List of Pitney Bowes Portrait Dialogue Customers
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Since 2010, our global team of researchers has been studying Pitney Bowes Portrait Dialogue customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Pitney Bowes Portrait Dialogue for Customer Engagement from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Pitney Bowes Portrait Dialogue for Customer Engagement include: Electricity of France, a France based Utilities organisation with 171862 employees and revenues of $151.00 billion, Nationwide Building Society, a United Kingdom based Banking and Financial Services organisation with 22042 employees and revenues of $6.74 billion, B&Q United Kingdom, a United Kingdom based Retail organisation with 27000 employees and revenues of $4.73 billion, Hi3G Denmark ApS, a Denmark based Communications organisation with 835 employees and revenues of $325.0 million, Aeldre Sagen, a Denmark based Non Profit organisation with 350 employees and revenues of $84.0 million and many others.
Contact us if you need a completed and verified list of companies using Pitney Bowes Portrait Dialogue, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the CRM software purchases.
The Pitney Bowes Portrait Dialogue customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of CRM software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Aeldre Sagen | Non Profit | 350 | $84M | Denmark | Pitney Bowes | Pitney Bowes Portrait Dialogue | Customer Engagement | 2019 | n/a |
In 2019, Aeldre Sagen implemented Pitney Bowes Portrait Dialogue to centralize member outreach and automate personalized communication flows, using the Pitney Bowes Portrait Dialogue application within its Customer Engagement tooling. The deployment focused on delivering automated, multi-channel communications so the organisation could remain front-of-mind with members through personalised and relevant messages.
Portrait Dialogue was configured to provide intelligent customer dialogue capabilities, including template-driven personalization, event triggered follow up, and pre-defined and customised follow-up workflows. The implementation emphasized automation of individual member dialogues and orchestration across channels, using campaign and workflow constructs to ensure consistent, timely messaging to members.
Operational coverage centered on member communications and service processing, with the solution supporting member services and communications teams to process member requirements more quickly and accurately. Governance was structured around centralized dialogue rules and automated follow-up logic to ensure consistent execution of membership engagement policies and to standardize responses to common member needs.
As stated by the organisation, the Portrait Dialogue implementation enabled automated, personalised follow up that provided meaningful communication to individual members and helped Aeldre Sagen process member requirements more quickly and accurately, supporting its goal of maintaining top of mind engagement with its membership base.
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B&Q United Kingdom | Retail | 27000 | $4.7B | United Kingdom | Pitney Bowes | Pitney Bowes Portrait Dialogue | Customer Engagement | 2009 | n/a |
In 2009, B&Q United Kingdom implemented Pitney Bowes Portrait Dialogue to centralize customer communications and audience segmentation. Pitney Bowes Portrait Dialogue is a Customer Engagement application that was configured to support multichannel campaign orchestration, customer profiling, list management, and targeted mailing operations for retail marketing teams.
Deployment was scoped to United Kingdom marketing and contact center operations, aligning campaign planning and fulfillment workflows under a single Customer Engagement platform. Governance emphasized centralized campaign approval and data stewardship by marketing operations, with configuration controls for segmentation rules, suppression lists, and channel selection to enforce consistent targeting and messaging processes.
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Electricity of France | Utilities | 171862 | $151.0B | France | Pitney Bowes | Pitney Bowes Portrait Dialogue | Customer Engagement | 2010 | n/a |
In 2010, Electricity of France implemented Pitney Bowes Portrait Dialogue to support Customer Engagement. Pitney Bowes Portrait Dialogue was provisioned as a centralized customer engagement platform to consolidate segmentation, personalization, and outbound messaging workflows across the organization.
The implementation leveraged Portrait Dialogue modules for data profiling, attribute enrichment, audience segmentation, and campaign orchestration, alongside output management for email, SMS, and physical mail channels. Configuration included rule based personalization, variable data templates, scheduling, and both batch and near real time execution patterns to address recurring and event driven communications.
Operational integrations included a confirmed integration with SAP Time Management PT to align scheduling and workforce timing data with contact windows, and the platform was connected to enterprise customer data sources and channel endpoints to drive personalized messaging. The integration enabled scheduling constraints to be considered during contact planning and supported coordination of outbound timing with operational schedules.
Governance was established through centralized campaign approval workflows, data governance controls for segmentation attributes, and role based access controls for marketing and customer service teams. Rollout emphasized institutionalizing campaign orchestration and operationalizing customer engagement processes across customer contact functions.
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Communications | 835 | $325M | Denmark | Pitney Bowes | Pitney Bowes Portrait Dialogue | Customer Engagement | 2016 | n/a |
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Banking and Financial Services | 22042 | $6.7B | United Kingdom | Pitney Bowes | Pitney Bowes Portrait Dialogue | Customer Engagement | 2015 | n/a |
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