List of Samsung Knox Platform Customers
Samsung SDS
Tower 28th Floor 125, Olympic-ro 35-gi Songpa-gu,,
Seoul, 138-240,
South Korea
Seoul, 138-240,
South Korea
82 2-6155-3114
Professional Services
25536
$9.6B
Since 2010, our global team of researchers has been studying Samsung Knox Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Samsung Knox Platform for Endpoint Detection and Response (EDR) from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Samsung Knox Platform for Endpoint Detection and Response (EDR) include: Evonik Industries, a Germany based Oil, Gas and Chemicals organisation with 31585 employees and revenues of $17.78 billion, Colruyt Group, a Belgium based Retail organisation with 32996 employees and revenues of $10.66 billion, Costa Crociere, a Italy based Leisure and Hospitality organisation with 19000 employees and revenues of $5.52 billion, ACEA, a Italy based Utilities organisation with 8540 employees and revenues of $4.48 billion, Snam, a Italy based Utilities organisation with 4029 employees and revenues of $4.17 billion and many others.
Contact us if you need a completed and verified list of companies using Samsung Knox Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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ACEA | Utilities | 8540 | $4.5B | Italy | Samsung SDS | Samsung Knox Platform | Endpoint Detection and Response (EDR) | 2024 | n/a |
In 2024 ACEA began operating the Samsung Knox Platform as its Endpoint Detection and Response (EDR) control point within Help Desk Hardware e Software / PdL e Telefonia operations based in ACEA SPA Rome, Lazio, with activities recorded from April 2024 to present. The Samsung Knox Platform is positioned to support mobile and endpoint security workflows alongside device lifecycle and help desk functions at the site level.
The implementation centers on the Samsung Knox management console to deliver device configuration, remote troubleshooting, backup and recovery, and device recovery workflows. On-platform capabilities in use include configuration and troubleshooting of iOS and Android smartphones, PdL configuration in Windows 10 and Windows 11 environments, SIM management operations such as APN configuration and activations, and procedures for theft and loss including SIM and IMEI blocking.
Operational integrations are explicit with ServiceNow, which is used for ticketing management, warehouse control, inventory management, verification of device status, and assignment workflows. Asset management activities tied to the Samsung Knox Platform include inventory tracking, reorder level monitoring, device migrations that preserve user and company data, and coordination of activations, replacements, migrations, card changes, and transfers.
Governance and process changes implemented alongside the Samsung Knox Platform focus on standardizing help desk procedures for hardware and software diagnostics, user support, peripheral installation and configuration, and formalizing theft and loss response through coordinated console actions and ServiceNow workflows. The rollout is scoped to ACEA SPA help desk and telephony operations in Rome, with the Samsung Knox Platform serving as the central Endpoint Detection and Response (EDR) tool for mobile and endpoint management.
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Braga Group | Manufacturing | 100 | $10M | Italy | Samsung SDS | Samsung Knox Platform | Endpoint Detection and Response (EDR) | 2022 | n/a |
In 2022 Braga Group implemented the Samsung Knox Platform as a company-wide endpoint initiative. The deployment addressed Endpoint Detection and Response (EDR) needs across the firm, targeting tablets, smartphones and PCs used by production, operations and administrative staff at the Italy-based manufacturer.
The Samsung Knox Platform was configured to provide centralized endpoint management, device provisioning, policy enforcement, application control and threat detection and response capabilities consistent with EDR workflows. Deployment work included device enrollment and configuration for mobile and desktop endpoints, role-based policy assignment for different user groups, and operational controls for application whitelisting and remote remediation.
The implementation ran under internal project management, with the Project Manager coordinating cross-department activities and collaborating with the Operation Manager on optimizations and rollout sequencing. Samsung Knox Platform was implemented alongside PBX Natterbox for telephony on mobile endpoints, and the PM provided ongoing user support and training while managing subscriptions and IT vendor relationships. The project explicitly contributed to company cost savings through subscription and vendor management, and strengthened endpoint governance and staff onboarding for device security.
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BT Group | Manufacturing | 280 | $80M | Italy | Samsung SDS | Samsung Knox Platform | Endpoint Detection and Response (EDR) | 2022 | n/a |
In 2022, BT Group deployed Samsung Knox Platform for Endpoint Detection and Response (EDR) to manage corporate mobile endpoints across its retail and manufacturing footprint. Deployment scope covered management of 10 stores and 4 production units plus a foreign office in Granada, supporting approximately 300 employees and overseen by the IT system administrator based in Lesmo, Lombardy since September 2022.
The Samsung Knox Platform was configured via the Samsung Knox portal to handle app release, user and group provisioning, and device policy enforcement, while Samsung E-Fota was used to manage firmware releases, activation, and configuration of company devices. Functional capabilities implemented include centralized app lifecycle management, staged firmware rollout, device enrollment and policy assignment, and role based administration for mobile telephony operations consistent with Endpoint Detection and Response (EDR) expectations.
Operational architecture coexists with enterprise endpoint and infrastructure components managed by the IT team, including Microsoft Intune for broader device lifecycle tasks, Azure Active Directory for identity governance, Azure Exchange mailbox provisioning via PowerShell, WSUS for client updates, and Fortinet systems for endpoint security monitoring. Security workflows include monitoring and ticketing through Fortinet EMS and FortiClient Endpoint Management Server portals, application of web filtering on firewalls, VPN configuration support, and coordination with the Alcatel VOIP switchboard, VLAN assignments on switches, and WiFi access point management.
