List of SAP ERP HCM Labor Relations Customers
SAP
Dietmar-Hopp-Allee 16,
Walldorf, 69190,
Germany
Walldorf, 69190,
Germany
49 6 2277-47474
Professional Services
110650
$42.3B
Since 2010, our global team of researchers has been studying SAP ERP HCM Labor Relations customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased SAP ERP HCM Labor Relations for Employee Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using SAP ERP HCM Labor Relations for Employee Experience include: The Coca-Cola Company, a United States based Consumer Packaged Goods organisation with 69700 employees and revenues of $47.06 billion, State of Washington, a United States based Government organisation with 75133 employees and revenues of $12.28 billion, Puget Sound Energy, a United States based Utilities organisation with 3300 employees and revenues of $3.80 billion, Spire, a United States based Utilities organisation with 3584 employees and revenues of $2.20 billion, City of Saskatoon, a Canada based Government organisation with 3877 employees and revenues of $1.13 billion and many others.
Contact us if you need a completed and verified list of companies using SAP ERP HCM Labor Relations, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the HCM software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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City of Saskatoon | Government | 3877 | $1.1B | Canada | SAP | SAP ERP HCM Labor Relations | Employee Experience | 2023 | n/a |
In 2023, the City of Saskatoon implemented SAP ERP HCM Labor Relations as part of a program to standardize enterprise health, safety and labor relations across municipal services. The implementation used Sodales integrated with SAP S/4HANA Finance and SAP SuccessFactors Employee Central to provide a centralized platform for incident, safety and labor relations case management.
The deployment focused on Employee Experience capabilities within HR case management, including incident intake, safety workflows and labor relations case tracking. SAP ERP HCM Labor Relations was configured to surface case status and related HR data alongside Sodales case records, aligning case management and reporting functions for HR and safety teams.
Integrations with SAP S/4HANA Finance and SAP SuccessFactors Employee Central enabled cross system data synchronization for employee context, financial coding and case attribution. Operational coverage targeted HR and public sector operational processes across municipal departments, creating a single case repository to support municipal service delivery and centralized oversight.
Governance was shifted toward centralized case management and cross departmental oversight, standardizing processes for incident handling, safety investigations and labor relations cases. The City of Saskatoon deployed these capabilities to improve reporting, compliance and cross departmental oversight, using the integrated Sodales and SAP ERP HCM Labor Relations implementation to enforce consistent workflows and audit trails.
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Puget Sound Energy | Utilities | 3300 | $3.8B | United States | SAP | SAP ERP HCM Labor Relations | Employee Experience | 2019 | n/a |
In 2019, Puget Sound Energy implemented SAP ERP HCM Labor Relations. The implementation deployed Sodales Labor Relations integrated with SAP SuccessFactors and SAP HR to digitize grievance management, union job bidding and CBA and rule book processes across its utility operations.
SAP ERP HCM Labor Relations was configured to centralize grievance intake and arbitration case tracking, formalize seniority and job bidding workflows, and maintain a governed repository of CBA clauses and rule book provisions. The solution included workflow automation for case assignments and escalations, role based access controls for union and HR stakeholders, and audit trails to support traceability across the grievance lifecycle.
Integrations synchronized employee and seniority records between Sodales Labor Relations and SAP SuccessFactors and SAP HR to ensure data consistency for bidding and arbitration workflows, and the deployment covered HR, labor relations and field operations across the Northwest United States utility environment. Governance focused on standardizing grievance and seniority procedures, centralizing workflow orchestration and enforcing audit and access controls, which resulted in improved traceability and operational efficiency as reported in the implementation notes. This implementation positions Puget Sound Energy SAP ERP HCM Labor Relations within the Employee Experience category as the primary system supporting HR and labor relations functions.
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Spire | Utilities | 3584 | $2.2B | United States | SAP | SAP ERP HCM Labor Relations | Employee Experience | 2018 | n/a |
In 2018, Spire implemented SAP ERP HCM Labor Relations using the Sodales Labor Relations extension with SAP SuccessFactors to manage unionized workforce processes, positioning the work within the Employee Experience category for HR and labor relations. The deployment targeted multiunion and multi region operations and was explicitly focused on labor relations use cases rather than core transactional HR alone.
SAP ERP HCM Labor Relations was configured to manage grievances, discipline tracking, collective bargaining agreement rules and seniority based job bidding, with automated grievance workflows and built in qualification and seniority checks. The Sodales extension integrated with SAP SuccessFactors core HR data to close functional gaps, orchestration included case creation, status tracking, rule based validation against CBA terms and role based access for managers and union representatives.
