List of SAP IS-Retail Supply Chain Customers
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Since 2010, our global team of researchers has been studying SAP IS-Retail Supply Chain customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased SAP IS-Retail Supply Chain for Supply Chain Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using SAP IS-Retail Supply Chain for Supply Chain Management include: Reliance Retail, a India based Retail organisation with 207552 employees and revenues of $36.68 billion, The Co-operative Group, a United Kingdom based Retail organisation with 70000 employees and revenues of $14.49 billion, Lloyds Pharmacy, a United Kingdom based Life Sciences organisation with 17000 employees and revenues of $2.16 billion, Carhartt, a United States based Retail organisation with 4500 employees and revenues of $1.00 billion, Prenatal, a Italy based Retail organisation with 2000 employees and revenues of $360.0 million and many others.
Contact us if you need a completed and verified list of companies using SAP IS-Retail Supply Chain, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The SAP IS-Retail Supply Chain customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Carhartt | Retail | 4500 | $1.0B | United States | SAP | SAP IS-Retail Supply Chain | Supply Chain Management | 2015 | n/a |
In 2015 Carhartt implemented SAP IS-Retail Supply Chain as a core application to standardize retail supply chain workflows, merchandising and replenishment processes. The deployment positioned SAP IS-Retail Supply Chain within the companys Supply Chain Management stack to support merchandising, planning and store operations across its United States retail footprint.
The implementation focused on configurable modules typical of apparel retail, including inventory management, replenishment and store allocation, merchandise management and master data governance, demand planning and promotion and pricing configuration. SAP IS-Retail Supply Chain was configured to reflect apparel assortments, seasonality and allocation rules and to support downstream warehouse execution and store replenishment processes.
Integrations emphasized in the implementation profile included connections to enterprise ERP functions, Point of Sale systems, Planning and Allocation workflows and Loyalty Systems, reflecting required skills listed for support and configuration. Operational coverage included merchandising, planning, distribution and store operations, and the implementation required staff able to bridge business and technical teams, with hands on experience in ERP, POS and retail planning domains.
Governance and rollout relied on cross functional coordination and centralized application stewardship, led by personnel with proven ability to lead systems development and projects. Candidate and team requirements highlighted in the implementation included 6 plus years experience in IT or supporting business functions, three plus years in SAP Retail related support or configuration, fluency in English and Spanish, strong written and oral communication with management and retail partners, and the ability to prioritize workload and collaborate across teams.
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Fossil India | Retail | 1200 | $100M | India | SAP | SAP IS-Retail Supply Chain | Supply Chain Management | 2018 | n/a |
In 2018, Fossil India implemented SAP IS-Retail Supply Chain as its Supply Chain Management platform to centralize retail assortment, inventory visibility and supply chain execution workflows. The SAP IS-Retail Supply Chain deployment supported Fossil Group India operations and was anchored in the companys technology center in Bengaluru to align retail merchandising and distribution needs with global brand portfolios.
The implementation configured core SAP modules including IS-Retail, the SAP Apparel and Footwear Solution AFS, Sales and Distribution SD, Logistics Execution LE, and Warehouse Management WM, with adjunct configuration work across Materials Management MM and Production Planning PP to support merchandise replenishment and store fulfillment processes. SAP IS-Retail Supply Chain was used to instrument assortment planning, price and promotion controls, store replenishment rules, and warehouse slotting and picking logic consistent with Supply Chain Management best practices.
Integrations were explicit and multi-system, linking SAP IS-Retail Supply Chain to POS Data Management POSDM, BW for reporting, HCM for workforce data, NetWeaver Gateway for API access, APO and IBP for planning, CRM and Ariba for commercial and procurement flows. The program also included integration patterns for e-commerce and order orchestration through Salesforce and IBM Sterling OMS, connectivity to 3PL providers and external WMS solutions such as PKMS, import and export service providers, and enterprise integration via SAP PO and cloud to cloud interfaces, with an emphasis on data transformation and message mapping.
Governance was run through a Technology Center of Excellence with formal quality control, technical design reviews and signoffs alongside Solution Managers, and a Principal Consultant leading technical architecture, standards and non functional requirement definitions. The implementation scope included technical troubleshooting and incident service restoration processes, collaboration with vendor technical teams and internal architects, and ongoing recommendations to evolve the solution architecture in support of retail supply chain execution.
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Lloyds Pharmacy | Life Sciences | 17000 | $2.2B | United Kingdom | SAP | SAP IS-Retail Supply Chain | Supply Chain Management | 2012 | n/a |
In 2012, Lloyds Pharmacy implemented SAP IS-Retail Supply Chain to centralize retail buying and supply chain operations for the company in the life sciences sector. The deployment targeted support for the buying lead role, merchandise planning, procurement and store replenishment workflows across Lloyds Pharmacy's retail operations.
