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Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

List of SAP ERP HCM Labor Relations Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
City of Saskatoon Government 3877 $1.1B Canada SAP SAP ERP HCM Labor Relations Employee Experience 2023 n/a In 2023, the City of Saskatoon implemented SAP ERP HCM Labor Relations as part of a program to standardize enterprise health, safety and labor relations across municipal services. The implementation used Sodales integrated with SAP S/4HANA Finance and SAP SuccessFactors Employee Central to provide a centralized platform for incident, safety and labor relations case management. The deployment focused on Employee Experience capabilities within HR case management, including incident intake, safety workflows and labor relations case tracking. SAP ERP HCM Labor Relations was configured to surface case status and related HR data alongside Sodales case records, aligning case management and reporting functions for HR and safety teams. Integrations with SAP S/4HANA Finance and SAP SuccessFactors Employee Central enabled cross system data synchronization for employee context, financial coding and case attribution. Operational coverage targeted HR and public sector operational processes across municipal departments, creating a single case repository to support municipal service delivery and centralized oversight. Governance was shifted toward centralized case management and cross departmental oversight, standardizing processes for incident handling, safety investigations and labor relations cases. The City of Saskatoon deployed these capabilities to improve reporting, compliance and cross departmental oversight, using the integrated Sodales and SAP ERP HCM Labor Relations implementation to enforce consistent workflows and audit trails.
Puget Sound Energy Utilities 3300 $3.8B United States SAP SAP ERP HCM Labor Relations Employee Experience 2019 n/a In 2019, Puget Sound Energy implemented SAP ERP HCM Labor Relations. The implementation deployed Sodales Labor Relations integrated with SAP SuccessFactors and SAP HR to digitize grievance management, union job bidding and CBA and rule book processes across its utility operations. SAP ERP HCM Labor Relations was configured to centralize grievance intake and arbitration case tracking, formalize seniority and job bidding workflows, and maintain a governed repository of CBA clauses and rule book provisions. The solution included workflow automation for case assignments and escalations, role based access controls for union and HR stakeholders, and audit trails to support traceability across the grievance lifecycle. Integrations synchronized employee and seniority records between Sodales Labor Relations and SAP SuccessFactors and SAP HR to ensure data consistency for bidding and arbitration workflows, and the deployment covered HR, labor relations and field operations across the Northwest United States utility environment. Governance focused on standardizing grievance and seniority procedures, centralizing workflow orchestration and enforcing audit and access controls, which resulted in improved traceability and operational efficiency as reported in the implementation notes. This implementation positions Puget Sound Energy SAP ERP HCM Labor Relations within the Employee Experience category as the primary system supporting HR and labor relations functions.
Spire Utilities 3584 $2.2B United States SAP SAP ERP HCM Labor Relations Employee Experience 2018 n/a In 2018, Spire implemented SAP ERP HCM Labor Relations using the Sodales Labor Relations extension with SAP SuccessFactors to manage unionized workforce processes, positioning the work within the Employee Experience category for HR and labor relations. The deployment targeted multiunion and multi region operations and was explicitly focused on labor relations use cases rather than core transactional HR alone. SAP ERP HCM Labor Relations was configured to manage grievances, discipline tracking, collective bargaining agreement rules and seniority based job bidding, with automated grievance workflows and built in qualification and seniority checks. The Sodales extension integrated with SAP SuccessFactors core HR data to close functional gaps, orchestration included case creation, status tracking, rule based validation against CBA terms and role based access for managers and union representatives. Governance changes included standardized grievance case management and automated enforcement of CBA rules to reduce manual validation work, improving compliance and manager and union collaboration as stated in the implementation notes. The narrative links Spire, SAP ERP HCM Labor Relations, Employee Experience and HR labor relations by describing how the extension and SuccessFactors integration operationalized grievance workflows across multiple unions and regions.
Government 75133 $12.3B United States SAP SAP ERP HCM Labor Relations Employee Experience 2005 n/a
Consumer Packaged Goods 69700 $47.1B United States SAP SAP ERP HCM Labor Relations Employee Experience 2019 n/a
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