List of SAP WorkFlow Management Customers
SAP
Dietmar-Hopp-Allee 16,
Walldorf, 69190,
Germany
Walldorf, 69190,
Germany
49 6 2277-47474
Professional Services
110650
$42.3B
Since 2010, our global team of researchers has been studying SAP WorkFlow Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased SAP WorkFlow Management for Business Process Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using SAP WorkFlow Management for Business Process Management include: Inter Pipeline, a Canada based Oil, Gas and Chemicals organisation with 1600 employees and revenues of $2.80 billion, Yazaki North America, a United States based Manufacturing organisation with 5000 employees and revenues of $2.50 billion, The Davey Tree Expert Company, a United States based Professional Services organisation with 12000 employees and revenues of $1.69 billion, Jemena Ltd, a Australia based Utilities organisation with 1300 employees and revenues of $921.0 million, Amkor Technology Korea, a South Korea based Manufacturing organisation with 1500 employees and revenues of $300.0 million and many others.
Contact us if you need a completed and verified list of companies using SAP WorkFlow Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Amkor Technology Korea | Manufacturing | 1500 | $300M | South Korea | SAP | SAP WorkFlow Management | Business Process Management | 2010 | n/a |
In 2010, Amkor Technology Korea implemented SAP WorkFlow Management as a core component of a paperless project within its SAP Center of Excellence. The deployment was executed under SAP CoE oversight while coordinating global SAP development resources and projects from the Seoul site, positioning SAP WorkFlow Management within the company SAP environment and operational governance.
The implementation focused on Business Process Management capabilities including workflow design and orchestration, automated approvals and routing for document centric processes, and audit logging to support change control. Work included collaboration with SAP functional experts to build necessary SAP custom programs and to embed workflow logic into existing transactional and document workflows.
Architecturally the solution was designed for system integration and secure connection using SAP PI, with SAP PI providing the integration layer between SAP WorkFlow Management and the broader SAP application landscape and custom extensions. Integration design emphasized secure interfaces and end to end transaction routing to enable paperless processing across SAP modules and custom programs.
Operational governance was formalized through the SAP CoE, which defined and maintained global development standards and supported monthly SAP CoE releases throughout the SDLC. Ongoing responsibilities included technical support and optimization for the workflow implementation, and coordination of global development resources and release management to sustain Business Process Management operations.
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Bordeaux Airport | Leisure and Hospitality | 500 | $140M | France | SAP | SAP WorkFlow Management | Business Process Management | 2023 | Applium |
In 2023, Bordeaux Airport implemented SAP WorkFlow Management to establish Business Process Management capabilities across its airport company and platform operations. The deployment was executed with Applium as the system integrator and was scoped to orchestrate enterprise workflows tied into the airport SAP landscape.
SAP WorkFlow Management was configured to leverage the existing SAP ECC6 EHP8 environment, integrating directly with modules FI, CO, SD, MM, PP, QM, PM, HR, IS, PS, WF, and AM, and interfacing with Business Objects for reporting for approximately 30 named users. Functional capabilities implemented emphasize workflow orchestration, approval routing, task assignment, event-driven automation, and exception handling consistent with Business Process Management best practices.
Integrations center on the SAP ECC6 EHP8 core, enabling cross-module process flows that touch finance, controlling, sales, procurement, production planning, quality, plant maintenance, human resources, industry solutions, project systems, workflow management, and asset management. The SAP WorkFlow Management deployment was positioned to coordinate transactions and approvals across these business functions rather than to introduce separate point solutions.
Governance was established through centralized workflow ownership, role based approval matrices, and change control tied to SAP transport procedures, with process owners designated per functional area to maintain process definitions and updates. Applium led the rollout and handover, aligning workflow governance with existing SAP security and authorization models to ensure operational continuity across the airport platform.
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Inter Pipeline | Oil, Gas and Chemicals | 1600 | $2.8B | Canada | SAP | SAP WorkFlow Management | Business Process Management | 2018 | n/a |
In 2018 Inter Pipeline implemented SAP WorkFlow Management under a Business Process Management program to centralize and automate approval and routing processes within its SAP landscape. The SAP WorkFlow Management deployment targeted orchestration of cross‑functional business process flows across project and transactional systems.
Configuration and development effort emphasized integration with core ERP modules, with ABAP development and support for FI and PS and for Project Portfolio Management PPM alongside MM and SD process touchpoints. SAP WorkFlow Management was extended with Fiori and CDS extensions and PDF forms for user interaction and document handling, and SAP RAP and OData V4 were used to expose workflow services and extension points.
Integrations and landscape work included SAP PI to Logic Apps migration activity, S/4 HANA related extension and integration work, and SAP CLM integration for contract interactions with workflow processes. The implementation was delivered as part of a broader SAP program that included SAP PPM implementation and other SAP centric projects noted on the technical team.
