List of ResMed MatrixCare EHR Customers
San Diego, 92123, CA,
United States
Since 2010, our global team of researchers has been studying ResMed MatrixCare EHR customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ResMed MatrixCare EHR for Electronic Health Record from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ResMed MatrixCare EHR for Electronic Health Record include: Ciena Healthcare, a United States based Healthcare organisation with 1400 employees and revenues of $500.0 million, Notre Dame Health System, a United States based Healthcare organisation with 500 employees and revenues of $80.0 million, Premier Health Care Management, a United States based Healthcare organisation with 500 employees and revenues of $52.0 million, Sholom Community Alliance, LLC, a United States based Leisure and Hospitality organisation with 500 employees and revenues of $50.0 million, Bay County Medical Care Facility, a United States based Healthcare organisation with 360 employees and revenues of $50.0 million and many others.
Contact us if you need a completed and verified list of companies using ResMed MatrixCare EHR, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The ResMed MatrixCare EHR customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Bay County Medical Care Facility | Healthcare | 360 | $50M | United States | ResMed | ResMed MatrixCare EHR | Electronic Health Record | 2021 | n/a |
In 2021 Bay County Medical Care Facility implemented ResMed MatrixCare EHR. ResMed MatrixCare EHR was introduced as the facility Electronic Health Record to manage resident clinical records and to support clinical and administrative workflows across the organization.
The deployment encompassed configuration and ongoing account management, with the facility Network Administrator maintaining user accounts in MatrixCare alongside Active Directory account administration. Configuration work focused on standard Electronic Health Record functional areas including clinical documentation, resident care management, medication administration workflows, and scheduling and admission records, consistent with typical EHR operational modules.
Operational architecture placed ResMed MatrixCare EHR within an on‑site IT estate maintained by the facility, including servers and network switches, end user tablets and BrightSign players, and office telephony via Cisco phones and Cisco Webex Calling. The EHR operated alongside Office365 email and FortiMail filtering, and the facility concurrently managed financial application accounts in Sage Intacct, with MatrixCare running as the primary clinical system within that ecosystem.
Governance and process work accompanied the application rollout, with ITIL standards and practices applied to IT operations, creation and maintenance of IT process documentation, and assistance in maintaining and implementing HIPAA policies. Operational responsibilities included server and printer maintenance, conference room AV support, and ongoing account administration in MatrixCare to sustain clinical access and compliance.
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Center for Hospice Care | Healthcare | 100 | $12M | United States | ResMed | ResMed MatrixCare EHR | Electronic Health Record | 2008 | n/a |
In 2008, Center for Hospice Care implemented ResMed MatrixCare EHR, replacing Oracle Cerner Millennium. The deployment established an Electronic Health Record platform to support the hospice provider, aligning clinical and administrative workflows with a single vendor application.
The ResMed MatrixCare EHR rollout concentrated on core Electronic Health Record capabilities typical for hospice care, including clinical documentation and care planning, medication management, and scheduling and billing configuration tailored to hospice workflows. Configuration work included template and form customization, clinical content mapping, and rule-based documentation controls to reflect hospice care plans and regulatory documentation requirements.
The program included a structured conversion from Oracle Cerner Millennium to ResMed MatrixCare EHR, with data mapping, migration of longitudinal clinical records, reconciliation and validation processes to ensure record fidelity prior to cutover. Cutover activities were complemented by parallel validation and targeted end user acceptance testing, focusing on clinician charting and administrative intake processes.
Governance and operational adoption emphasized training and mentorship, with program resources assigned to coach clinicians and administrative staff through the assisted conversion and training from Cerner to MatrixCare. Change control and documentation standards were formalized to sustain consistent use across clinical and administrative teams at Center for Hospice Care, supporting ongoing EHR operations and support.
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Ciena Healthcare | Healthcare | 1400 | $500M | United States | ResMed | ResMed MatrixCare EHR | Electronic Health Record | 2016 | n/a |
In 2016, Ciena Healthcare implemented ResMed MatrixCare EHR. The Electronic Health Record deployment covered corporate office functions and clinical operations at the United States based provider, with documented administrative use from the Southfield, Michigan corporate office.
Configuration emphasis included administrative and financial workflows, with Accounts Payable staff using MatrixCare MDI for posting and cutting checks as part of day to day financial operations. The implementation provisioned standard Electronic Health Record capabilities for clinical documentation, medication administration workflows, and billing orchestration consistent with post acute and long term care operations.
