List of SAP Intelligent Robotic Process Automation Customers
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Since 2010, our global team of researchers has been studying SAP Intelligent Robotic Process Automation customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased SAP Intelligent Robotic Process Automation for Robotic Process Automation from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using SAP Intelligent Robotic Process Automation for Robotic Process Automation include: IOI Corporation, a Malaysia based Oil, Gas and Chemicals organisation with 28000 employees and revenues of $2.06 billion, Pan Century Oleochemicals, a Malaysia based Oil, Gas and Chemicals organisation with 15000 employees and revenues of $1.71 billion, Bangkok Glass Public Company, a Thailand based Manufacturing organisation with 4000 employees and revenues of $894.0 million, Bouygues Energies & Services Switzerland, a Switzerland based Professional Services organisation with 5000 employees and revenues of $850.0 million, NRB, a Belgium based Professional Services organisation with 3670 employees and revenues of $600.0 million and many others.
Contact us if you need a completed and verified list of companies using SAP Intelligent Robotic Process Automation, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Aspen Pumps | Manufacturing | 122 | $50M | United Kingdom | SAP | SAP Intelligent Robotic Process Automation | Robotic Process Automation | 2022 | n/a |
In 2022, Aspen Pumps implemented SAP Intelligent Robotic Process Automation to automate repetitive administrative workflows tied to its SAP Business ByDesign ERP. The deployment used SAP Intelligent RPA alongside SAP AI Business Services on the SAP Business Technology Platform to extend Business ByDesign with Robotic Process Automation capabilities across finance and manufacturing administrative tasks.
The implementation focused on two primary automation signals, WIP Clearing within the manufacturing process and invoice scanning and processing for finance, using document classification and extraction capabilities. SAP Intelligent Robotic Process Automation was configured to execute routine transaction steps in Business ByDesign, reduce manual data entry, and orchestrate document review workflows, processing roughly 2,200 documents automatically each month and delivering an estimated 350 hours saved per month in aggregated effort, with reported savings of up to 160 hours per year for an individual role.
Integration architecture centered on runtime robots operating against SAP Business ByDesign objects and leveraging SAP AI Business Services for document understanding and classification. Aspen Pumps worked with partner Sapphire to develop a proof of concept in two days and move automations into production within three days, indicating a rapid build and deploy cycle that tied RPA bots into existing ERP transactions such as clearing WIP and posting supplier invoices.
Operationally the rollout impacted production, finance, and administrative departments, shifting repetitive tasks to automated bots so unplanned staff absence no longer disrupted daily processing. Governance changes included centralized automation ownership within business systems, handoff rules for exceptions to human reviewers, and a shift in employee activities toward higher-value tasks, exemplified by a Group Business Systems Consultant noting invoice review moved from 10 to 15 minutes per invoice to 10 to 15 minutes to review the entire batch of documents.
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Bangkok Glass Public Company | Manufacturing | 4000 | $894M | Thailand | SAP | SAP Intelligent Robotic Process Automation | Robotic Process Automation | 2021 | Round 2 Solutions |
In 2021 Bangkok Glass Public Company implemented SAP Intelligent Robotic Process Automation as a Robotic Process Automation solution to address high volumes of repetitive administrative transactions across the business. The deployment used a cloud-based, subscription delivery model to enable rapid provisioning and scalable rollout of automation capabilities without large upfront development investment.
The implementation targeted three primary functional areas, automating intercompany transaction processing, the company asset procurement workflow, and inventory stock count activities. SAP Intelligent Robotic Process Automation bots were configured to execute repeatable data entry and transactional steps, standardize task sequences, and reduce manual touch points, while design decisions emphasized reuse and expandability of automation assets for additional use cases.
Round 2 Solutions provided design and implementation support, advising on how to apply SAP Intelligent Robotic Process Automation against current business requirements and accelerating time to value. Operational coverage focused on finance, procurement, and warehouse operations teams, with automation embedded into existing transactional workflows to remove tedious tasks and improve data quality.
Governance and rollout prioritized short implementation cycles and a subscription scaling path, enabling the company to expand automation scope as needs evolved. Reported outcomes included shortened implementation timelines, improved data quality through reduced manual entry errors, elimination of repetitive activities to free employees for value added work, and a reduction in administrative backlog.
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BG Container Glass Public Company | Manufacturing | 4000 | $368M | Thailand | SAP | SAP Intelligent Robotic Process Automation | Robotic Process Automation | 2020 | n/a |
In 2020, BG Container Glass Public Company implemented SAP Intelligent Robotic Process Automation as a Robotic Process Automation solution to address repetitive administrative tasks across finance, procurement, and inventory operations. The deployment used a cloud based, subscription model for SAP Intelligent Robotic Process Automation to enable rapid rollout and scalability across business functions without large upfront development investment.
Implementation scope targeted high volume, rules based processes including intercompany transaction processing, company asset procurement workflows, and inventory stock count automation. Configuration emphasized reusable bot scripts and orchestration flows to standardize exception handling and reduce manual data entry, aligning with typical Robotic Process Automation capabilities for workflow automation, screen scraping, and API driven task execution.
