List of SAP SuccessFactors Plateau Customers
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Since 2010, our global team of researchers has been studying SAP SuccessFactors Plateau customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased SAP SuccessFactors Plateau for Learning and Development from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using SAP SuccessFactors Plateau for Learning and Development include: Allstate, a United States based Insurance organisation with 55000 employees and revenues of $67.69 billion, General Dynamics, a United States based Aerospace and Defense organisation with 110000 employees and revenues of $47.72 billion, Honeywell International, a United States based Professional Services organisation with 102000 employees and revenues of $37.44 billion, BlackRock, a United States based Professional Services organisation with 22600 employees and revenues of $24.22 billion, Goodyear, a United States based Manufacturing organisation with 68000 employees and revenues of $18.88 billion and many others.
Contact us if you need a completed and verified list of companies using SAP SuccessFactors Plateau, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the HCM software purchases.
The SAP SuccessFactors Plateau customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of HCM software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Alcon | Life Sciences | 25000 | $9.5B | Switzerland | SAP | SAP SuccessFactors Plateau | Learning and Development | 2019 | n/a |
In 2019, Alcon implemented SAP SuccessFactors Plateau for Learning and Development as part of its broader SAP implementation project. The deployment was organized around a global training remit, with the Global Training Team coordinating design and delivery while Local Training Managers received handover of mappings and operational tasks.
The implementation emphasized role driven learning configuration, SAP SuccessFactors Plateau was configured to reflect Role to Position Mapping RTPM aligned with security roles, and to support Enduser Training Curriculum ETC that includes SAP role to course mapping. Alcon developed Training Needs Analysis TNA based on RTPM and ETC, created Training Plan TPL with related resources such as facilities and trainers, and ran a Train the Trainer program to standardize delivery and assessment processes.
Operational workflows were established to provision end users prior to Go Live and to maintain user to role assignments so training sessions stayed synchronized with role changes. The project tracked training delivery end to end, including attendance, participant feedback, and GxP assessments for critical users, and ensured the Learning Solution System Plateau reflected all RTPM and curriculum updates.
Governance was formalized through handover to Local Training Managers and a review and approval loop with IGM to keep training deliverables current in NovaSol. Change control for end user lists and training mappings was embedded into the rollout, aligning training governance with security role assignments and the overall SAP rollout schedule.
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Allstate | Insurance | 55000 | $67.7B | United States | SAP | SAP SuccessFactors Plateau | Learning and Development | 2017 | IBM |
In 2017, Allstate implemented SAP SuccessFactors Plateau as its Learning and Development platform, working with IBM and SAP to deliver the SAP SuccessFactors Plateau Learning Management System module. The deployment targeted enterprise learning and HR talent functions and was positioned to manage compliance training, instructor led courses, and e learning programs across the organization.
The implementation centered on the SAP SuccessFactors Plateau Learning Management System module, configured to support course catalog management, curriculum and learning plan configuration, competency based learning, compliance tracking, assignment workflows, and reporting and analytics. Configuration work included role based administration and learner segmentation to support centralized content management and instructor led training scheduling.
Operational coverage extended to Allstate's HR, compliance, and talent development teams and scaled to the company workforce of approximately 55,000 employees in the United States. Integrations focused on user provisioning and identity workflows, single sign on, and synchronization with HR and talent processes to align course assignments with role and compliance status, consistent with Learning and Development platform patterns.
IBM led systems integration and implementation governance, conducting configuration, testing, and rollout activities while establishing LMS administration roles and learning governance processes within HR. The program embedded SAP SuccessFactors Plateau into Allstate learning operations, creating formal ownership for content lifecycle, compliance reporting, and operational support for the Learning and Development function.
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BlackRock | Professional Services | 22600 | $24.2B | United States | SAP | SAP SuccessFactors Plateau | Learning and Development | 2006 | n/a |
In 2006, BlackRock implemented SAP SuccessFactors Plateau as its enterprise learning platform. The deployment addressed centralized Learning and Development functions including corporate L&D, compliance training, and support for instructor-led and e-learning delivery.
SAP SuccessFactors Plateau was configured to provide learning administration, course and catalog management, enrollment workflows, assessments, reporting, and content lifecycle governance. The SAP SuccessFactors Plateau configuration emphasized role-based administration, learner profiles, curriculum orchestration, and standardized reporting schemas typical of mature Learning and Development implementations.
BlackRock explored integrating the SAP SuccessFactors Plateau LMS with the myBlackRock portal using the SuccessFactors Plateau LMS REST API to enable catalog delivery and enrollment orchestration from the corporate portal. The integration approach prioritized API-driven content synchronization, catalog queries, enrollment calls, and learning record retrieval to surface learning services inside myBlackRock.
