List of Pronto Xi Retail Customers
Pronto Software
Level 3, 353 Burwood Hwy,
Forest Hill, 3131, VIC,
Australia
Forest Hill, 3131, VIC,
Australia
61 3 9887-7770
Professional Services
500
$115M
Since 2010, our global team of researchers has been studying Pronto Xi Retail customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Pronto Xi Retail for Point Of Sale from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Pronto Xi Retail for Point Of Sale include: Bapcor, a Australia based Distribution organisation with 5400 employees and revenues of $1.32 billion, Rexel Australia, a Australia based Distribution organisation with 1000 employees and revenues of $600.0 million, Noni B Group, a Australia based Retail organisation with 2000 employees and revenues of $505.0 million, Snooze, a Australia based Consumer Packaged Goods organisation with 800 employees and revenues of $150.0 million, Sonic Innovations Australia, a Australia based Distribution organisation with 50 employees and revenues of $6.0 million and many others.
Contact us if you need a completed and verified list of companies using Pronto Xi Retail, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Pronto Xi Retail customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Bapcor | Distribution | 5400 | $1.3B | Australia | Pronto Software | Pronto Xi Retail | Point Of Sale | 2023 | n/a |
In 2023, Bapcor implemented Pronto Xi Retail as its Point Of Sale solution, engaging a CX Project Manager responsible for eCommerce and loyalty program alignment during a hybrid project delivery in the Greater Melbourne Area. The engagement spanned retail operations and customer experience teams, with project management noted as contract activity beginning March 2023 and ongoing oversight by a dedicated CX Project Manager for eCommerce and Loyalty functions.
Pronto Xi Retail was configured to deliver core Point Of Sale capabilities including transaction processing, inventory visibility at point of sale, pricing and promotion configuration, tender management and loyalty redemption workflows. The implementation included reporting and point of sale operational configuration consistent with retail checkout, catalog synchronization and store-level inventory checks to support omnichannel commerce scenarios.
Deployment architecture incorporated Azure Cloud hosting, and the Pronto Xi Retail implementation was integrated with SAP Emarsys Customer Engagement Platform, SAP Commerce Cloud Hybris, and SAP CDC, with Pronto POS components aligned to retail checkout operations. Integrations focused on synchronizing customer profiles and loyalty entitlements to SAP Emarsys, exchanging transactional and order data with SAP Commerce Cloud Hybris, and maintaining customer data consistency with SAP CDC, while Azure provided the cloud infrastructure layer.
Governance was centered on CX program management for eCommerce and Loyalty, with project controls, configuration governance and cross functional stakeholder coordination between retail operations, customer engagement and merchandising teams. Training and rollout activities were managed under the CX Project Manager role, emphasizing operational readiness at store level and centralized configuration control for pricing and loyalty rules within Pronto Xi Retail.
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Noni B Group | Retail | 2000 | $505M | Australia | Pronto Software | Pronto Xi Retail | Point Of Sale | 2016 | n/a |
In 2016 Noni B Group implemented Pronto Xi Retail across its business. The rollout focused on Point Of Sale capabilities and omni-channel retail, and included a transition to new processes for warehouse and supply chain management. The project began just over six months prior to go live and delivered POS to 225 stores within three weeks, plus Advanced Warehousing and RF to a new third party logistics provider.
Pronto Xi Retail was configured to deliver the in‑store Point Of Sale experience, integrated omni-channel order handling, Advanced Warehousing functionality and radio frequency inventory operations. The implementation made use of the integrated web solution provided by Pronto Software to support a forthcoming website delivery expected in September 2016. Functional changes included revised workflows for store transactions, warehouse receiving and RF picking, and cross channel order orchestration.
Operational coverage extended across 225 retail locations and a third party logistics site, affecting store operations, supply chain, merchandising and e-commerce teams. Rollout governance emphasized rapid store onboarding and supply chain cutover within a compressed timeline, with staged deployment and user feedback loops during the three week store go live period. Initial user feedback indicated a largely pain free transition and a reduction in administrative tasks, with final evaluation pending the web channel go live.
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Rexel Australia | Distribution | 1000 | $600M | Australia | Pronto Software | Pronto Xi Retail | Point Of Sale | 2020 | n/a |
In 2020, Rexel Australia implemented Pronto Xi Retail as its Point Of Sale application for retail transaction processing and frontline cashier operations. The deployment was executed within the distribution business context of Rexel Australia, supporting Order To Cash and Procure To Pay domain processes that align retail sales with back-office inventory and financial workflows.
Pronto Xi Retail implementation concentrated on Point Of Sale modules and configuration, with Systems Analysts translating business requirements into functional specifications for complex information flows. Workstreams included requirements elicitation, gap analysis, module configuration, testing coordination, and change management to support continuous enhancements and incident resolution.
