List of SAP S/4HANA Order to Cash Customers
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Since 2010, our global team of researchers has been studying SAP S/4HANA Order to Cash customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased SAP S/4HANA Order to Cash for Order Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using SAP S/4HANA Order to Cash for Order Management include: Intel, a United States based Manufacturing organisation with 88400 employees and revenues of $53.10 billion, Boehringer Ingelheim, a Germany based Life Sciences organisation with 54500 employees and revenues of $28.94 billion, GEODIS, a France based Professional Services organisation with 49720 employees and revenues of $12.40 billion, Analog Devices, a United States based Manufacturing organisation with 24000 employees and revenues of $9.43 billion, Johnson & Johnson Ireland, a Ireland based Life Sciences organisation with 6000 employees and revenues of $2.00 billion and many others.
Contact us if you need a completed and verified list of companies using SAP S/4HANA Order to Cash, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Analog Devices | Manufacturing | 24000 | $9.4B | United States | SAP | SAP S/4HANA Order to Cash | Order Management | 2022 | n/a |
In 2022, Analog Devices implemented SAP S/4HANA Order to Cash as part of an SAP S/4HANA deployment addressing Order Management across sales, fulfillment and finance functions. The program encompassed business process rationalization, system configuration and development, data migration, reporting, change management and Hypercare.
The SAP S/4HANA Order to Cash implementation included functional modules for Order to Cash, Record to Report, Warehouse Management and Master Data management, with configuration work to support order capture, web and eCommerce order flows and returns processing. Development and configuration efforts covered master data harmonization, transactional order orchestration, fulfillment logic and reporting instrumentation to support operational KPIs.
Integrations were implemented between SAP S/4HANA and CRM, eCommerce platforms and custom applications to provide end to end order capture and customer relationship workflows, and to align returns and warehouse processes with transactional finance flows. The deployment architecture emphasized continuous integration, engineering development pipelines and production support, leveraging a global engineering and development team of more than 60 employees to run development, testing and ongoing improvements.
Program governance was established for a global cross functional rollout, covering system upgrades, reporting, new product introduction and master data governance, with managed relationships and contracting for system integrators, implementation partners, contract manufacturers and channel partners. Change management processes and a structured Hypercare window were used to stabilize operations and embed new order management workflows into sales and fulfillment operations.
The initiative was tied to a broader commercial strategy to shift Analog Devices toward solution and services revenue, targeting a tenfold business model expansion over five years, and the effort reported a 25 point improvement in net promoter score as an explicit outcome of customer first changes to order capture and eCommerce. Reporting and analytics teams were organized to deliver dashboards and operational reports to support ongoing Order Management governance.
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Boehringer Ingelheim | Life Sciences | 54500 | $28.9B | Germany | SAP | SAP S/4HANA Order to Cash | Order Management | 2020 | n/a |
In 2020, Boehringer Ingelheim deployed SAP S/4HANA Order to Cash as its core Order Management application to standardize order to cash processes across multiple regions. The implementation leveraged a global template approach and positioned SAP S/4HANA Order to Cash as the primary platform for accounts receivable, credit and collections workflows within the Order Management domain.
Configuration work focused on accounts receivable processing, automatic bank reconciliation, SAP FSCM credit management, collection management and dispute management, with level 4 process definition and testing applied to each capability. The implementation included creation and maintenance of process documentation and training materials aligned to the SAP S/4HANA Order to Cash configuration and operational procedures.
Testing and rollout activities were executed regionally, with formal and informal test cycles, preparation of test scripts in HPALM, and localization testing across APAC countries including Singapore, Malaysia, Korea, Philippines, Thailand and Vietnam, as well as deployments in France, India and Central Eastern Europe. Cut over activities and post go live hypercare support were provided to stabilize accounts receivable, bank reconciliation and credit management operations during each regional activation.
Governance for the rollout used a regional umbrella model, with a Regional Central Vienna coordination point to deliver the best global template processes to more than 20 countries in Central and Eastern Europe. Process experts and system specialists for SAP Order to Cash led documentation updates, training rollouts and operational handover, enabling standardized Order Management controls and handoffs between finance, treasury and collection teams.
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GEODIS | Professional Services | 49720 | $12.4B | France | SAP | SAP S/4HANA Order to Cash | Order Management | 2024 | n/a |
In 2024, GEODIS implemented SAP S/4HANA Order to Cash to centralize Order Management and strengthen order to cash processing across the organization. The program centered on S4 HANA Core model design and implementation, with an explicit focus on treasury integration and consolidated transactional flows.
The SAP S/4HANA Order to Cash implementation covered explicit modules including outgoing payments, incoming payments, bank accounting, cash management, credit management and order to cash processing. Configuration activities addressed payment posting and settlement, bank accounting flows, credit check rules, billing and accounts receivable processing, and cash application automation consistent with Order Management functional workflows.
Solution integration was a named component of the engagement, delivering interfaces between SAP S/4HANA and bank accounting and payment channels, and orchestrating transactional handoffs between treasury and order management. Operational scope targeted finance, treasury and order management functions, aligning payment processing, cash visibility and credit controls within a unified Order Management platform.
Governance and rollout were structured around the S4 HANA Core model, with a S4 HANA Treasury and Order to Cash expert engaged from March 2024 to oversee design, configuration and solution integration. Implementation governance emphasized centralized process definitions, credit and cash management controls, and ongoing configuration ownership for the SAP S/4HANA Order to Cash capability.
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Manufacturing | 8500 | $1.8B | Ireland | SAP | SAP S/4HANA Order to Cash | Order Management | 2020 | n/a |
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Manufacturing | 88400 | $53.1B | United States | SAP | SAP S/4HANA Order to Cash | Order Management | 2024 | n/a |
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Life Sciences | 6000 | $2.0B | Ireland | SAP | SAP S/4HANA Order to Cash | Order Management | 2021 | n/a |
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Manufacturing | 5985 | $1.4B | United States | SAP | SAP S/4HANA Order to Cash | Order Management | 2021 | n/a |
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Buyer Intent: Companies Evaluating SAP S/4HANA Order to Cash
- Toronto-Dominion Bank, a Canada based Banking and Financial Services organization with 103000 Employees
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