List of SAP SuccessFactors Contingent Workforce Management Customers
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Since 2010, our global team of researchers has been studying SAP SuccessFactors Contingent Workforce Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased SAP SuccessFactors Contingent Workforce Management for Contingent Labor Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using SAP SuccessFactors Contingent Workforce Management for Contingent Labor Management include: Compass Group, a United Kingdom based Leisure and Hospitality organisation with 580000 employees and revenues of $42.00 billion, Ericsson, a Sweden based Manufacturing organisation with 89898 employees and revenues of $26.79 billion, EG Group, a United Kingdom based Retail organisation with 40160 employees and revenues of $25.87 billion, ACT Government, a Australia based Government organisation with 6085 employees and revenues of $5.13 billion, Tronox, a United States based Oil, Gas and Chemicals organisation with 6500 employees and revenues of $3.07 billion and many others.
Contact us if you need a completed and verified list of companies using SAP SuccessFactors Contingent Workforce Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the HCM software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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ACT Government | Government | 6085 | $5.1B | Australia | SAP | SAP SuccessFactors Contingent Workforce Management | Contingent Labor Management | 2020 | n/a |
In 2020 ACT Government implemented SAP SuccessFactors Contingent Workforce Management as part of a broader Human Resources Information Management Solution transformation to centralize contingent worker processes within HR and workforce administration. The deployment was positioned to address contingent labor requirements under the Contingent Labor Management category and to link contingent worker lifecycle management to recruitment and learning capabilities.
The SAP SuccessFactors Contingent Workforce Management implementation included configuration of contingent worker onboarding, contractor and supplier profiles, compliance and classification workflows, and lifecycle orchestration for engagement, renewal and offboarding. The work leveraged SuccessFactors configuration patterns to align job architecture and organisation structure rules with contingent worker records and assignment types.
Integrations were implemented with SAP SuccessFactors Recruitment, Workforce Administration and the SuccessFactors Learning Management System to enable CV and vacancy flows, worker record synchronization, and learning assignment for contractors. Operational coverage was organized through business working groups focused on organisation structure, job architecture framework, recruitment and workforce administration to ensure role mapping and data governance across HR functional teams.
Governance and rollout used structured change management methods, with ADKAR and SCARF models guiding adoption activities led by a dedicated change manager. Activities included business readiness tracking, facilitation of stakeholder working groups, documentation quality reviews, and monitoring of business readiness tracker entries to sequence training and cutover tasks for HR and hiring managers.
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BLS | Transportation | 3700 | $500M | Switzerland | SAP | SAP SuccessFactors Contingent Workforce Management | Contingent Labor Management | 2024 | n/a |
In 2024, BLS implemented SAP SuccessFactors Contingent Workforce Management as an extension of its broader SAP SuccessFactors HCM cloud deployment, positioning the application within its Contingent Labor Management strategy. The rollout is part of a multi-year shift to cloud HCM that began with Employee Central and standard content activation, enabling BLS to pursue standardized HR processes across its diverse transportation business.
The SAP SuccessFactors Contingent Workforce Management implementation was configured to leverage standard content activation practices used by BLS, aligning at least 80 percent of processes to SAP best practices. Configuration emphasized lifecycle management for contingent workers, contract generation and storage in the employee dossier, role based permissions and workflow driven document upload, consistent with Contingent Labor Management functional workflows and compliance controls.
Operational integration was anchored on SAP SuccessFactors Employee Central as the single source of HR master data, and on SAP SuccessFactors Document Management Core by OpenText which is used as the employee dossier for automated contract storage and document lifecycle deletion. Payroll, time management, and shared services remain on premise, and the program explicitly plans further interfaces such as connecting planning tools for train personnel deployment and rarely used subprocesses like unpaid leave requests.
Governance focused on defining roles and teams to align operational structures with process ownership, creating a project committee with key internal customer groups and a strong stakeholder communications cadence. Training and change management were emphasized for HR and manager adoption, and outcomes reported by BLS include greater data congruence across the system, reduced media breaks, improved transparency through employee self service to dossiers, and a gradual reduction in administrative effort that supports the companys HR and resource management strategy.
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Canon Australia | Professional Services | 2300 | $665M | Australia | SAP | SAP SuccessFactors Contingent Workforce Management | Contingent Labor Management | 2019 | n/a |
In 2019, Canon Australia deployed SAP SuccessFactors Contingent Workforce Management as part of a broader SAP SuccessFactors rollout across Canon Oceania. The implementation targeted Contingent Labor Management and formed one component of a suite of SuccessFactors modules implemented across the region, with HR Analytics explicitly excluded from scope.
The SAP SuccessFactors Contingent Workforce Management deployment emphasized contingent workforce lifecycle workflows, including requisition-to-onboarding, vendor and supplier engagement, and time capture and compliance controls consistent with Contingent Labor Management capabilities. Solution workshops were run to define and iterate specifications, with business sign off obtained for each solution iteration, and the program lead contributed to solution design for planned integrations to financials and time and attendance systems.
Integrations were planned and designed to link the Contingent Workforce Management solution to Canon Oceania financial systems and to time and attendance systems, aligning contingent worker time capture with procurement and payroll posting processes. The engagement involved a formal relationship with implementation partner Synchrony and contractual arrangements with SAP, with coordination across HR and procurement functions in the Oceania region.
Project governance centered on a steering committee model, with steering committee papers prepared and presented, and program controls including project planning and budgeting, a risks and issues registry, and a managed change request process. These governance and operational controls supported staged solution iterations and business stakeholder sign off during the Canon Australia SAP SuccessFactors Contingent Workforce Management implementation.
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Leisure and Hospitality | 580000 | $42.0B | United Kingdom | SAP | SAP SuccessFactors Contingent Workforce Management | Contingent Labor Management | 2019 | n/a |
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Retail | 40160 | $25.9B | United Kingdom | SAP | SAP SuccessFactors Contingent Workforce Management | Contingent Labor Management | 2019 | n/a |
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Manufacturing | 89898 | $26.8B | Sweden | SAP | SAP SuccessFactors Contingent Workforce Management | Contingent Labor Management | 2018 | n/a |
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Oil, Gas and Chemicals | 6500 | $3.1B | United States | SAP | SAP SuccessFactors Contingent Workforce Management | Contingent Labor Management | 2016 | n/a |
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Oil, Gas and Chemicals | 1300 | $704M | Australia | SAP | SAP SuccessFactors Contingent Workforce Management | Contingent Labor Management | 2019 | n/a |
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Buyer Intent: Companies Evaluating SAP SuccessFactors Contingent Workforce Management
- Beckhoff Automation, a United States based Professional Services organization with 138 Employees
- Bayer, a Germany based Life Sciences company with 92815 Employees
- eHealth NSW, a Australia based Government organization with 2000 Employees
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