Governance activities concentrated on establishing L&D process ownership, course approval workflows, and role-based access controls to align learning records with enterprise identifiers. Operational scope focused on centralized content management and catalog governance to support business functions in learning, compliance, and professional development.
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BLS | Transportation | 3700 | $500M | Switzerland | SAP | SAP SuccessFactors Plateau | Learning and Development | 2024 | n/a |
In 2024, BLS AG implemented SAP SuccessFactors Plateau as part of its broader SAP SuccessFactors HCM rollout, targeting Learning and Development to modernize HR learning and talent workflows. The program used the SAP standard content activation service, with a requirement to adopt at least 80 percent of processes as configured standards, and began by provisioning SAP SuccessFactors Employee Central to establish a single HR master data source migrated from the on-premise SAP ERP Human Capital Management solution.
SAP SuccessFactors Plateau was deployed as the Learning and Development element within the SAP SuccessFactors HCM suite, configured with SAP best practices and limited tailorable adjustments to align with BLS process requirements. The overall HCM implementation maps HR lifecycles end-to-end, and Plateau functions as the LMS layer to manage learning assignments, compliance training, and role-based learning entitlements in support of talent development and competency management.
The deployment architecture emphasizes cloud-native SAP SuccessFactors modules integrated with on-premise systems where required, Employee Central serving as the central HR data hub. BLS integrated SAP SuccessFactors Document Management Core by OpenText as an employee dossier solution with role-based permissions and workflow document upload, while payroll, time management, and shared services remain on-premise. Planned integrations include linking the planning tool for train personnel deployment with time management and payroll, and adding interfaces for rarely used subprocesses such as unpaid leave.
Governance changes accompanied the technical rollout, with defined roles and teams mapped to process ownership and internal structures aligned to new workflows. Stakeholder management was continuous, key internal customer groups were represented on the project committee, and targeted training for user groups was delivered to support adoption and new responsibilities for HR and managers.
Outcomes reported in the rollout include higher transparency via employee self-service for the employee dossier, congruent HR data across systems, elimination of media breaks, and increased end-to-end process thinking among employees. BLS AG cites these HR modernization efforts as contributing to employer attractiveness, reflected in its 2024 ranking as number one in the Swiss railway industry and eleventh overall among 250 companies.
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British Columbia Lottery Corporation (BCLC) | Professional Services | 900 | $310M | Canada | SAP | SAP SuccessFactors Plateau | Learning and Development | 2013 | n/a |
In 2013 British Columbia Lottery Corporation (BCLC) implemented SAP SuccessFactors Plateau as its Learning and Development application to establish a centralized enterprise learning platform for its workforce of approximately 900 employees. The deployment positioned SAP SuccessFactors Plateau as the primary system for managing mandatory compliance training, structured curricula, and role-based development plans within BCLC’s HR and talent programs.
The implementation focused on core learning management capabilities typical of the Learning and Development category, including a managed course catalog, curriculum and certification tracking, e-learning content delivery, instructor-led training scheduling, competency-based learning paths, and built-in learning analytics and reporting. Configuration work emphasized role-based access, automated enrollment rules for mandatory courses, and configurable learning plans to support performance and succession planning workflows.
Operational coverage centered on HR, Shared Services, and frontline training functions, aligning learning administration with workforce development, payroll-adjacent processes, and compensation-linked competency frameworks as part of broader HR operations. The SAP SuccessFactors Plateau deployment supported centralized content governance and standardized training workflows to reduce administrative fragmentation across departments.
Governance and rollout emphasized process alignment and change management driven by HR professionals experienced in HRIS and Shared Services, instituting administrator governance, training compliance workflows, and staged adoption across business units. The program institutionalized learning governance and iterative configuration updates to keep course catalogs and certification rules aligned with evolving regulatory and business requirements.
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Professional Services | 2300 | $665M | Australia | SAP | SAP SuccessFactors Plateau | Learning and Development | 2019 | n/a |
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Utilities | 1229 | $885M | Brazil | SAP | SAP SuccessFactors Plateau | Learning and Development | 2018 | n/a |
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Aerospace and Defense | 110000 | $47.7B | United States | SAP | SAP SuccessFactors Plateau | Learning and Development | 2012 | n/a |
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Manufacturing | 68000 | $18.9B | United States | SAP | SAP SuccessFactors Plateau | Learning and Development | 2014 | n/a |
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Consumer Packaged Goods | 10000 | $600M | India | SAP | SAP SuccessFactors Plateau | Learning and Development | 2017 | n/a |
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