List of Precisely EngageOne Customers
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Since 2010, our global team of researchers has been studying Precisely EngageOne customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Precisely EngageOne for Customer Engagement from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Precisely EngageOne for Customer Engagement include: United Overseas Bank, a Singapore based Banking and Financial Services organisation with 32338 employees and revenues of $10.34 billion, Bank of Ireland, a Ireland based Banking and Financial Services organisation with 11386 employees and revenues of $5.20 billion, Wesleyan, a United Kingdom based Banking and Financial Services organisation with 1200 employees and revenues of $740.0 million and many others.
Contact us if you need a completed and verified list of companies using Precisely EngageOne, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Precisely EngageOne customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Bank of Ireland | Banking and Financial Services | 11386 | $5.2B | Ireland | Precisely | Precisely EngageOne | Customer Engagement | 2018 | n/a |
In 2018, Bank of Ireland implemented Precisely EngageOne as a Customer Engagement solution as part of a greenfield banking platform build in County Dublin. Precisely EngageOne was positioned to support customer communications and engagement workflows within the bank, integrating with core channel and data services to enable personalized correspondence and outbound messaging capabilities.
The implementation included formal functional and non-functional design work, producing high level designs and low level designs for the EngageOne deployment. EngageOne was configured alongside an application tier built on JBoss, with data persisted on Oracle Exadata and application virtualization hosted on VMware ESX and VMware Integrated OpenStack VIO, and network virtualization using VMware NSX.
Integrations in scope explicitly included Temenos T24 for core banking data feeds, NetReveal for analytic enrichment, Microsoft Active Directory for identity services, and technical controls such as CyberArk for privileged access. The architecture incorporated perimeter and segmentation controls using Cisco ASA and Cisco ISE, while performance and observability were addressed with HP Performance Center, AppDynamics, and Abris Gamma as part of testing and monitoring practice.
Governance and rollout work emphasized security architecture and control, with threat modelling based on the MITRE framework, stakeholder management, and presentation of designs to operational teams. Security Architect responsibilities covered security control of implementation, ensuring HLDs and LLDs informed configuration, deployment, and ongoing operational governance for Bank of Ireland Precisely EngageOne Customer Engagement services.
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United Overseas Bank | Banking and Financial Services | 32338 | $10.3B | Singapore | Precisely | Precisely EngageOne | Customer Engagement | 2018 | n/a |
In 2018 United Overseas Bank implemented Precisely EngageOne to support Customer Engagement and to provision a centralized electronic delivery platform. The deployment focused on a new e-delivery system setup and implementation of Precisely EngageOne to handle outbound customer communications and transaction document distribution.
Configuration and operational automation centered on scheduled CTRL+M job orchestration, bash and shell scripting for batch processing, and Unix server support for runtime operations. Application capabilities implemented included e-delivery processing pipelines, scheduled batch workloads, and routine production monitoring tied to the Precisely EngageOne application.
Release governance and change control were enforced through Aldon Lifecycle Manager to version and promote application artifacts, while L1 systems support handled day to day production incidents and operational tasks. The implementation positioned Precisely EngageOne as United Overseas Bank Customer Engagement infrastructure with operational ownership in an L1 support model and technical controls for job scheduling and lifecycle management.
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Wesleyan | Banking and Financial Services | 1200 | $740M | United Kingdom | Precisely | Precisely EngageOne | Customer Engagement | 2020 | n/a |
In 2020, Wesleyan implemented Precisely EngageOne as its Customer Engagement platform. The deployment was scoped to standardize outbound and lifecycle communications for Wesleyan's insurance and member services operations, aligning customer communications with core business functions.
Precisely EngageOne was configured to provide multichannel composition, template management, rules driven content assembly, variable data publishing, and interactive communications capabilities common in Customer Engagement implementations. The project emphasized configuration of a centralized template library, document composition rules, and automated production workflows to support consistent message assembly and delivery.
Operational coverage focused on customer service and member communications teams, delivering documents and messages across print, email, and web channels to support statements, policy communications, and member notices. The implementation supported content versioning and channel specific rendering to maintain consistency across touch points and to enable business users to manage communications assets.
Governance was organized around centralized template control, role based approvals, and document lifecycle workflows to meet regulatory and compliance oversight typical in Financial Services. Precisely EngageOne was positioned as the enterprise Customer Engagement hub at Wesleyan, aligning content orchestration with business operations and communications governance.
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Buyer Intent: Companies Evaluating Precisely EngageOne
- Dialog Group, a Netherlands based Professional Services organization with 100 Employees
- Societe Generale, a France based Banking and Financial Services company with 111754 Employees
- Dorsey, Hazeltine, & Wynne, a United States based Insurance organization with 16 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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