Operational scope explicitly included corporate administrative roles that supported scheduling, shipping, travel arrangements, and direct interfacing with Legal and Accounts Payable teams, indicating role based access and user provisioning for non clinical users. The deployment encompassed electronic record access across care teams and corporate functions, aligning user permissions to job functions and segregating clinical and financial workflows.
Governance focused on embedding Accounts Payable procedures into ResMed MatrixCare EHR via the MatrixCare MDI pathway, with administrative staff trained to perform AP tasks inside the application. Role assignments and workflow definitions were used to operationalize legal, administrative, and finance interactions with the ResMed MatrixCare EHR.
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Fellowship Village | Leisure and Hospitality | 300 | $36M | United States | ResMed | ResMed MatrixCare EHR | Electronic Health Record | 2016 | n/a |
In 2016 Fellowship Village implemented ResMed MatrixCare EHR to support resident clinical and financial recordkeeping. The implementation targeted Electronic Health Record capabilities at Fellowship Senior Living of Basking Ridge, NJ and was positioned to handle patient charting and billing workflows.
ResMed MatrixCare EHR was configured to support patient chart management and financial posting activities. Functional usage documented includes depositing checks, posting payments to MatrixCare, maintaining patient charts, and tracking patient account balances, reflecting billing and accounts receivable functions carried out inside the application.
Operational integration relied on a mix of digital entry into MatrixCare and manual adjunct processes. Day to day workflows included check deposits, faxing and copying records, filing paper charts, and creating and updating Excel spreadsheets used for account reconciliations, indicating MatrixCare served as the central system of record interfacing with manual finance and records practices.
Governance and operational ownership centered in the finance department, with temporary office clerks from Robert Half between May 2021 and January 2022 executing posting and reconciliation tasks inside MatrixCare. The described staffing and task distribution emphasize disciplined data entry, chart management, and cross-department assistance to sustain resident accounting and clinical record workflows.
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King Farm Presbyterian Retirement Community, Inc | Leisure and Hospitality | 200 | $20M | United States | ResMed | ResMed MatrixCare EHR | Electronic Health Record | 2014 | n/a |
In 2014, King Farm Presbyterian Retirement Community, Inc implemented ResMed MatrixCare EHR. The deployment established ResMed MatrixCare EHR as the primary Electronic Health Record for resident care management and administrative record keeping within the community.
Implementation scope focused on long term care clinical and administrative operations, aligning nursing, therapy, admission and accounting workflows under the Electronic Health Record. Configuration work centered on clinical documentation, care planning, electronic medication administration records, resident assessments and census and scheduling capabilities, while also enabling embedded billing and reporting modules commonly used in EHR-driven operations.
Financial coordination was organized around Sage 50cloud Accounting, with charge posting and accounts receivable workflows mapped to the general ledger to support month end financial processes. Operational coverage was scoped to onsite clinical teams and internal administration at the retirement community in the United States, with staffing expectations that included intermediate to advanced knowledge of major accounting software for general ledger tasks and familiarity with Advanced Answers on Demand MatrixCare preferred for system configuration and support.
Governance and rollout emphasized cross functional process alignment between clinical documentation and billing, structured training for clinical and accounting staff, and matrixed project management to handle multiple simultaneous projects under firm deadlines. Change control and workflow adjustments were documented to ensure clinical data integrity and consistent financial posting into the named accounting system.
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Healthcare | 100 | $10M | United States | ResMed | ResMed MatrixCare EHR | Electronic Health Record | 2015 | n/a |
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Healthcare | 500 | $80M | United States | ResMed | ResMed MatrixCare EHR | Electronic Health Record | 2019 | n/a |
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Healthcare | 500 | $52M | United States | ResMed | ResMed MatrixCare EHR | Electronic Health Record | 2015 | n/a |
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Healthcare | 50 | $5M | United States | ResMed | ResMed MatrixCare EHR | Electronic Health Record | 2016 | n/a |
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Leisure and Hospitality | 500 | $50M | United States | ResMed | ResMed MatrixCare EHR | Electronic Health Record | 2010 | n/a |
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Buyer Intent: Companies Evaluating ResMed MatrixCare EHR
- Nexsales Corporation, a United States based Professional Services organization with 10 Employees
- World Wide Technology, a United States based Professional Services company with 12000 Employees
- National HealthCare Corporation (NHC), a United States based Healthcare organization with 14962 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
| Nexsales Corporation | Professional Services | 10 | $1M | United States | 2025-12-02 | |
| World Wide Technology | Professional Services | 12000 | $3.0B | United States | 2025-08-05 | |
| National HealthCare Corporation (NHC) | Healthcare | 14962 | $1.4B | United States | 2024-07-17 |