Systems integration work explicitly addressed Web Service, EDI, TIBCO, PIM and API interfaces to connect Pronto Xi Retail with upstream product information and transactional back-office systems. The implementation emphasized integration points for order capture, pricing and inventory validation, and transaction lifecycle handoffs between store POS and central ERP functions.
Governance and operational control were formalized through stakeholder collaboration, SLA driven delivery oversight, and service desk mentoring to manage incidents, problem management and enhancements. Testing and change coordination were organized as ongoing application development activities, with Systems Analysts acting as the focal point for application related requirements and stakeholder communication.
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Snooze | Consumer Packaged Goods | 800 | $150M | Australia | Pronto Software | Pronto Xi Retail | Point Of Sale | 2018 | n/a |
In 2018 Snooze implemented Pronto Xi Retail as its Point Of Sale to support in-store sales workflows and transaction processing. The deployment positioned Pronto Xi Retail as the primary POS application for front-line retail activity and customer-facing checkout operations.
Pronto Xi Retail was configured to support cashier transactions, customer service workflows, order entry and back-end order handling consistent with Point Of Sale functional patterns. The implementation supported sales staff in processing orders and preparing items for delivery, with the Pronto Xi Retail application used directly at point of sale and for order capture.
Operational coverage extended to store-level retail operations and fulfillment touchpoints, specifically evidenced at the Bennetts Green NSW Snooze location where employees operated the Pronto point-of-sales software. Staff responsibilities documented for October 2021 to June 2022 included order and delivery handling, warehouse assistance and last-mile delivery tasks, indicating the system was used to hand off fulfillment between sales, warehouse and delivery roles.
Governance and rollout included on-the-job training for retail salespeople and KPI tracking tied to operational performance. A Snooze salesperson at Bennetts Green NSW between October 2021 and June 2022 met KPIs while learning and operating Pronto Xi Retail, demonstrating frontline adoption and cross-functional use across sales, back-end order processing and delivery.
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Sonic Innovations Australia | Distribution | 50 | $6M | Australia | Pronto Software | Pronto Xi Retail | Point Of Sale | 2016 | ABT Group |
In 2016 Sonic Innovations Australia implemented Pronto Xi Retail in the Point Of Sale category with ABT Group delivering a customised Hearing Retail System module to unify branch and head office retail workflows. The deployment covered Sonic’s national retail footprint of over 48 branches and more than 100 visiting sites across Australia, bringing branch point of sale operations into a single, integrated retail application.
ABT configured Pronto Xi Retail to expose a single Customer Data screen for branch users and to manage retail-specific capabilities including sales invoicing, cash management, trial tracking for satisfaction guaranteed hearing aids, retail battery sales, and stock replenishment visibility. The solution used as much standard Pronto Xi functionality as possible while applying targeted product modifications to address hearing retail workflows and front-line service requirements.
The customised Hearing Retail System module was integrated directly with Sonic’s Pronto ERP modules for inventory, manufacturing, accounting, purchasing and sales order entry, enabling real time reconciliation of sales and stock. ABT also implemented centralised e-claim submission and reconciliation into Pronto to address government Office of Hearing Services payments, and integrated Call Centre customer information so telemarketing campaigns and call histories are visible in-branch.
Operational changes removed the prior practice of local, desktop-based Hear-Aid databases and end-of-day batch uploads, centralising sales, e-claims and cash reconciliation into Pronto Xi Retail and altering workflows for branch staff and head office. ABT Group delivered national training via WebEx and NetMeeting, and Sonic’s IT leadership positioned ABT as an extension of the IT Department to support ongoing configuration and enhancements.
Reported benefits included increased visibility across branches, streamlined processes and operational savings, improved campaign linking between telemarketing and branch fulfilment, and positive branch feedback on the campaign link and single customer view. Pronto Xi Retail now serves as the core Point Of Sale application linking retail operations to Sonic’s backend ERP systems.
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FAQ - APPS RUN THE WORLD Pronto Xi Retail Coverage
Pronto Xi Retail is a Point Of Sale solution from Pronto Software.
Companies worldwide use Pronto Xi Retail, from small firms to large enterprises across 21+ industries.
Organizations such as Bapcor, Rexel Australia, Noni B Group, Snooze and Sonic Innovations Australia are recorded users of
Pronto Xi Retail for Point Of Sale.
Companies using Pronto Xi Retail are most concentrated in Distribution, Retail and Consumer Packaged Goods, with adoption spanning over 21 industries.
Companies using Pronto Xi Retail are most concentrated in Australia, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Pronto Xi Retail across Americas, EMEA, and APAC.
Companies using Pronto Xi Retail range from small businesses with 0-100 employees - 20%, to mid-sized firms with 101-1,000 employees - 40%, large organizations with 1,001-10,000 employees - 40%, and global enterprises with 10,000+ employees - 0%.
Customers of Pronto Xi Retail include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Pronto Xi Retail customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Point Of Sale.