Governance changes included standardized grievance case management and automated enforcement of CBA rules to reduce manual validation work, improving compliance and manager and union collaboration as stated in the implementation notes. The narrative links Spire, SAP ERP HCM Labor Relations, Employee Experience and HR labor relations by describing how the extension and SuccessFactors integration operationalized grievance workflows across multiple unions and regions.
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State of Washington | Government | 75133 | $12.3B | United States | SAP | SAP ERP HCM Labor Relations | Employee Experience | 2005 | n/a |
In 2005, State of Washington implemented SAP ERP HCM Labor Relations to centralize labor relations casework and employee relation workflows within the Employee Experience category. The deployment supported Regional Office Personnel Lead Level duties by providing direct support to 4 HR staff and over 150 staff, the Regional and Deputy Administrators, and the Administrative Assistant, and it was positioned as the primary application for labor relations activities across the regional HR office.
The SAP ERP HCM Labor Relations implementation focused on core labor relations capabilities consistent with the Employee Experience category, including case tracking for grievances, management of Collective Bargaining Agreements, adjudication workflows, and accommodations tracking aligned with ADA Policies. Configuration emphasized rule-based decision support using Merit System Rules, Personnel Policies, and WMS Rules to standardize interpretation and case resolution processes.
Operational integration was oriented to existing state HR resources, explicitly leveraging HRMS and payroll processes for data consistency and for coordination of pay and leave outcomes tied to labor actions. The implementation served management, staff, and private sector inquiry handling, enabling consultative resolution workflows between HR staff and leadership and consolidating references to Personnel Policies and Collective Bargaining Agreements.
Governance and process restructuring included establishing interpretation and escalation paths to Regional and Deputy Administrators, formalizing consultation responsibilities at the Regional Office Personnel Lead Level, and embedding statutory and policy rule sets into routine case handling. SAP ERP HCM Labor Relations functioned as the authoritative system for labor relations within the State of Washington Employee Experience stack, supporting compliance, policy interpretation, and operational HR case management.
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The Coca-Cola Company | Consumer Packaged Goods | 69700 | $47.1B | United States | SAP | SAP ERP HCM Labor Relations | Employee Experience | 2019 | n/a |
In 2019, The Coca-Cola Company implemented SAP ERP HCM Labor Relations as part of its Employee Experience initiatives. Public case materials reference Coca Cola Bottling Investments Group BIG as a Sodales customer using the Sodales employee and labor relations and safety capabilities on the SAP Cloud Platform to standardize employee experience and HR regulatory compliance alongside SAP technologies.
The implementation signal centers on SAP ERP HCM Labor Relations augmented by the Sodales extension, delivering employee and labor relations and safety capabilities. Configuration emphasis in the public case is on labor relations workflows and safety incident handling, aligning the SAP ERP HCM Labor Relations application with Sodales functionality to provide case management and HR compliance workflows typical of Employee Experience deployments.
Integrations include the Sodales extension running on the SAP Cloud Platform integrated with SAP core HR components, enabling data exchange between SAP ERP HCM Labor Relations and the Sodales modules. The deployment is described as supporting bottling operations and compliance initiatives, indicating operational coverage across HR, labor relations, and safety functions within bottling business units.
Governance and rollout detail in the public materials highlights standardization of employee experience and HR regulatory compliance, with Sodales used alongside SAP technologies to enforce consistent workflows and compliance controls. The narrative positions SAP ERP HCM Labor Relations and the Sodales extension as complementary elements in Coca Cola Bottling Investments Group BIGs HR and compliance architecture.
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Buyer Intent: Companies Evaluating SAP ERP HCM Labor Relations
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD SAP ERP HCM Labor Relations Coverage
SAP ERP HCM Labor Relations is a Employee Experience solution from SAP.
Companies worldwide use SAP ERP HCM Labor Relations, from small firms to large enterprises across 21+ industries.
Organizations such as The Coca-Cola Company, State of Washington, Puget Sound Energy, Spire and City of Saskatoon are recorded users of
SAP ERP HCM Labor Relations for Employee Experience.
Companies using SAP ERP HCM Labor Relations are most concentrated in Consumer Packaged Goods, Government and Utilities, with adoption spanning over 21 industries.
Companies using SAP ERP HCM Labor Relations are most concentrated in United States and Canada, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of SAP ERP HCM Labor Relations across Americas, EMEA, and APAC.
Companies using SAP ERP HCM Labor Relations range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 60%, and global enterprises with 10,000+ employees - 40%.
Customers of SAP ERP HCM Labor Relations include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified SAP ERP HCM Labor Relations customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Employee Experience.