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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

List of PracSuite Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Life Care Healthcare 4 $1M Australia Smartsoft PracSuite Medical Practice Management 2022 n/a
In 2022, Life Care implemented PracSuite as its Medical Practice Management application on its public website. The PracSuite implementation is used to surface appointment scheduling, patient administration and basic billing workflows to support front desk and clinical staff. The deployment aligns with a small clinic footprint of four employees and is consistent with a cloud hosted SaaS configuration that centralizes patient intake, appointment booking and practitioner scheduling. PracSuite is embedded into the Life Care website to provide external appointment booking and patient portal access, and operational governance is managed across clinical and administrative users with role based workflows for appointments and patient records.
My Psych Clinic Healthcare 30 $5M Australia Smartsoft PracSuite Medical Practice Management 2024 n/a
In 2024 My Psych Clinic implemented PracSuite on its public website to support Medical Practice Management for clinic operations. The deployment is oriented toward a small Australian outpatient practice with roughly 30 employees, using PracSuite as the primary practice management application to centralize bookings, patient intake, and clinical administration. PracSuite was configured to expose online booking and patient portal functionality through the clinic website, enabling web based appointment scheduling and intake form capture. Core functional modules implemented include appointment scheduling, clinical notes and SOAP style documentation, billing and invoicing workflows, patient record management, and automated appointment reminders, reflecting standard Medical Practice Management capabilities. Operational coverage focuses on front desk administration and clinicians, with configuration of appointment types, provider calendars, and patient contact workflows to match outpatient clinic patterns. The implementation emphasizes web embedded booking flows, clinician access to consolidated patient records, and role based access for administrative and clinical staff to separate scheduling, documentation, and billing responsibilities. Governance and rollout centered on configuration of user roles and clinical templates, staged enablement of web booking on the public site, and updating front desk workflows to reconcile scheduled visits with the PracSuite appointment ledger. Training and template standardization were applied to support consistent clinical documentation and billing capture within PracSuite, aligning Medical Practice Management processes across the practice.
Pro Health Care Healthcare 200 $20M Australia Smartsoft PracSuite Medical Practice Management 2022 n/a
In 2022 Pro Health Care implemented PracSuite as its core Medical Practice Management application and exposed components of the solution via its public website to support patient self-service. The deployment identifies PracSuite as a web-based, practice-facing platform delivering clinical and administrative workflows for the organization. PracSuite was configured to support core Medical Practice Management functions typical to the category, including appointment scheduling and online bookings, patient demographic and clinical record management, billing and invoicing workflows, and recall and reporting capabilities. Configuration work emphasized role-based access for clinical staff and administrative users, template configuration for encounter documentation, and rules for invoicing and payment processing consistent with practice billing protocols. The implementation surface was integrated into Pro Health Care public-facing channels by embedding PracSuite booking and patient portal entry points on the corporate website, enabling front-desk and clinician access through the same web interface. Operational coverage spans clinical and administrative departments within the practice, with the application serving as the primary system for appointment handling, patient registration, and revenue cycle touchpoints. Governance focus centered on user access controls, appointment and billing workflow standardization, and staff training to align reception, nursing, and practitioner workflows with the new application. Privacy and clinical data handling controls were implemented as part of configuration and rollout to meet healthcare regulatory expectations in Australia.
Terra Foods Trust Leisure and Hospitality 50 $2M Australia Smartsoft PracSuite Medical Practice Management 2022 n/a
In 2022, Terra Foods Trust deployed PracSuite on their website to provide core practice management functions. PracSuite is implemented as the Medical Practice Management platform and is embedded in the public site to capture online appointment bookings and patient intake that feed internal scheduling queues. The deployment links web-facing booking flows to internal clinical scheduling and administrative processes, aligning front-desk and clinician workflows. Terra Foods Trust PracSuite Medical Practice Management supports patient administration, appointment coordination, and basic clinical session management across the practice. Configuration work focused on appointment scheduling, patient administration, billing and invoicing setup, and role-based access controls consistent with Medical Practice Management implementations. The environment reflects a cloud-hosted SaaS footprint for a small practice, with configuration concentrated on front-desk scheduling, clinician calendar management and patient record access for reception and clinical staff. Governance centered on user provisioning, standardized intake form templates and appointment workflow configuration to enforce operational consistency between web bookings and internal practice operations.
The C & S Rahme Family Leisure and Hospitality 4 $1M Australia Smartsoft PracSuite Medical Practice Management 2022 n/a
In 2022, The C & S Rahme Family deployed PracSuite as their Medical Practice Management application. The small Australia-based leisure and hospitality practice, operating with four employees and a consumer-facing website, uses PracSuite on their website for patient-facing workflows. PracSuite is positioned to manage clinical appointment scheduling and core administration for the practice. Implementation scope centers on online booking and front-desk administration, with PracSuite handling appointment scheduling, patient records and billing workflows consistent with Medical Practice Management functionality. The deployment is web-facing through the practice website, indicating configuration for online appointment capture and patient interfacing alongside internal clinical administration. Governance appears contained within the practice team, covering front-desk and clinical administration functions across the site.
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Buyer Intent: Companies Evaluating PracSuite

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating PracSuite. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating PracSuite for Medical Practice Management include:

  1. LaTrobe University, a Australia based Education organization with 3590 Employees
  2. Royal Rehab, a Australia based Healthcare company with 600 Employees

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Logo Company Industry Employees Revenue Country Evaluated
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FAQ - APPS RUN THE WORLD PracSuite Coverage

PracSuite is a Medical Practice Management solution from Smartsoft.

Companies worldwide use PracSuite, from small firms to large enterprises across 21+ industries.

Organizations such as Pro Health Care, My Psych Clinic, Terra Foods Trust, The C & S Rahme Family and Life Care are recorded users of PracSuite for Medical Practice Management.

Companies using PracSuite are most concentrated in Healthcare and Leisure and Hospitality, with adoption spanning over 21 industries.

Companies using PracSuite are most concentrated in Australia, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of PracSuite across Americas, EMEA, and APAC.

Companies using PracSuite range from small businesses with 0-100 employees - 80%, to mid-sized firms with 101-1,000 employees - 20%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.

Customers of PracSuite include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified PracSuite customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Medical Practice Management.