List of Selfbook Direct Customers
Selfbook
9000 W Sunset Blvd Floor 3,
West Hollywood, 90069, CA,
United States
West Hollywood, 90069, CA,
United States
1 213-205-1100
Professional Services
72
$7M
Since 2010, our global team of researchers has been studying Selfbook Direct customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Selfbook Direct for Reservation and Booking Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Selfbook Direct for Reservation and Booking Management include: YOTEL, a United Kingdom based Leisure and Hospitality organisation with 800 employees and revenues of $500.0 million, The Nomad Hotel, a United Kingdom based Leisure and Hospitality organisation with 250 employees and revenues of $75.0 million, Isla Bella Beach Resort United States, a United States based Leisure and Hospitality organisation with 250 employees and revenues of $50.0 million, Eden Rock Saint Barthélemy, a United States based Leisure and Hospitality organisation with 85 employees and revenues of $35.0 million, Level Hotels & Furnished Suites Canada, a Canada based Leisure and Hospitality organisation with 150 employees and revenues of $35.0 million and many others.
Contact us if you need a completed and verified list of companies using Selfbook Direct, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Selfbook Direct customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Eden Rock Saint Barthélemy | Leisure and Hospitality | 85 | $35M | United States | Selfbook | Selfbook Direct | Reservation and Booking Management | 2021 | n/a |
Eden Rock Saint Barthélemy implemented Selfbook Direct in 2021 for Reservation and Booking Management, deploying the vendor’s direct booking platform across its Caribbean property to prioritize direct reservations and onsite payment capture. The deployment targeted the hotel’s front office and revenue management functions, aligning booking workflows with a direct sales channel focus suitable for a hospitality operator of its size.
Selfbook Direct was configured to operate as the primary reservation and booking engine, leveraging Selfbook payment and conversion features implied by the case study to streamline booking flows and payment authorization during checkout. Functional capabilities implemented include online reservation capture, on-property booking management, and conversion optimization controls, with configuration centered on maximizing direct channel conversion and payment acceptance.
Operational scope covered the property’s reservations and revenue processes, with go-live outcomes observed in the first months after rollout. The implementation produced a reported 43% lift in direct revenue and an 87.9% increase in conversion rate during the initial post-go-live period, demonstrating measurable gains in direct booking performance tied to the Selfbook Direct Reservation and Booking Management deployment.
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Hotel Lancaster France | Leisure and Hospitality | 70 | $13M | France | Selfbook | Selfbook Direct | Reservation and Booking Management | 2023 | n/a |
In 2023, Hotel Lancaster France implemented Selfbook Direct on its public website as its Reservation and Booking Management solution. Selfbook Direct is used to capture direct reservations through an embedded booking interface on the hotel site, positioning the application as the primary Reservation and Booking Management tool for online bookings.
The deployment is implemented as a web‑embedded booking engine that delivers direct reservation capture and online booking flows, with configuration focused on availability calendar presentation and rate plan selection. The implementation centralizes reservation intake to the hotel website, enabling reservations and front desk teams to process bookings that originate from the Selfbook Direct booking widget.
Functional capabilities configured include direct booking engine workflows, availability and rate display, booking form and confirmation sequencing, and guest data capture for operational handoff. Operational responsibility is scoped to reservations, front desk operations, and revenue management, with content and rate updates managed through the Selfbook Direct configuration interface.
Governance and workflow changes emphasize website-driven reservation handling and centralized control of online rates and inventory, with hotel staff operating the booking interface as part of standard reservations procedures. The narrative links Hotel Lancaster France, Selfbook Direct, Reservation and Booking Management and the hotel reservations and front desk business functions through an integrated website booking architecture.
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Hotel Monville Canada | Leisure and Hospitality | 120 | $10M | Canada | Selfbook | Selfbook Direct | Reservation and Booking Management | 2023 | n/a |
In 2023, Hotel Monville Canada deployed Selfbook Direct as its on-site booking engine embedded on the hotel website. Selfbook Direct functions as the property level Reservation and Booking Management solution, centralizing direct booking capture and the customer-facing booking flow on the hotel website.
The implementation provisioned core Reservation and Booking Management capabilities including a web-embedded booking engine, rate and inventory controls, guest booking flow and payment capture with automated confirmation workflows. Configuration work focused on mapping room types and rate plans to the website booking widget, setting booking policies and securing payment authorization flows inside Selfbook Direct.
Operational scope spanned e-commerce and front-office processes, aligning online reservations with front desk intake and revenue configuration activities. Governance and operational ownership rested with the hotel operations team and revenue stakeholders who manage rate configuration, booking policy updates and live booking activation through the Selfbook Direct console, with rollout executed via website widget installation and go-live in 2023.