Operational coverage included finance, procurement, and supply chain teams at BG Container Glass, with bots operating alongside existing application interfaces to remove repetitive steps and accelerate administrative throughput. Design and implementation support was provided by Round 2 Solutions Co. Ltd., advising on prioritized use cases, cloud tenancy configuration, and the subscription scaling approach to expand automation across additional processes.
Governance and rollout incorporated staged process selection and bot lifecycle management, with partner led design workshops to define ownership, exception workflows, and change control for automation artifacts. After implementation the company reported shortened implementation timelines, improved data quality by avoiding manual entry errors, elimination of repetitive activities freeing employees for value added tasks, and a reduced administrative backlog through process automation.
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BMC Switzerland | Manufacturing | 170 | $20M | Switzerland | SAP | SAP Intelligent Robotic Process Automation | Robotic Process Automation | 2020 | Agilita |
In 2020, BMC Switzerland implemented SAP Intelligent Robotic Process Automation as a targeted Robotic Process Automation initiative to automate order orchestration and retailer pre-order workflows across its sales operations. The deployment was delivered with implementation partner Agilita and tied directly into the companys SAP application landscape to reduce manual order handling and improve retailer transparency.
The implementation integrated SAP Intelligent Robotic Process Automation with SAP Business ByDesign, SAP Business Technology Platform, SAP HANA Cloud, SAP Cloud Portal service, the SAP Cloud Application Programming Model, SAP Fiori elements and the SAP Cloud SDK. Functional capabilities implemented included automated order processing and adjustments, a real-time online catalogue driven by ERP availability, automated availability checks to provide accurate available to promise information, enforcement of per-window allocation limits, and a modern Fiori based user experience for Sales Admin and SalesRep roles.
Operational coverage extended to the sales organization and a global retail network, supporting a pre-order solution for about 2200 retailers in 25 countries and providing a single point of contact for retailers to view orders and availabilities. The cloud-centric architecture used SAP Business Technology Platform and SAP HANA Cloud to surface ERP data from SAP Business ByDesign into the cloud portal and Fiori interfaces, enabling automated workflows and ATP checks orchestrated by SAP Intelligent Robotic Process Automation.
Governance and rollout were informed by a design thinking workshop with Agilita and BMC personas, which shaped role-based access and prioritization rules for the retailer network. Process changes included centralized order visibility, automated enforcement of order limits to prevent oversales, and built in retail prioritization rules. Outcomes recorded in the project scope included automated processes and a modern user experience across Sales Admin, SalesRep and retailer roles, a single retailer contact point with order and availability overview, sales advisory capabilities tied to past revenue and trends, and an online catalogue with real-time ATP powered by SAP Intelligent Robotic Process Automation and the integrated SAP cloud components.
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Bouygues Energies & Services Switzerland | Professional Services | 5000 | $850M | Switzerland | SAP | SAP Intelligent Robotic Process Automation | Robotic Process Automation | 2019 | Emineo |
In 2019 Bouygues Energies & Services Switzerland implemented SAP Intelligent Robotic Process Automation as a targeted Robotic Process Automation deployment to reduce internal dependencies in financial condition handling. The program ran alongside a live SAP ERP 6.0 EHP7 core for financial processes, with SAP Cloud Platform and SAP Conversational AI used in proof of concept work, and Emineo engaged as the implementation partner while SAP Innovation Services participated during the deployment phase.
The implementation centered on a chat bot front end and process automation to enable project managers to enter agreed payment conditions without involving the financial department. SAP Intelligent Robotic Process Automation was configured to orchestrate the conversational interactions, call backend automation routines and update the debt collection add-on and the SAP ERP core system, preserving full documentation in the ERP for audit and customer communication.
Integrations were explicitly scoped to SAP ERP 6.0 EHP7, SAP Cloud Platform and SAP Conversational AI, with the debt collection add-on integrated into the automated workflow. Operational coverage focused on project managers at construction and service sites, the finance organization as a downstream system owner, and external customers who receive the updated invoicing documentation according to new payment agreements.
Governance and process changes shifted the approval and data entry responsibility to project management via self service, reducing administrative handoffs and the need for deep SAP transactional knowhow in frontline teams. The deployment status records the core ERP as live while the SAP Intelligent Robotic Process Automation and conversational bot remained in proof of concept, and the solution addressed explicit objectives such as solving internal dependencies, lowering manual effort and improving throughput time under COVID related constraints.
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Oil, Gas and Chemicals | 28000 | $2.1B | Malaysia | SAP | SAP Intelligent Robotic Process Automation | Robotic Process Automation | 2020 | n/a |
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Manufacturing | 40 | $4M | Switzerland | SAP | SAP Intelligent Robotic Process Automation | Robotic Process Automation | 2020 | Agilita |
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Professional Services | 3670 | $600M | Belgium | SAP | SAP Intelligent Robotic Process Automation | Robotic Process Automation | 2017 | Amista |
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Oil, Gas and Chemicals | 15000 | $1.7B | Malaysia | SAP | SAP Intelligent Robotic Process Automation | Robotic Process Automation | 2020 | n/a |
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