List of Restaurant365 Customers
Irvine, 92618, CA,
United States
Since 2010, our global team of researchers has been studying Restaurant365 customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Restaurant365 for Restaurant Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Restaurant365 for Restaurant Management include: California Pizza Kitchen, a United States based Leisure and Hospitality organisation with 15000 employees and revenues of $3.00 billion, Freddy's, a United States based Retail organisation with 9751 employees and revenues of $1.76 billion, Kelly Companies, a United States based Leisure and Hospitality organisation with 7000 employees and revenues of $1.20 billion, J. Alexander's Restaurants, a SPB Hospitality Company, a United States based Leisure and Hospitality organisation with 4500 employees and revenues of $1.20 billion, Cooper's Hawk Winery & Restaurants, a United States based Leisure and Hospitality organisation with 8000 employees and revenues of $550.0 million and many others.
Contact us if you need a completed and verified list of companies using Restaurant365, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Restaurant365 customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Americana Taphouse | Retail | 900 | $100M | United States | Restaurant365 | Restaurant365 | Restaurant Management | 2015 | n/a |
In 2015 Americana Taphouse implemented Restaurant365 as its Restaurant Management platform to centralize financial and operational control across six stores in Middle and East Tennessee. The Restaurant365 deployment supported company expansion and was active during openings of two new locations, Scout's Pub and Puckett's Pigeon Forge, providing a unified application for multi-site operations and store-level P and L visibility.
Configuration emphasized modules aligned to Restaurant Management best practices, including financial reporting and P and L consolidation, recipe and menu costing, procurement and supplier relationship workflows, inventory control, and catering program management. Rollout included standardizing recipes and training materials such as a staff handbook and service philosophy to create consistency across sites, and Restaurant365 is credited with enabling a successful restaurant P and L operation while impacting operations, culinary, procurement, catering, and finance functions.
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Black Bear Diner, Inc | Leisure and Hospitality | 1350 | $280M | United States | Restaurant365 | Restaurant365 | Restaurant Management | 2018 | n/a |
In 2018, Black Bear Diner implemented Restaurant365 as its Restaurant Management platform, deploying Restaurant365 across its network of more than 50 restaurant locations to centralize reporting and communication for the companys corporate staff, franchisee operators, and store level managers. The deployment addressed fragmented, per-location reporting and manual communication workflows that required managers to distribute schedules, updates, and recipe changes by email, fax, and spreadsheets, and established a single point of data analysis and message distribution accessible via the web.
The implementation centered on Restaurant365 modules for multiuser reporting and operational communications, using dashboards, exports, charts, multiple report templates and Key Info sections to enable configurable, role specific reports. A critical installed capability was the Manager Log, implemented as a centralized online communication tool where each location can record shift narratives, special events, tasks, employee notes and weather reports, while archiving reports tied to those entries for cross location consistency.
Operational coverage included corporate management, owners and store managers across all locations, who adopted Restaurant365 as a daily and often hourly operational hub. The architecture emphasized a single platform per location with centralized data access, enabling broadcasting of company wide events and providing all management tiers with the same reporting view. The rollout also incorporated financial capabilities with vendor management and an Accounts Payable module in corporate sites, and plans to extend Inventory and Recipe Management modules to franchise units.
Governance and workflow changes focused on moving routine data collection and schedule costing out from emailed Excel worksheets and physical log books into online workflows governed by the Manager Log and standardized report configurations. Report access and the Manager Log became the primary communication and message platform, enabling archived reporting for governance and auditability. Outcomes reported by the client include reduced manual activity, faster access to operational data, restored managerial time on the floor, and improved visibility into food management and payables as noted by the Director of Training.
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Blaze Pizza | Leisure and Hospitality | 2700 | $350M | United States | Restaurant365 | Restaurant365 | Restaurant Management | 2016 | n/a |
In 2016, Blaze Pizza implemented Restaurant365 as its Restaurant Management platform to standardize accounting and store operations across Millennial Restaurant Group locations in the Southeast. The deployment centered on Restaurant365 modules for accounting and store operations to provide a single operational ledger and centralized above store reporting for multiunit oversight.
The implementation leveraged R365 Accounting to automate invoice capture, vendor item pricing visibility, and near real time profit and loss reporting, and it deployed R365 Store Operations to capture daily sales, cost and labor inputs from store managers. Store managers entered location level data directly into Restaurant365, enabling automated aggregation of P L statements and operational KPIs for the home office and regional operations teams.
Architecturally the rollout created a centralized, cloud oriented Restaurant Management environment that served as the single source of truth for MRG finance and operations, removing reliance on a dispersed manual invoice process that previously required scanning invoices to a single contractor and manual data entry. Operational coverage included restaurant managers, above store operators, and finance teams across MRG’s Blaze Pizza locations in the Southeast, supporting multi site monitoring and cost management workflows.