The implementation configured core SAP IS-Retail Supply Chain capabilities including assortment and range management, purchasing and procurement workflows, automated replenishment and inventory control, and merchandise planning functions tailored to pharmacy assortments. SAP IS-Retail Supply Chain was used to model product hierarchies, manage pricing and promotions workflows, and to support batch and expiration tracking requirements common in pharmaceutical retail.
Operational coverage focused on the buying and merchandising organization and retail operations, aligning procurement governance with a centralized buying lead and master data management for product and supplier records. The rollout emphasized process standardization, role configuration for buyers and planners, and embedding supply chain planning practices within the Supply Chain Management implementation.
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Prenatal | Retail | 2000 | $360M | Italy | SAP | SAP IS-Retail Supply Chain | Supply Chain Management | 2011 | n/a |
In 2011 Prenatal implemented SAP IS-Retail Supply Chain as its core retail supply planning and execution platform, categorized under Supply Chain Management. The deployment targeted retail merchandising and supply processes to consolidate order management and procurement workflows across the organization.
The implementation centered on SAP IS-Retail functional capabilities, with explicit SD and MM maintenance as ongoing modules. Configuration work focused on retail article and assortment management, inventory replenishment and master data stabilization, alongside order-to-cash and procure-to-pay workflow alignment in SAP IS-Retail Supply Chain.
Integrations were delivered to connect commerce and customer systems, including an ATG eCommerce integration project for catalog and order synchronization, a Salesforce integration project for CRM and customer data flows, and an Oracle Xcenter integration for back office interoperability. The solution also interfaced with Prenatals Birth List system, enabling transactional and master data exchanges between retail operations and the gifting registry environment.
Governance and operational ownership combined business analyst led requirements and IT stewardship, with documented responsibilities for SD and MM maintenance and a PM assistant role supporting integration projects. Change control emphasized cross functional coordination between IT, merchandising, eCommerce and sales teams, with sustained application support embedded in Prenatals IT organization.
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Reliance Retail | Retail | 207552 | $36.7B | India | SAP | SAP IS-Retail Supply Chain | Supply Chain Management | 2012 | n/a |
In 2012, Reliance Retail implemented SAP IS-Retail Supply Chain as a core component of its Supply Chain Management tooling. The deployment focused on retail master data and supply chain process standardization within the retailer's centralized Master Data Management organization.
The implementation of SAP IS-Retail Supply Chain covered explicit master data modules, including mass material and vendor master creation and maintenance, BOM creation and maintenance, merchandising hierarchy and assortment module setup, and pricing and promotion maintenance. Processes for point of sale related master attributes and purchasing related data were configured, and data migration workstreams used LSMW and BDC templates to upload mass data.
Operational scope was centered in the Master Data Management retail domain in Bengaluru, Karnataka, with day to day support activities handling L1 tickets for master data, purchase order creation, goods receipt note processing, and reporting. The system supported merchandising, procurement, supply chain planning, and pricing functions, aligning SAP IS-Retail Supply Chain with Reliance Retail business operations in those areas.
Governance and operationalization included structured handoffs to development and testing teams, execution of user acceptance testing, ongoing system monitoring and user management, and delivery of end user training. Change control around master data and merchandising hierarchies was maintained through coordinated testing and closure processes, ensuring the SAP IS-Retail Supply Chain implementation stayed aligned to Supply Chain Management requirements.
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Retail | 70000 | $14.5B | United Kingdom | SAP | SAP IS-Retail Supply Chain | Supply Chain Management | 2018 | n/a |
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Buyer Intent: Companies Evaluating SAP IS-Retail Supply Chain
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FAQ - APPS RUN THE WORLD SAP IS-Retail Supply Chain Coverage
SAP IS-Retail Supply Chain is a Supply Chain Management solution from SAP.
Companies worldwide use SAP IS-Retail Supply Chain, from small firms to large enterprises across 21+ industries.
Organizations such as Reliance Retail, The Co-operative Group, Lloyds Pharmacy, Carhartt and Prenatal are recorded users of
SAP IS-Retail Supply Chain for Supply Chain Management.
Companies using SAP IS-Retail Supply Chain are most concentrated in Retail and Life Sciences, with adoption spanning over 21 industries.
Companies using SAP IS-Retail Supply Chain are most concentrated in India, United Kingdom and United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of SAP IS-Retail Supply Chain across Americas, EMEA, and APAC.
Companies using SAP IS-Retail Supply Chain range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 50%, and global enterprises with 10,000+ employees - 50%.
Customers of SAP IS-Retail Supply Chain include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified SAP IS-Retail Supply Chain customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Supply Chain Management.