List of SAP Sales Order Management Customers
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Since 2010, our global team of researchers has been studying SAP Sales Order Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased SAP Sales Order Management for Order Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using SAP Sales Order Management for Order Management include: Coop Liguria, a Italy based Retail organisation with 2700 employees and revenues of $856.0 million, Southern Steel Berhad, a Malaysia based Manufacturing organisation with 2000 employees and revenues of $544.0 million, Mako Medical, a United States based Healthcare organisation with 700 employees and revenues of $100.0 million, Qiagen, a Philippines based Professional Services organisation with 350 employees and revenues of $50.0 million and many others.
Contact us if you need a completed and verified list of companies using SAP Sales Order Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Coop Liguria | Retail | 2700 | $856M | Italy | SAP | SAP Sales Order Management | Order Management | 2016 | n/a |
In 2016, Coop Liguria implemented SAP Sales Order Management to establish centralized Order Management capabilities across its retail operations. The deployment targeted sales order processing workflows that supported business functions including supply chain orders management, logistics-related activities, procurement interaction, accounting, and management control.
SAP Sales Order Management was configured to deliver core Order Management modules such as order capture and validation, order fulfillment orchestration, inventory availability checks, and sales order transaction posting. Configuration and process design reflected large scale distribution retail workflows, enabling store-level sales order entry, inventory verification, and fulfillment staging consistent with standard order lifecycle management.
Operational scope focused on Coop Liguria retail operations and internal teams responsible for supply chain, procurement, inventory control, and finance. Governance emphasized process alignment between store operations and centralized order processing, with defined user roles for order entry, inventory checks, and accounting reconciliation during rollout.
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Mako Medical | Healthcare | 700 | $100M | United States | SAP | SAP Sales Order Management | Order Management | 2016 | n/a |
In 2016 Mako Medical implemented SAP Sales Order Management to support order processing across its laboratory and manufacturing operations. The deployment positioned SAP Sales Order Management within the companys Order Management landscape to centralize order capture, lifecycle tracking, and fulfillment orchestration for operational teams.
Configuration and modules emphasized order entry and validation, order status tracking, pricing and billing controls, and orchestration workflows consistent with Order Management capabilities. The implementation reflected hands on operational use, with manufacturing engineers explicitly using SAP for day to day order processing during the 2016 to 2018 period noted in operational records.
Operational scope included laboratory and manufacturing engineering teams at the Raleigh, NC site, extending to quality and production oversight functions responsible for health, safety and equipment maintenance. Governance practices documented in parallel with the rollout included compilation and review of quality documents, structured customer investigation workflows, and incorporation of continuous improvement activities into standard operating procedures.
The SAP Sales Order Management environment supported procedural controls tied to laboratory operations, enabling staff to coordinate and monitor work progress, troubleshoot equipment as part of order fulfillment activities, and align order processing with quality and safety responsibilities. This implementation framed SAP Sales Order Management as the core Order Management application driving order processing and operational coordination for Mako Medical.
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Qiagen | Professional Services | 350 | $50M | Philippines | SAP | SAP Sales Order Management | Order Management | 2019 | n/a |
In 2019, Qiagen implemented SAP Sales Order Management to support Order Management for sales and customer service operations in its Manila, Philippines site. The deployment was positioned to process inbound purchase orders from phone, FAX, email and eCommerce channels and to centralize order lifecycle activities across the company’s commercial operations.
SAP Sales Order Management was configured to handle order capture, pricing determination based on product list prices and customer-specific pricing, invoicing, and order status tracking consistent with standard quote to cash workflows in Order Management. The implementation supported processing of orders originating from sales-generated quotes held in CRM, and it was used by customer care and operations staff to file completed orders and manage billing transactions.
The solution operated with an explicit integration point to the company CRM, where sales-generated quotes are stored in Salesforce and used to drive pricing and invoicing in SAP Sales Order Management. Operational coverage included Sales, Customer Care, Commercial Operations and Finance teams, with regular coordination with Procurement and the RIOM team to monitor stock levels and inventory status; order intake included multiple customer channels referenced in customer care activity.
Governance and process controls were implemented alongside the system, including adherence to Qiagen’s Global Revenue Recognition Policy, logged complaint and order tracking for logistics issues, and defined handoffs between customer care and sales representatives for customer enquiries. Day to day workflows emphasized order logging, phone and email support for order status and billing questions, and maintaining filed records of completed orders for audit and revenue recognition purposes.
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Manufacturing | 2000 | $544M | Malaysia | SAP | SAP Sales Order Management | Order Management | 2014 | n/a |
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