List of PracSuite Customers
Adelaide, 5000, SA,
Australia
Since 2010, our global team of researchers has been studying PracSuite customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased PracSuite for Medical Practice Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using PracSuite for Medical Practice Management include: JobFit System, a Australia based Healthcare organisation with 130 employees and revenues of $29.0 million, Pro Health Care, a Australia based Healthcare organisation with 200 employees and revenues of $20.0 million, My Psych Clinic, a Australia based Healthcare organisation with 30 employees and revenues of $5.0 million, Terra Foods Trust, a Australia based Leisure and Hospitality organisation with 50 employees and revenues of $1.8 million, The C & S Rahme Family, a Australia based Leisure and Hospitality organisation with 4 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using PracSuite, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The PracSuite customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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JobFit System | Healthcare | 130 | $29M | Australia | Smartsoft | PracSuite | Medical Practice Management | 2025 | n/a |
In 2025 JobFit System deployed PracSuite for Medical Practice Management. PracSuite is implemented on their website to surface patient-facing functionality while centralizing core practice workflows for clinical and administrative teams.
The implementation aligns with standard Medical Practice Management capabilities, emphasizing appointment scheduling, patient registration, clinical record management, billing and invoicing, and a web-accessible patient portal. Configuration work centered on embedding web booking components, adapting patient intake forms for online use, mapping charge items for billing, and configuring clinician schedules and permissions to maintain separation between clinical documentation and administrative billing functions.
Operational coverage includes JobFit System clinical staff, reception and administrative teams across their Australia operations. Governance focuses on role based access controls, audit logging, user provisioning and workflow separation between front desk and clinical users to support compliance and data stewardship. The narrative positions PracSuite as the primary Medical Practice Management application embedded in the public site, linking patient self service on the website to internal practice management and administrative processes.
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Life Care | Healthcare | 4 | $1M | Australia | Smartsoft | PracSuite | Medical Practice Management | 2022 | n/a |
In 2022, Life Care implemented PracSuite as its Medical Practice Management application on its public website. The PracSuite implementation is used to surface appointment scheduling, patient administration and basic billing workflows to support front desk and clinical staff.
The deployment aligns with a small clinic footprint of four employees and is consistent with a cloud hosted SaaS configuration that centralizes patient intake, appointment booking and practitioner scheduling. PracSuite is embedded into the Life Care website to provide external appointment booking and patient portal access, and operational governance is managed across clinical and administrative users with role based workflows for appointments and patient records.
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My Psych Clinic | Healthcare | 30 | $5M | Australia | Smartsoft | PracSuite | Medical Practice Management | 2024 | n/a |
In 2024 My Psych Clinic implemented PracSuite on its public website to support Medical Practice Management for clinic operations. The deployment is oriented toward a small Australian outpatient practice with roughly 30 employees, using PracSuite as the primary practice management application to centralize bookings, patient intake, and clinical administration.
PracSuite was configured to expose online booking and patient portal functionality through the clinic website, enabling web based appointment scheduling and intake form capture. Core functional modules implemented include appointment scheduling, clinical notes and SOAP style documentation, billing and invoicing workflows, patient record management, and automated appointment reminders, reflecting standard Medical Practice Management capabilities.
Operational coverage focuses on front desk administration and clinicians, with configuration of appointment types, provider calendars, and patient contact workflows to match outpatient clinic patterns. The implementation emphasizes web embedded booking flows, clinician access to consolidated patient records, and role based access for administrative and clinical staff to separate scheduling, documentation, and billing responsibilities.
Governance and rollout centered on configuration of user roles and clinical templates, staged enablement of web booking on the public site, and updating front desk workflows to reconcile scheduled visits with the PracSuite appointment ledger. Training and template standardization were applied to support consistent clinical documentation and billing capture within PracSuite, aligning Medical Practice Management processes across the practice.
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Pro Health Care | Healthcare | 200 | $20M | Australia | Smartsoft | PracSuite | Medical Practice Management | 2022 | n/a |
In 2022 Pro Health Care implemented PracSuite as its core Medical Practice Management application and exposed components of the solution via its public website to support patient self-service. The deployment identifies PracSuite as a web-based, practice-facing platform delivering clinical and administrative workflows for the organization.
PracSuite was configured to support core Medical Practice Management functions typical to the category, including appointment scheduling and online bookings, patient demographic and clinical record management, billing and invoicing workflows, and recall and reporting capabilities. Configuration work emphasized role-based access for clinical staff and administrative users, template configuration for encounter documentation, and rules for invoicing and payment processing consistent with practice billing protocols.
The implementation surface was integrated into Pro Health Care public-facing channels by embedding PracSuite booking and patient portal entry points on the corporate website, enabling front-desk and clinician access through the same web interface. Operational coverage spans clinical and administrative departments within the practice, with the application serving as the primary system for appointment handling, patient registration, and revenue cycle touchpoints.
Governance focus centered on user access controls, appointment and billing workflow standardization, and staff training to align reception, nursing, and practitioner workflows with the new application. Privacy and clinical data handling controls were implemented as part of configuration and rollout to meet healthcare regulatory expectations in Australia.
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Terra Foods Trust | Leisure and Hospitality | 50 | $2M | Australia | Smartsoft | PracSuite | Medical Practice Management | 2022 | n/a |
In 2022, Terra Foods Trust deployed PracSuite on their website to provide core practice management functions. PracSuite is implemented as the Medical Practice Management platform and is embedded in the public site to capture online appointment bookings and patient intake that feed internal scheduling queues. The deployment links web-facing booking flows to internal clinical scheduling and administrative processes, aligning front-desk and clinician workflows. Terra Foods Trust PracSuite Medical Practice Management supports patient administration, appointment coordination, and basic clinical session management across the practice.
Configuration work focused on appointment scheduling, patient administration, billing and invoicing setup, and role-based access controls consistent with Medical Practice Management implementations. The environment reflects a cloud-hosted SaaS footprint for a small practice, with configuration concentrated on front-desk scheduling, clinician calendar management and patient record access for reception and clinical staff. Governance centered on user provisioning, standardized intake form templates and appointment workflow configuration to enforce operational consistency between web bookings and internal practice operations.
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Leisure and Hospitality | 4 | $1M | Australia | Smartsoft | PracSuite | Medical Practice Management | 2022 | n/a |
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Buyer Intent: Companies Evaluating PracSuite
- LaTrobe University, a Australia based Education organization with 3590 Employees
- Royal Rehab, a Australia based Healthcare company with 600 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
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| LaTrobe University | Education | 3590 | $601M | Australia | 2025-02-25 | |
| Royal Rehab | Healthcare | 600 | $100M | Australia | 2024-06-03 |