List of Protean ERP Customers
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Since 2010, our global team of researchers has been studying Protean ERP customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Protean ERP for Field Service Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Protean ERP for Field Service Management include: Bakkavor, a United Kingdom based Consumer Packaged Goods organisation with 18000 employees and revenues of $3.11 billion, Capsugel, a United States based Life Sciences organisation with 4300 employees and revenues of $1.80 billion, Steuben Foods, Inc., a United States based Consumer Packaged Goods organisation with 600 employees and revenues of $65.0 million, A. Zerega's Sons Inc, a United States based Consumer Packaged Goods organisation with 160 employees and revenues of $10.0 million and many others.
Contact us if you need a completed and verified list of companies using Protean ERP, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the ERP Financial Management software purchases.
The Protean ERP customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of ERP Financial Management software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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A. Zerega's Sons Inc | Consumer Packaged Goods | 160 | $10M | United States | Protean Software | Protean ERP | Field Service Management | 2000 | n/a |
In 2000, A. Zerega's Sons Inc selected Protean ERP to introduce Field Service Management capabilities into its operational stack. Protean ERP was positioned to deliver traditional Field Service Management functionality, including work order management, scheduling and dispatch, mobile field data capture, and consolidated service history within the application.
The deployment narrative indicates Protean ERP was configured to support production adjacent service workflows and customer-facing service coordination, aligning service technicians, maintenance tasks, and customer service teams under a single application instance. Governance and process design emphasized role based access and standardized field workflows, with configuration attention on job scheduling, technician assignments, and service record retention to operationalize field service management across the organization.
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Bakkavor | Consumer Packaged Goods | 18000 | $3.1B | United Kingdom | Protean Software | Protean ERP | Field Service Management | 2011 | n/a |
In 2011, Bakkavor implemented Protean ERP, a Field Service Management application to formalize field service and maintenance operations. The Protean ERP deployment was delivered as part of a broader program to provide bespoke and third party application support across the enterprise, and the application sat within a supported portfolio of roughly 90 applications including Agility, Protean ERP, Qlikview and Dynamics AX.
Protean ERP was configured to provide core Field Service Management capabilities typical for the category, including work order lifecycle management, technician scheduling, resource allocation, mobile field enablement and service parts visibility. Configuration emphasized modular service modules and role based access controls for operations and maintenance teams, aligned to standard service workflows and workforce management processes.
Operational ownership covered field operations and service engineering functions tied to Bakkavor manufacturing sites, with Protean ERP operating alongside analytics and enterprise systems to support service planning and reporting. Governance was centralized within the internal application support function that provided critical support across the application estate, reflecting the documented expert support model for Protean ERP within the wider portfolio.
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Capsugel | Life Sciences | 4300 | $1.8B | United States | Protean Software | Protean ERP | Field Service Management | 2010 | n/a |
In 2010, Capsugel implemented Protean ERP as its Field Service Management application, aligning the Protean ERP deployment with regulated field service and operations workflows. The Protean ERP installation was positioned to support field service management functions and to interface with manufacturing and quality record workflows across relevant operational units.
Capsugel created and oversaw the execution of a Validation Master Plan to govern computer system validation activities. The Validation Master Plan explicitly covered computer system validation for the Form weigh.net system, the Protean ERP System, SAP, and Master Batch Records, establishing validation scope, testing requirements, and documentation expectations for each system.
Operational implementation included category-aligned functional modules for field service scheduling, work order lifecycle control, and traceability of service interventions, consistent with Field Service Management application capabilities. Integration touchpoints were established between Protean ERP, SAP, and the Form weigh.net system to maintain traceability into Master Batch Records and to support compliance-oriented recordkeeping.
Governance centered on centralized validation oversight, structured validation protocols, and change control workflows to ensure that updates to Protean ERP and connected systems remained compliant with regulated manufacturing and quality processes. Oversight responsibilities emphasized validation documentation, protocol execution, and alignment of system-level controls with Master Batch Record requirements.
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Steuben Foods, Inc. | Consumer Packaged Goods | 600 | $65M | United States | Protean Software | Protean ERP | Field Service Management | 2018 | n/a |
In 2018, Steuben Foods, Inc. implemented Protean ERP at its Elma, NY manufacturing site as a Field Service Management deployment to centralize plant-level operational workflows and business functions. The engagement used Wonderware Corporation's Protean 3.1 application suite, branded in documentation as Protean ERP, and targeted plant-centric control of production and transactional processes.
The implementation installed Protean ERP modules for financials, inventory, customer order management, procurement, costing and production core modules, with configuration focused on plant-level master data, transaction capture and production costing workflows. Standard Field Service Management functional terminology such as work order orchestration and inventory allocation was applied to align the Protean 3.1 production capabilities with manufacturing order processing and costing.
Operational coverage was limited to the Elma, NY manufacturing site, concentrating business functions in finance, supply chain procurement, inventory control, customer order fulfillment and production operations. No external system integrations are documented in the source materials, so the narrative centers on on-site deployment and internal module interactions between production, costing and order management.
Governance and rollout emphasized a rapid plant go-live, completing the installation in a record 61 days, with implementation activities centered on module configuration, data cutover for plant transactional data and production process alignment. The 61 day timeline is the only outcome explicitly stated in source materials, and it is presented here without inferred metrics or financial impact.
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Buyer Intent: Companies Evaluating Protean ERP
- Proskauer, a United States based Professional Services organization with 800 Employees
- Dream Weavers Realty, a India based Construction and Real Estate company with 30 Employees
- Geo News, a Pakistan based Media organization with 2000 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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