Governance and operations are structured through a Level 2 Help Desk model that issues client side updates, administers authentication and privileges, manages file server and user registry tasks, and maintains identities and virtual networks within Azure. Device governance uses the Samsung Knox Platform and E-Fota for controlled app and firmware release, with ongoing supplier interfacing and collaboration with the IT security team to monitor incidents and manage tickets across the security and network stacks.
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Colruyt Group | Retail | 32996 | $10.7B | Belgium | Samsung SDS | Samsung Knox Platform | Endpoint Detection and Response (EDR) | 2019 | n/a |
In 2019, Colruyt Group deployed the Samsung Knox Platform, implementing Endpoint Detection and Response (EDR) capabilities across its store mobile devices in Belgium. The initiative used Samsung devices enrolled via Knox Mobile Enrollment and managed with Knox E-FOTA to standardize device provisioning and enforce OS and firmware version control across retail operations.
The implementation centered on device lifecycle and endpoint hardening, with Knox Mobile Enrollment providing bulk provisioning and zero touch enrollment, and Knox E-FOTA delivering centralized OS and firmware update scheduling and version rollback controls. Knox Platform for Enterprise is inferred as the EDR layer within the Samsung Knox Platform, supplying on-device malware protection, policy enforcement, and endpoint security controls consistent with the Endpoint Detection and Response (EDR) category.
Operational scope covered Colruyt Group retail stores in Belgium and affected retail operations and device provisioning workflows, shifting device commissioning from manual in-store setup to centralized enrollment and update management. The case study reports that this configuration improved device deployment and OS version control, and delivered operational cost savings through reduced manual effort and more consistent device security posture.
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Costa Crociere | Leisure and Hospitality | 19000 | $5.5B | Italy | Samsung SDS | Samsung Knox Platform | Endpoint Detection and Response (EDR) | 2018 | n/a |
In 2018 Costa Crociere deployed the Samsung Knox Platform as an Endpoint Detection and Response (EDR) solution to strengthen endpoint security across corporate and mobile device estates. The Samsung Knox Platform was implemented as the primary EDR application to provide centralized threat detection and policy enforcement for managed devices under the IT organization.
The implementation focused on standard Endpoint Detection and Response (EDR) capabilities, including continuous endpoint telemetry collection, real time threat detection and alerting, policy enforcement and device attestation, and incident response workflows. Configuration work included establishing a centralized management console for device posture checks, role based administration for security teams, and automated policy propagation to enrolled devices.
The Samsung Knox Platform was integrated into an existing endpoint ecosystem that included Microsoft SCCM and Endpoint Manager for software distribution and monitoring, Intune and Blackberry UEM for mobile device management, Trend Micro OfficeScan and Deep Security for layered security, VMware for virtual infrastructure hosting, and WSUS and backup systems for update and recovery operations. Automation and operational runbooks were implemented using PowerShell scripting to support deployments, configuration drift remediation, and routine maintenance tasks.
Governance and operational ownership remained with internal IT staff, with the Sistemista Senior and Responsabile IT overseeing security policy design, SCCM driven rollouts, device enrollment flows, and cross team coordination from December 2018 through November 2020. The deployment emphasized formalized security policies, centralized incident workflows, and automated configuration management tied to existing patching and backup processes.
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Oil, Gas and Chemicals | 31585 | $17.8B | Germany | Samsung SDS | Samsung Knox Platform | Endpoint Detection and Response (EDR) | 2018 | n/a |
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Retail | 4000 | $1.2B | Italy | Samsung SDS | Samsung Knox Platform | Endpoint Detection and Response (EDR) | 2018 | n/a |
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Professional Services | 713 | $333M | Italy | Samsung SDS | Samsung Knox Platform | Endpoint Detection and Response (EDR) | 2023 | n/a |
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Transportation | 25 | $3M | Austria | Samsung SDS | Samsung Knox Platform | Endpoint Detection and Response (EDR) | 2018 | n/a |
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Manufacturing | 800 | $176M | Italy | Samsung SDS | Samsung Knox Platform | Endpoint Detection and Response (EDR) | 2023 | n/a |
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Buyer Intent: Companies Evaluating Samsung Knox Platform
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Samsung Knox Platform. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Samsung Knox Platform for Endpoint Detection and Response (EDR) include:
- Samsung Electronics, a South Korea based Manufacturing organization with 262647 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
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Samsung Electronics | Manufacturing | 262647 | $203.5B | South Korea | 2025-07-14 |
FAQ - APPS RUN THE WORLD Samsung Knox Platform Coverage
Samsung Knox Platform is a Endpoint Detection and Response (EDR) solution from Samsung SDS.
Companies worldwide use Samsung Knox Platform, from small firms to large enterprises across 21+ industries.
Organizations such as Evonik Industries, Colruyt Group, Costa Crociere, ACEA and Snam are recorded users of
Samsung Knox Platform for Endpoint Detection and Response (EDR).
Companies using Samsung Knox Platform are most concentrated in Oil, Gas and Chemicals, Retail and Leisure and Hospitality, with adoption spanning over 21 industries.
Companies using Samsung Knox Platform are most concentrated in Germany, Belgium and Italy, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Samsung Knox Platform across Americas, EMEA, and APAC.
Companies using Samsung Knox Platform range from small businesses with 0-100 employees - 11.11%, to mid-sized firms with 101-1,000 employees - 33.33%, large organizations with 1,001-10,000 employees - 38.89%, and global enterprises with 10,000+ employees - 16.67%.
Customers of Samsung Knox Platform include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Samsung Knox Platform customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Endpoint Detection and Response (EDR).