List of SAP S/4 HANA - Order Management Customers
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Since 2010, our global team of researchers has been studying SAP S/4 HANA - Order Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased SAP S/4 HANA - Order Management for Order Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using SAP S/4 HANA - Order Management for Order Management include: Alphabet (Google), a United States based Professional Services organisation with 190167 employees and revenues of $350.02 billion, ViacomCBS, a United States based Media organisation with 22109 employees and revenues of $25.29 billion, Kelloggs, a United States based Consumer Packaged Goods organisation with 3150 employees and revenues of $2.76 billion, Mango, a Spain based Retail organisation with 15000 employees and revenues of $2.52 billion, Astellas Pharma Europe, a United Kingdom based Life Sciences organisation with 569 employees and revenues of $230.0 million and many others.
Contact us if you need a completed and verified list of companies using SAP S/4 HANA - Order Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Alphabet (Google) | Professional Services | 190167 | $350.0B | United States | SAP | SAP S/4 HANA - Order Management | Order Management | 2018 | n/a |
In 2018, Alphabet (Google) implemented SAP S/4 HANA - Order Management in the Order Management category. Project materials reference a SAP Global Implementation for Google Inc., CA, with role activity documented from Nov 2020 to Present as part of ongoing program activities.
The engagement centered on Order to Cash process coverage, with explicit delivery of Sales Order management capabilities, blueprint design and Functional Specification documentation. Implementation work included standard configuration, targeted developments and end to end testing to align SAP S/4 HANA - Order Management with Order Management process requirements.
Operational scope encompassed onsite teams in California and coordinated offshore development and support teams, with the named role serving as Order to Cash lead. Business functions addressed included sales order processing and Order to Cash orchestration, with project management activities and reporting integrated into the deployment cadence.
Governance elements documented include blueprint sign off, functional specification reviews, configuration governance, development and testing cycles, and ongoing project management oversight. Responsibilities listed for the SAP S/4 HANA - Order Management implementation emphasize leadership of Order to Cash design, management of onsite and offshore teams, and ownership of configuration, development and testing deliverables.
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Astellas Pharma Europe | Life Sciences | 569 | $230M | United Kingdom | SAP | SAP S/4 HANA - Order Management | Order Management | 2018 | n/a |
In 2018, Astellas Pharma Europe implemented SAP S/4 HANA - Order Management. The deployment targeted Sales and Distribution and Order to Cash processes across EMEA, spanning more than 20 countries while aligning local country operations to global process standards. The EMEA OTC Process Owner led the program, owning country and regional relationships to drive the transformation and to align input to global strategies.
SAP S/4 HANA - Order Management was configured to support core Sales and Distribution and Order to Cash workflows including order capture, pricing governance, billing and fulfillment orchestration to ensure consistent order lifecycles. Configuration work included policy driven process controls and standardized master data inputs to support availability checks and order prioritization across commercial models. The implementation emphasized operational templates that could be adapted by countries for different routes to market.
The implementation integrated operationally with Finance and Supply Chain Management, and it was closely coordinated with Manufacturing across the globe to address availability and fulfillment constraints. Operational coverage extended across commercial, finance and supply chain functions, aligning commercial models with centralized order processing and financial posting rules. Cross functional interfaces were governed through country level engagement and alignment to global SD and Order to Cash process definitions.
Governance and rollout emphasized country communication and adaptation, with regional ownership of policy changes and process adoption to accommodate diverse commercial models. The program explicitly aimed to ensure product availability and improved financial performance through standardized Order Management and Order to Cash controls.
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Kelloggs | Consumer Packaged Goods | 3150 | $2.8B | United States | SAP | SAP S/4 HANA - Order Management | Order Management | 2023 | n/a |
In 2023 Kelloggs implemented SAP S/4 HANA - Order Management as part of a broader SAP S/4HANA program. The deployment targeted Order Management capabilities within the Order Management category and was aligned with enterprise sales, billing, and fulfillment processes to centralize order-to-cash execution.
The implementation included multiple SAP S/4HANA modules, specifically Finance for financial accounting, controlling, cash and treasury management, Sales and Distribution for order management, pricing, billing and shipping, Procurement for automated procurement workflows and supplier management, Materials Management for inventory control and material flows, Plant Maintenance for preventive and corrective maintenance, Quality Management for inspection and assurance, and Production Planning and Control for scheduling and production order tracking. SAP S/4 HANA - Order Management was configured to leverage Sales and Distribution functionality for order capture, pricing, and shipment orchestration while interoperating with inventory and production planning modules for fulfillment planning.
