States | Pitney Bowes | Pitney Bowes Cross-Border | eCommerce | 2012 | n/a |
In 2012 Billy Reid, inc implemented Pitney Bowes Cross-Border to support international order fulfillment within its eCommerce business. The deployment focused on enabling cross border shipping, customs clearance automation, and transparent landed cost presentation at checkout to serve international customers purchasing high value apparel.
The Pitney Bowes Cross-Border implementation consolidated shipping rate optimization and customs documentation into a single Global Ecommerce solution, removing the need for manual preparation of country specific customs forms. Configuration centered on duties and tax calculation, delivery rules for large and expensive goods, and upfront cost disclosure so customers could see guaranteed delivery, duties and other expenses before purchase.
Operational coverage included the ecommerce checkout flow, order fulfillment workflows, and customer service interactions for overseas orders, with the solution routing international shipments through Pitney Bowes logistics. This reduced carrier restrictions on certain items and provided lower shipping rates compared to the company previous international carrier, enabling a more predictable international fulfillment process.
Governance and process change focused on shifting customs and cross border responsibilities from manual employee tasks to the Pitney Bowes platform, streamlining workflows across merchandising, ecommerce operations, and fulfillment. The solution improved transparency and accuracy of international costs and, according to Graham Heard former ecommerce director, made it possible to fulfill a sudden surge of overseas demand for peacoats because the operational burden would otherwise have been unmanageable.
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DRAEXLMAIER UK | Manufacturing | 500 | $60M | United Kingdom | Pitney Bowes | Pitney Bowes Cross-Border | eCommerce | 2016 | n/a |
In 2016, DRAEXLMAIER UK implemented Pitney Bowes Cross-Border to extend its eCommerce capability for international order fulfillment, customs handling, and outbound parcel logistics. The Pitney Bowes Cross-Border deployment was positioned to manage duties and taxes estimation, customs documentation generation, and carrier label issuance for shipments destined outside the United Kingdom.
Configuration work focused on operationalizing cross-border workflows within order-to-fulfillment processes, including automated customs paperwork, shipping rate calculation at checkout, and parcel tracking handoffs to carrier networks. Pitney Bowes Cross-Border was configured to support multi-currency pricing and address validation as part of the commerce checkout and fulfillment orchestration.
The rollout targeted logistics, order management, warehouse shipping, and customer service functions at the UK site, with operational coverage aligned to the company manufacturing and distribution footprint. Administrative and personnel activities such as SAP time management, organizational management, and maintenance of the personnel HR archive remained handled in SAP, while Pitney Bowes Cross-Border focused on commerce and shipping workflows.
Governance centered on centralized shipping policies and compliance workflows for export documentation, with operational handoffs defined between order entry, warehouse packing, and customer support. Training and process documentation supported the new cross-border shipping procedures, and system configuration emphasized repeatable customs and carrier interactions to reduce manual intervention.
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Rue La La | Retail | 550 | $75M | United States | Pitney Bowes | Pitney Bowes Cross-Border | eCommerce | 2016 | n/a |
In 2016, Rue La La implemented Pitney Bowes Cross-Border to enable global online shopping and extend its eCommerce footprint. The deployment positioned Pitney Bowla's storefront to support cross-border order flows through Pitney Bowes Cross-Border, aligning the application to core ecommerce transaction paths and international fulfillment requirements.
The implementation emphasized category-aligned capabilities within the eCommerce scope, including international checkout and pricing configuration, duties and taxes estimation, landed cost calculation, and generation of cross-border shipping documentation. Pitney Bowes Cross-Border was configured to automate landed cost presentation at point of sale and to produce customs paperwork to support export compliance and carrier handoffs.
Operational coverage centered on Rue La La ecommerce and fulfillment functions supporting international customers, with configuration governance assigned to merchandising, ecommerce operations, and shipping teams. Workflow changes focused on rule-driven customs handling and carrier selection, enabling the company to offer global online shopping through Pitney Bowes Cross-Border while maintaining ecommerce operational control.
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Consumer Packaged Goods | 2600 | $308M | United States | Pitney Bowes | Pitney Bowes Cross-Border | eCommerce | 2017 | n/a |
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