List of Quantum Metric Digital Analytics Platform Customers
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Since 2010, our global team of researchers has been studying Quantum Metric Digital Analytics Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Quantum Metric Digital Analytics Platform for Customer Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Quantum Metric Digital Analytics Platform for Customer Experience include: Canadian Tire, a Canada based Retail organisation with 14322 employees and revenues of $12.22 billion, Korean Airlines, a South Korea based Transportation organisation with 17992 employees and revenues of $10.96 billion, Extra Space Storage, a United States based Construction and Real Estate organisation with 7618 employees and revenues of $2.56 billion and many others.
Contact us if you need a completed and verified list of companies using Quantum Metric Digital Analytics Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Quantum Metric Digital Analytics Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Canadian Tire | Retail | 14322 | $12.2B | Canada | Quantum Metric | Quantum Metric Digital Analytics Platform | Customer Experience | 2023 | n/a |
In 2023, Canadian Tire Bank, a business unit of Canadian Tire, deployed the Quantum Metric Digital Analytics Platform to analyze and remediate acquisition funnel friction in credit card onboarding and identity verification. The initiative is positioned in the Customer Experience category and targeted acquisition funnel and product analytics for the Canadian business.
The Quantum Metric Digital Analytics Platform configuration emphasized funnel instrumentation, session replay and product analytics to surface friction points in application flows and to trace drop offs across multi step onboarding. Implementation scope focused on identity verification workflow tracing and attribute level event capture to correlate user journeys with verification outcomes.
Reporting and implementation notes indicate integrations with SecureKey and Verify.Me for identity verification, enabling linkage between verification outcomes and session level analytics, and integration into downstream application processing and acquisition tooling within the bank environment. Operational coverage was centered on acquisition teams, identity verification and fraud functions, and product analytics stakeholders inside Canadian Tire Bank.
Governance established cross functional workflows between product, acquisition, and identity verification stakeholders to prioritize remediations and close feedback loops. Outcomes reported by the business include reduced acquisition costs, materially increased successful credit card applications, and measurable lifts in application throughput for the Canadian business.
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Extra Space Storage | Construction and Real Estate | 7618 | $2.6B | United States | Quantum Metric | Quantum Metric Digital Analytics Platform | Customer Experience | 2022 | n/a |
In 2022, Extra Space Storage implemented Quantum Metric Digital Analytics Platform to gain cross-channel visibility into customer journeys. The deployment targeted Customer Experience instrumentation across web and mobile channels in the United States, using client-side session capture and cloud-hosted analytics to surface behavior for product and support teams.
Quantum Metric Digital Analytics Platform was configured to leverage session replay, product analytics, and experimentation workflows including A/B testing to prioritize mobile app improvements, reduce context-less support tickets, and accelerate troubleshooting. The implementation centralized behavioral data for product management, UX, and customer support, aligning ticket triage and A/B test prioritization with conversion objectives.
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Korean Airlines | Transportation | 17992 | $11.0B | South Korea | Quantum Metric | Quantum Metric Digital Analytics Platform | Customer Experience | 2021 | n/a |
In 2021, Korean Air implemented the Quantum Metric Digital Analytics Platform to improve its digital booking and mobile app experience. The deployment focused on Customer Experience analytics, instrumenting the mobile application with a mobile SDK and product analytics capabilities to capture behavioral telemetry across the travel booking flow in South Korea, enabling product and engineering teams to surface and prioritize customer friction points more rapidly.
The Quantum Metric Digital Analytics Platform was configured to provide centralized behavioral visibility, event-level product analytics, and mobile SDK-driven instrumentation for app optimization, with usage concentrated on booking and mobile app workflows. Operationally the platform was consumed by product and engineering teams as part of incident triage and release validation workflows, improving operational responsiveness across booking stages. Reported outcomes from the engagement include a rise in the app-store rating from 2.9 to 4.6 after targeted optimizations informed by the platform.
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