Governance and rollout practices leaned on ABAP led development and change control, with centralized workflow definitions and reusable workflow components to govern approvals across finance, project controls, procurement and sales functions. Solution design emphasized API based access and extension patterns to align ongoing S/4 HANA modernization and cross system orchestration.
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Jemena Ltd | Utilities | 1300 | $921M | Australia | SAP | SAP WorkFlow Management | Business Process Management | 2019 | n/a |
In 2019 Jemena Ltd implemented SAP WorkFlow Management as its Business Process Management platform to formalize SAP workflow automation and establish a Robotic Process Automation capability. The program targeted enhancement of existing SAP workflow assets while creating a delivery model for RPA and workflow orchestration within the Jemena business in Melbourne, Australia.
Configuration and functional work emphasized workflow orchestration, human task routing, approval flows, and automation orchestration to align SAP WorkFlow Management with robotic automation activities. Implementation included development of structured development standards, a reporting framework, and Continuous Improvement processes to support repeatable RPA and workflow development, and the team created candidate selection criteria and a prioritized pipeline of automation opportunities.
Integration work connected SAP WorkFlow Management to internal SAP workflow instances and to robotic automation endpoints to enable task handoffs and automated sequences, supporting orchestration between human approvals and unattended bots. Operational coverage focused on building capability across the organization with a concentrated delivery footprint in Melbourne, and the initiative was positioned to govern back office and transactional business functions through coordinated workflow and automation controls.
Governance established standards for structured development, reporting and Continuous Improvement, and formalized the selection criteria and pipeline management for RPA initiatives. The engagement explicitly produced a defined pipeline of opportunities and standardized practices for the RPA team, as reported by the SAP Workflow and RPA consultant during the engagement.
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The Davey Tree Expert Company | Professional Services | 12000 | $1.7B | United States | SAP | SAP WorkFlow Management | Business Process Management | 2021 | n/a |
In 2021, The Davey Tree Expert Company deployed SAP WorkFlow Management as the core orchestration engine for a Time Off Request and Approval solution. The deployment is described in the Business Process Management category and was implemented to automate leave approvals, provide real time leave visibility, and integrate approvals into the company SAP ecosystem.
The solution architecture centers on a SAPUI5 Fiori application hosted on SAP Business Technology Platform using the Cloud Foundry runtime, built as a standalone router in a multi targeted architecture and developed in SAP Business Application Studio. SAP WorkFlow Management handles approval and rejection flows, including email notifications and automatic escalations, while authorization and access control are enforced through SAP SuccessFactors login together with SAP BTP XSUAA and Identity Authentication Service for role based authorization.
Functional capabilities implemented include a Time Off Request application and a Request and Status application that support cash out requests and a customizable multi plan PTO structure with 30 plus plan types. The application consumes SAP SuccessFactors OData API for employee and manager data and obtains leave balances from Employee Central Payroll via REST API, enabling real time balance display and manager decision support across desktop, tablet and mobile form factors.
Integrations are explicit and foundational to the deployment, the app is surfaced in the SuccessFactors portal and integrates with Employee Central Payroll and existing time recording APIs including Fiori and non Fiori endpoints. Deployment metrics recorded in production include a live rollout in November 2021, approximately 9,000 end users, and transaction volumes around 5,426 monthly or 65,114 per year, reflecting the operational coverage across Davey Tree locations in North America.
Governance and rollout followed a 10 month project timeline and included organizational change management with stakeholder engagement, training and support. Security and permission governance used SuccessFactors role frameworks plus IAS and XSUAA, and the delivery team resolved a MyInbox refresh issue by switching the BTP Destination authentication from oAuth2clientcredential to oAuth2JWTBearer token. Explicit outcomes recorded in the deployment include removal of over 70,000 manual HR entries annually, a 100% faster approval process claim, reduced HR administrative workload and improved employee visibility into leave balances.
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Manufacturing | 5000 | $2.5B | United States | SAP | SAP WorkFlow Management | Business Process Management | 2015 | n/a |
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FAQ - APPS RUN THE WORLD SAP WorkFlow Management Coverage
SAP WorkFlow Management is a Business Process Management solution from SAP.
Companies worldwide use SAP WorkFlow Management, from small firms to large enterprises across 21+ industries.
Organizations such as Inter Pipeline, Yazaki North America, The Davey Tree Expert Company, Jemena Ltd and Amkor Technology Korea are recorded users of
SAP WorkFlow Management for Business Process Management.
Companies using SAP WorkFlow Management are most concentrated in Oil, Gas and Chemicals, Manufacturing and Professional Services, with adoption spanning over 21 industries.
Companies using SAP WorkFlow Management are most concentrated in Canada, United States and Australia, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of SAP WorkFlow Management across Americas, EMEA, and APAC.
Companies using SAP WorkFlow Management range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 16.67%, large organizations with 1,001-10,000 employees - 66.67%, and global enterprises with 10,000+ employees - 16.67%.
Customers of SAP WorkFlow Management include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified SAP WorkFlow Management customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Business Process Management.