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Isla Bella Beach Resort United States | Leisure and Hospitality | 250 | $50M | United States | Selfbook | Selfbook Direct | Reservation and Booking Management | 2023 | n/a |
In 2023, Isla Bella Beach Resort United States implemented Selfbook Direct on their website to address Reservation and Booking Management for the 250-employee beachfront property. The deployment embeds Selfbook Direct as the primary direct booking engine on the public site, providing an online reservation touchpoint that centralizes guest booking workflows for the resort.
The Selfbook Direct implementation encompasses standard reservation and booking management capabilities, including real-time availability and rate controls, booking flow and confirmation orchestration, guest data capture and profile creation, and support for booking modifications and cancellations. Configuration work focused on property rate plans, allotments and booking rules, and templated confirmation and notification workflows consistent with reservation system practices.
Integration scope is explicitly the resort website, where Selfbook Direct is instrumented to surface inventory and accept direct reservations. Operational coverage spans the reservations desk, front office and revenue management functions, with the system acting as the authoritative source for bookings captured through the public site and feeding daily front desk and operational workflows.
Governance and rollout emphasized configuration-led activation and staff enablement, with property teams updating rate and policy governance inside the booking platform and training reservations and front office staff on new online booking procedures. The program focused on embedding Selfbook Direct into existing operational processes for reservations and revenue, while maintaining centralized control over rate and booking policies.
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Level Hotels & Furnished Suites Canada | Leisure and Hospitality | 150 | $35M | Canada | Selfbook | Selfbook Direct | Reservation and Booking Management | 2025 | n/a |
In 2025 Level Hotels & Furnished Suites Canada deployed Selfbook Direct on its Vancouver website to handle direct online reservations. The implementation places Selfbook Direct as the primary customer-facing booking engine for the property and centralized reservations touchpoints, focused on web channel conversion and guest self-service booking flows.
Selfbook Direct, classified in the Reservation and Booking Management category, was configured to present real-time availability and rate displays, manage multi-unit and multi-night booking flows, capture guest profile and contact data, and support card-based authorization at booking. Configuration work emphasized booking flow customization, calendar and inventory controls, and confirmation messaging to align with the hotel brand and guest experience.
Architecturally the deployment is a web-embedded booking layer that manages the reservation lifecycle from search and selection through confirmation and issuance of reservation records. Operational coverage spans the reservations team, front desk reception workflows for check-in reconciliation, and revenue management inputs for rate and availability adjustments, aligning online bookings with onsite operations.
Governance for the Selfbook Direct deployment centers on centralized rate rules, booking policies, and reservation handling procedures administered by the hotel’s reservations and revenue teams. Rollout and operational ownership were organized around the Vancouver site and website channel, with process controls to ensure booking data feeds into daily front desk and back-office workflows.
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Leisure and Hospitality | 100 | $12M | Australia | Selfbook | Selfbook Direct | Reservation and Booking Management | 2024 | n/a |
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Leisure and Hospitality | 10 | $2M | France | Selfbook | Selfbook Direct | Reservation and Booking Management | 2023 | n/a |
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Leisure and Hospitality | 130 | $15M | United States | Selfbook | Selfbook Direct | Reservation and Booking Management | 2021 | n/a |
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Leisure and Hospitality | 250 | $75M | United Kingdom | Selfbook | Selfbook Direct | Reservation and Booking Management | 2022 | n/a |
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Leisure and Hospitality | 50 | $5M | United States | Selfbook | Selfbook Direct | Reservation and Booking Management | 2023 | n/a |
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Buyer Intent: Companies Evaluating Selfbook Direct
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD Selfbook Direct Coverage
Selfbook Direct is a Reservation and Booking Management solution from Selfbook.
Companies worldwide use Selfbook Direct, from small firms to large enterprises across 21+ industries.
Organizations such as YOTEL, The Nomad Hotel, Isla Bella Beach Resort United States, Eden Rock Saint Barthélemy and Level Hotels & Furnished Suites Canada are recorded users of
Selfbook Direct for Reservation and Booking Management.
Companies using Selfbook Direct are most concentrated in Leisure and Hospitality, with adoption spanning over 21 industries.
Companies using Selfbook Direct are most concentrated in United Kingdom, United States and Canada, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Selfbook Direct across Americas, EMEA, and APAC.
Companies using Selfbook Direct range from small businesses with 0-100 employees - 41.67%, to mid-sized firms with 101-1,000 employees - 58.33%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.
Customers of Selfbook Direct include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Selfbook Direct customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Reservation and Booking Management.