Governance and process changes focused on shifting invoice ownership and reporting cadence into the platform, standardizing workflows for invoice approval, vendor price tracking and daily labor reporting. As a result of adopting Restaurant365, MRG gained near instantaneous above store reporting, improved visibility into vendor pricing and costs, reduced time spent on manual reconciliation, and advanced its ability to act on operational issues, contributing to MRG becoming Blaze Pizza’s largest franchisee and top sales performer.
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Blind Box BBQ | Retail | 30 | $3M | United States | Restaurant365 | Restaurant365 | Restaurant Management | 2022 | n/a |
In 2022, Blind Box BBQ implemented Restaurant365 to centralize operational control across catering and restaurant functions. The Restaurant365 implementation in the Restaurant Management category supported both in-house and off-site catering operations at the Shawnee KS location and aligned with business functions including sales, catering, marketing, kitchen staffing, inventory and compliance.
Restaurant365 was configured to manage inventory control, recipe and menu costing, purchase order and vendor management, sales and catering proposals, and labor scheduling and timekeeping. Configuration emphasized catering estimate workflows and integration of menu, pricing and proposal generation to support tasks such as developing menus, proposals and pricing per client preferences.
The Restaurant365 deployment was integrated with Tripleseat for event and proposal orchestration, Toast for point of sale data, RingCentral for communications, and Google and Microsoft Drives for document and asset management, enabling synchronized sales, labor and inventory data flows. Operational coverage included restaurant floor operations, off-site catering events, purchasing and back office functions for monthly sales, labor and expense reporting.
Rollout and governance were executed internally by the Director of Sales, Catering, Marketing who created and delivered training programs for Restaurant365 and connected systems, supervised sales and catering teams, and instituted processes for inventory control, shrink tracking, labor reporting and food safety training. The implementation emphasized procedural controls for on-site and off-site execution, with configuration aligned to recipe management and monthly reporting for sales, labor and expenses.
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California Pizza Kitchen | Leisure and Hospitality | 15000 | $3.0B | United States | Restaurant365 | Restaurant365 | Restaurant Management | 2015 | n/a |
In 2015 California Pizza Kitchen implemented Restaurant365 as a core Restaurant Management application to centralize restaurant operations, point of sale management, and enterprise reporting. Restaurant365 was provisioned for the restaurant support center and operations team and tied into existing cloud management services and management reporting workflows.
The implementation emphasized point of sale lifecycle management, standardized POS configurations, and operational modules for management reporting, marketing program integration, WiFi management, and loyalty and gift card processing through Paytronix. Configuration work included development of POS standards, conversion of locations to a standardized enterprise POS solution, installations and upgrades, database restructuring, and deployment of audit tooling and endpoint maintenance processes.
Integrations implemented as part of the Restaurant365 environment included POSI Touch, Oracle Micros, SHIFT4, Rapid scale, Ctuit, Patronize, HotSchedules, Compeat, OpenTable, Omnivore, Chowly, Doordash, UberEats, and Online Ordering, creating a connected application fabric between the point of sale and third party ordering, workforce, and back office systems. Operational coverage extended to the restaurant support center and operations teams, with explicit configuration and integration work for external marketplaces, online ordering channels, and workforce scheduling tools.
Governance and process changes were driven by an in-house Restaurant Systems Supervisor who served as the technical Subject Matter Expert since the company does not have an IT department, managing all vendor partners, escalating high priority projects, and providing 24/7 critical support. Rollout practices included creation of technology blueprints for new restaurant openings that specified electricity, cabling, networking, and install team schedules, plus the introduction of new processes and tools to manage POS equipment, operating system updates, backups, and virus protection.
The program completed four restaurant openings across multiple dining formats including food halls, ghost kitchens, outdoor areas with limited network connectivity, and full service dining, and implemented Point of Sale fraud controls and database changes that contributed to a stated company savings of $500K. Restaurant365 remains the central Restaurant Management application linking POS operations, reporting, marketing programs, and loyalty and gift workflows for California Pizza Kitchen.
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Leisure and Hospitality | 500 | $70M | United States | Restaurant365 | Restaurant365 | Restaurant Management | 2020 | n/a |
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Leisure and Hospitality | 8000 | $550M | United States | Restaurant365 | Restaurant365 | Restaurant Management | 2019 | n/a |
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Leisure and Hospitality | 3000 | $500M | United States | Restaurant365 | Restaurant365 | Restaurant Management | 2022 | n/a |
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Retail | 30 | $3M | United States | Restaurant365 | Restaurant365 | Restaurant Management | 2021 | n/a |
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Retail | 9751 | $1.8B | United States | Restaurant365 | Restaurant365 | Restaurant Management | 2023 | n/a |
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Buyer Intent: Companies Evaluating Restaurant365
- Frostburg State University, a United States based Education organization with 1200 Employees
- Vcit, a United States based Professional Services company with 10 Employees
- Fresh Prints, a United States based Retail organization with 290 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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