List of SAP Document Management System Customers
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Since 2010, our global team of researchers has been studying SAP Document Management System customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased SAP Document Management System for Content Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using SAP Document Management System for Content Management include: Orica, a Australia based Oil, Gas and Chemicals organisation with 14000 employees and revenues of $5.42 billion, CSL Behring Switzerland, a Switzerland based Life Sciences organisation with 1800 employees and revenues of $380.0 million, Muntons, a United Kingdom based Consumer Packaged Goods organisation with 450 employees and revenues of $250.0 million, Novopan India, a India based Manufacturing organisation with 250 employees and revenues of $40.0 million and many others.
Contact us if you need a completed and verified list of companies using SAP Document Management System, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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CSL Behring Switzerland | Life Sciences | 1800 | $380M | Switzerland | SAP | SAP Document Management System | Content Management | 2018 | n/a | In 2018, CSL Behring Switzerland implemented SAP Document Management System as its Content Management solution, embedding document control into the enterprise SAP landscape. The project was executed under a global Plant to Inventory technical lead and aligned with ongoing S4HANA workstreams, positioning SAP Document Management System within broader SAP system lifecycle activities including configuration, Go Live, maintenance and landscape transitions. The implementation configured core SAP DMS capabilities including Document Structure, Document Search, Document Distribution Version Management, Document Vaulting, Integrated Viewer, Status Management, Document Conversion and document workflow. Archiving configuration and integration with SAPERION for Plant Maintenance and EBR were incorporated to support controlled retention and retrieval of engineering and maintenance artifacts. Integration work addressed operational connectivity to MES and warehouse automation, using SAP MII as middleware for MES interfacing and aligning DMS records with production execution. The rollout was coordinated alongside global template and rollout efforts in PM, QM, PP and EWM, and included interfacing specifications to support 3PL and CMO interactions as well as automated warehouse systems. Governance centered on document lifecycle and version control processes, status approval flows and interfacing table specifications to enforce consistency across Plant Maintenance and Inventory workflows. Implementation responsibilities included technical solution design and global team governance to sustain DMS configuration, document distribution, and enterprise content management practices within CSL Behring Switzerland. | |
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Muntons | Consumer Packaged Goods | 450 | $250M | United Kingdom | SAP | SAP Document Management System | Content Management | 2017 | n/a | In 2017, Muntons implemented SAP Document Management System as a Content Management platform to centralize document handling for finance operations. Deployment focused on Accounts and finance workflows at the Stowmarket site, supporting Purchase Ledger, Sales Ledger and Cash Book processes used by accounts staff. Configuration emphasized core content management capabilities including document capture and indexing, version control, metadata-driven search and role-based access controls. The SAP Document Management System was configured to link stored documents to SAP financial transactions, enabling document references to be associated with ledger entries and supplier records. Operational coverage included accounts administrators and finance teams who managed invoice processing, payment documentation and sales records, reflecting an implementation aligned with Purchase Ledger, Sales Ledger and Cash Book workflows. Governance incorporated approval routing and document retention policies to standardize workflows and auditability within the Content Management environment. | |
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Novopan India | Manufacturing | 250 | $40M | India | SAP | SAP Document Management System | Content Management | 2014 | n/a | In 2014, GVK Power and Infrastructure Limited deployed SAP Document Management System as its Content Management solution to standardize document control across its operating companies. The program was executed in partnership with IBM Global Business Services and formed part of an integrated SAP ERP 6.0 rollout that included SAP Project System and the SAP Document Management System. The technical deployment was built on IBM Power 740 Express servers running the IBM AIX operating system and IBM DB2 database, with IBM Storwize V7000 storage and IBM Tivoli Storage Manager for backup and retention. SAP ERP 6.0 and SAP Document Management System were configured to operate on this AIX DB2 platform, delivering centralized storage, version control, and metadata driven document retrieval for engineering and project artifacts. Functionally the implementation centered on document lifecycle management for large infrastructure projects, coupling SAP Document Management System capabilities with SAP Project System to link project documentation to project planning and control records. The solution supported check in and check out, structured folders and indexing, and online report generation to surface project status and documentation compliance for project managers and planners. Integrations were executed between SAP application modules and the underlying IBM DB2 database layer, with storage and backup integrated into the IBM Storwize and Tivoli stack to meet enterprise retention requirements. Operational scope covered GVK's extensive range of operating companies, impacting project planning, project controls, and finance processes by providing a single source of truth for project documents and associated project master data. Governance and rollout were led jointly by GVK and IBM Global Business Services, establishing centralized document governance, role based access controls, and process changes to align document workflows with project and financial close cycles. Reported outcomes from the deployment included an expected acceleration of new infrastructure project ramp up by up to 45 percent and a reduction in month end financial close time by as much as 50 percent, driven by access to real time online reports for project planning and tighter control over project timelines and costs. | |
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Oil, Gas and Chemicals | 14000 | $5.4B | Australia | SAP | SAP Document Management System | Content Management | 2021 | n/a |
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