List of SAP Build Process Automation Customers
SAP
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Germany
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Germany
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Professional Services
26944
$23.2B
Since 2010, our global team of researchers has been studying SAP Build Process Automation customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased SAP Build Process Automation for Robotic Process Automation from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using SAP Build Process Automation for Robotic Process Automation include: Mahindra and Mahindra, a India based Automotive organisation with 324000 employees and revenues of $19.11 billion, Lufthansa Technik, a Germany based Aerospace and Defense organisation with 24499 employees and revenues of $8.17 billion, Thames Water, a United Kingdom based Utilities organisation with 8000 employees and revenues of $3.40 billion, De Agostini Publishing Italy, a Italy based Media organisation with 138 employees and revenues of $120.0 million and many others.
Contact us if you need a completed and verified list of companies using SAP Build Process Automation, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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De Agostini Publishing Italy | Media | 138 | $120M | Italy | SAP | SAP Build Process Automation | Robotic Process Automation | 2024 | Digix Plus |
In 2024 De Agostini Publishing Italy implemented SAP Build Process Automation to automate paper and PDF based vendor invoice processing in Italy, deploying the solution within the finance accounts payable process. The project is categorized under Robotic Process Automation and was executed with implementation partner Digix Plus to address high volumes of supplier invoices and reduce manual data entry.
The implementation leveraged SAP Build Process Automation together with SAP AI Services to extract and validate invoice data, using Document Information Extraction on SAP BTP as the document intelligence component. Functional capabilities implemented included automated data extraction, validation against purchase order references, exception routing for non PO referred invoices, and orchestration of AP workflows within SAP Build Process Automation.
Integration work explicitly tied the Document Information Extraction service on SAP BTP into De Agostini Publishing Italy SAP systems, enabling extracted invoice fields to populate SAP finance records and trigger downstream AP processing. Operational scope focused on the accounts payable team in Italy, with the implementation structured as an automated capture and validation layer that feeds validated invoices into the enterprise SAP landscape.
The deployment with Digix Plus achieved over 91 percent automation for PO referred invoices and saved about 500 hours per month, as reported in the case study referencing Document Information Extraction on SAP BTP. Governance changes included automated validation gates and exception handling workflows to reduce manual touchpoints and centralize invoice processing controls within the SAP Build Process Automation driven AP process.
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Lufthansa Technik | Aerospace and Defense | 24499 | $8.2B | Germany | SAP | SAP Build Process Automation | Robotic Process Automation | 2023 | Lufthansa Industry Solutions |
In 2023, Lufthansa Technik deployed SAP Build Process Automation in Germany to streamline material logistics for defective aircraft parts. The implementation applied Robotic Process Automation to orchestrate end-to-end data flow across logistics and supply chain operations.
Lufthansa Technik configured SAP Build Process Automation to automate data collection and updates across SAP ECC, external APIs, web portals, and Excel spreadsheets, centralizing routine transaction handling and status updates. The deployment emphasized reusable bot templates and workflow orchestration to standardize the logistics and supply chain process for defective parts. SAP Build Process Automation was used for task automation, rule-based decision steps, and process sequencing to reduce manual touchpoints.
Integration architecture included direct connectivity to SAP ECC and deployment on SAP BTP to host automation runtimes and manage lifecycle. Connectors and API integrations bridged web portals and Excel-based workstreams, enabling automated inputs to SAP ECC without manual transcription. Operational coverage targeted material logistics in Germany, supporting maintenance and supply chain teams responsible for defective aircraft components.
The project was executed with guidance from SAP Services and Lufthansa Industry Solutions, who supported implementation and template reuse strategies. The rollout produced reusable automation templates intended for replication across other logistics processes, and it increased transaction volume by over 40 percent while maintaining a similar headcount. Governance focused on workflow standardization, template governance, and integration controls between SAP ECC and SAP BTP.
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Mahindra and Mahindra | Automotive | 324000 | $19.1B | India | SAP | SAP Build Process Automation | Robotic Process Automation | 2024 | n/a |
In 2024, Mahindra and Mahindra deployed SAP Build Process Automation as a core component of its cloud migration under RISE with SAP and SAP Business Technology Platform, automating 250 processes across the enterprise. SAP Build Process Automation, classified under Robotic Process Automation, was implemented alongside the private edition of SAP S/4HANA Cloud as part of a scale out managed cloud architecture that moved more than 28,000 users to the cloud.
The implementation emphasized low code automation and citizen developer enablement, with SAP Build Process Automation tooling enabling business users to create their own automations. The company also used SAP Business Application Studio to accelerate custom development, and the automation program delivered a reported saving of more than 1,000 IT workdays within nine months.
Integration and operational coverage were significant parts of the rollout, with the team migrating 309 interfaces and integrating with more than 45 third party systems using SAP Integration Suite capabilities. Performance engineering led to a re architecture to enable horizontal scaling of SAP S/4HANA Cloud, and the managed cloud deployment included built in high availability and automatic scaling to handle peak events such as 100,000 bookings in 30 minutes.
Governance and process changes focused on shifting routine automation ownership to business units so IT could prioritize complex development work, a shift that supported a 35 percent faster time to provision new developer projects. Controls were applied through platform tooling on SAP Business Technology Platform, while SAP MaxAttention services provided project safeguarding and implementation guidance during the rollout.
Explicit operational outcomes from the deployment include a 20 percent faster execution of back order processing, the release of 194 on premise servers and a carbon reduction equating to planting 20,000 trees. The SAP Build Process Automation deployment, within the Robotic Process Automation category, sits alongside broader SAP BTP and SAP S/4HANA Cloud capabilities to provide an automated foundation for Mahindra and Mahindra to scale business operations.
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Utilities | 8000 | $3.4B | United Kingdom | SAP | SAP Build Process Automation | Robotic Process Automation | 2024 | Wipro |
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Buyer Intent: Companies Evaluating SAP Build Process Automation
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating SAP Build Process Automation. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating SAP Build Process Automation for Robotic Process Automation include:
- Gnosis Partners, a India based Professional Services organization with 60 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD SAP Build Process Automation Coverage
SAP Build Process Automation is a Robotic Process Automation solution from SAP.
Companies worldwide use SAP Build Process Automation, from small firms to large enterprises across 21+ industries.
Organizations such as Mahindra and Mahindra, Lufthansa Technik, Thames Water and De Agostini Publishing Italy are recorded users of
SAP Build Process Automation for Robotic Process Automation.
Companies using SAP Build Process Automation are most concentrated in Automotive, Aerospace and Defense and Utilities, with adoption spanning over 21 industries.
Companies using SAP Build Process Automation are most concentrated in India, Germany and United Kingdom, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of SAP Build Process Automation across Americas, EMEA, and APAC.
Companies using SAP Build Process Automation range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 25%, large organizations with 1,001-10,000 employees - 25%, and global enterprises with 10,000+ employees - 50%.
Customers of SAP Build Process Automation include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified SAP Build Process Automation customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Robotic Process Automation.