Operational integrations focused on end-to-end connectivity inside the SAP S/4HANA landscape, linking Order Management with Finance for billing and revenue recognition, with Materials Management for stock allocation and reservation, with Procurement for purchase order triggering, and with Production Planning and Control for release of production orders tied to demand. The rollout impacted core business functions including sales operations, finance, procurement, manufacturing, quality assurance and plant maintenance, enabling shared master data and real-time operational visibility across those domains.
Governance emphasis centered on standardized order-to-cash workflows, centralized master data stewardship and cross-functional process orchestration to support consistent order handling. Outcomes reported by Kelloggs include improved business processes, increased operational efficiency and reduced costs, while the integrated SAP S/4 HANA - Order Management implementation provided the real-time insights used to support informed business decisions.
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Mango | Retail | 15000 | $2.5B | Spain | SAP | SAP S/4 HANA - Order Management | Order Management | 2022 | n/a |
In 2022 Mango implemented SAP S/4 HANA - Order Management to centralize Order Management across its omnichannel retail operations and to enable a demand driven fulfillment model. The rollout targeted coordination between e-commerce, distribution centers and physical stores to improve inventory precision and order execution across channels.
The SAP S/4 HANA - Order Management deployment was configured to leverage core logistics and order capabilities, including Inventory Management and physical inventory MM-IM, Logistics Execution LE, purchasing via STO, and Sales and Distribution SD. Advanced order promising and execution was implemented using aATP Advanced Available to Promise, with Inventory Visibility OAA and Retail Fashion Management LO-RFM incorporated where applicable, and a stock optimizer was built into the OMS on S/4 HANA to support allocation logic.
Integration work focused on embedding the stock optimizer into the native order management flows on S/4 HANA and enabling omnichannel article availability and click and collect fulfillment scenarios. Operational coverage included Mango’s omnichannel distribution network encompassing distribution centers, store fulfillment processes and online order channels, aligned with the company’s global retail footprint.
Governance and process changes emphasized redesigning order promising and execution workflows, tightening inventory visibility processes and defining stock allocation and fulfillment rules to support the demand driven model. The implementation was staffed by Mango’s SAP technical team and functional consultants collaborating to align SCM configuration with omnichannel distribution strategy.
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Sports Arena | Retail | 431 | $152M | Italy | SAP | SAP S/4 HANA - Order Management | Order Management | 2021 | n/a |
In 2021, Sports Arena implemented SAP S/4 HANA - Order Management to centralize procurement-driven inventory flows and purchase order orchestration for its retail operations in Italy. The deployment focused on Order Management capabilities within SAP S/4 HANA, aligning procurement, inventory and finance processes to support finished goods receipt, warehouse posting, and intra-company stock movements across distribution centers and storage locations.
Configuration emphasized purchase order taxonomy and costing rules, a specific purchase order type was defined for low value and indirect sourcing transactions, and special pricing conditions were activated for those PO types. The implementation configured cost component assignment so that finished products and certain consumables are accounted immediately to a designated cost component rather than marketing or IT categories, and Material Requirements Planning calculations drive the creation of procurement orders and Stock Transfer Orders.
Operational flows were formalized around receipt of the goods in the warehouse, Stock Transfer Order handling where transfer orders are persisted as purchase orders, and intra-company transfers between distribution centers. The SAP S/4 HANA - Order Management solution was used to manage both direct sourcing for replenishment and indirect sourcing for small value items such as spare parts and office supplies, with inventory movements triggering replenishment based on defined stock points.
Governance and process changes included PO type controls, condition record and pricing activation for the specialized purchase flows, and alignment of MRP run cadence with warehouse receipt processes. Process orchestration placed procurement, warehouse operations and finance as primary stakeholders for Order Management workflows, with SAP S/4 HANA - Order Management serving as the transactional backbone for stock transfer ordering and procurement automation.
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Media | 22109 | $25.3B | United States | SAP | SAP S/4 HANA - Order Management | Order Management | 2016 | n/a |
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