List of Selfbook Direct Customers
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United States
Since 2010, our global team of researchers has been studying Selfbook Direct customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Selfbook Direct for Reservation and Booking Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Selfbook Direct for Reservation and Booking Management include: YOTEL, a United Kingdom based Leisure and Hospitality organisation with 800 employees and revenues of $500.0 million, Isla Bella Beach Resort United States, a United States based Leisure and Hospitality organisation with 250 employees and revenues of $50.0 million, The Nomad Hotel, a United Kingdom based Leisure and Hospitality organisation with 250 employees and revenues of $50.0 million, Eden Rock Saint Barthélemy, a United States based Leisure and Hospitality organisation with 85 employees and revenues of $35.0 million, Level Hotels & Furnished Suites Canada, a Canada based Leisure and Hospitality organisation with 150 employees and revenues of $35.0 million and many others.
Contact us if you need a completed and verified list of companies using Selfbook Direct, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Selfbook Direct customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Eden Rock Saint Barthélemy | Leisure and Hospitality | 85 | $35M | United States | Selfbook | Selfbook Direct | Reservation and Booking Management | 2021 | n/a |
Eden Rock Saint Barthélemy implemented Selfbook Direct in 2021 for Reservation and Booking Management, deploying the vendor’s direct booking platform across its Caribbean property to prioritize direct reservations and onsite payment capture. The deployment targeted the hotel’s front office and revenue management functions, aligning booking workflows with a direct sales channel focus suitable for a hospitality operator of its size.
Selfbook Direct was configured to operate as the primary reservation and booking engine, leveraging Selfbook payment and conversion features implied by the case study to streamline booking flows and payment authorization during checkout. Functional capabilities implemented include online reservation capture, on-property booking management, and conversion optimization controls, with configuration centered on maximizing direct channel conversion and payment acceptance.
Operational scope covered the property’s reservations and revenue processes, with go-live outcomes observed in the first months after rollout. The implementation produced a reported 43% lift in direct revenue and an 87.9% increase in conversion rate during the initial post-go-live period, demonstrating measurable gains in direct booking performance tied to the Selfbook Direct Reservation and Booking Management deployment.
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Hotel Lancaster France | Leisure and Hospitality | 70 | $13M | France | Selfbook | Selfbook Direct | Reservation and Booking Management | 2023 | n/a |
In 2023, Hotel Lancaster France implemented Selfbook Direct on its public website as its Reservation and Booking Management solution. Selfbook Direct is used to capture direct reservations through an embedded booking interface on the hotel site, positioning the application as the primary Reservation and Booking Management tool for online bookings.
The deployment is implemented as a web‑embedded booking engine that delivers direct reservation capture and online booking flows, with configuration focused on availability calendar presentation and rate plan selection. The implementation centralizes reservation intake to the hotel website, enabling reservations and front desk teams to process bookings that originate from the Selfbook Direct booking widget.
Functional capabilities configured include direct booking engine workflows, availability and rate display, booking form and confirmation sequencing, and guest data capture for operational handoff. Operational responsibility is scoped to reservations, front desk operations, and revenue management, with content and rate updates managed through the Selfbook Direct configuration interface.
Governance and workflow changes emphasize website-driven reservation handling and centralized control of online rates and inventory, with hotel staff operating the booking interface as part of standard reservations procedures. The narrative links Hotel Lancaster France, Selfbook Direct, Reservation and Booking Management and the hotel reservations and front desk business functions through an integrated website booking architecture.
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Hotel Monville Canada | Leisure and Hospitality | 120 | $10M | Canada | Selfbook | Selfbook Direct | Reservation and Booking Management | 2023 | n/a |
In 2023, Hotel Monville Canada deployed Selfbook Direct as its on-site booking engine embedded on the hotel website. Selfbook Direct functions as the property level Reservation and Booking Management solution, centralizing direct booking capture and the customer-facing booking flow on the hotel website.
The implementation provisioned core Reservation and Booking Management capabilities including a web-embedded booking engine, rate and inventory controls, guest booking flow and payment capture with automated confirmation workflows. Configuration work focused on mapping room types and rate plans to the website booking widget, setting booking policies and securing payment authorization flows inside Selfbook Direct.
Operational scope spanned e-commerce and front-office processes, aligning online reservations with front desk intake and revenue configuration activities. Governance and operational ownership rested with the hotel operations team and revenue stakeholders who manage rate configuration, booking policy updates and live booking activation through the Selfbook Direct console, with rollout executed via website widget installation and go-live in 2023.
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Leisure and Hospitality | 250 | $50M | United States | Selfbook | Selfbook Direct | Reservation and Booking Management | 2023 | n/a |
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Leisure and Hospitality | 150 | $35M | Canada | Selfbook | Selfbook Direct | Reservation and Booking Management | 2025 | n/a |
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Leisure and Hospitality | 100 | $12M | Australia | Selfbook | Selfbook Direct | Reservation and Booking Management | 2024 | n/a |
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Leisure and Hospitality | 10 | $2M | France | Selfbook | Selfbook Direct | Reservation and Booking Management | 2023 | n/a |
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Leisure and Hospitality | 130 | $15M | United States | Selfbook | Selfbook Direct | Reservation and Booking Management | 2021 | n/a |
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Leisure and Hospitality | 250 | $50M | United Kingdom | Selfbook | Selfbook Direct | Reservation and Booking Management | 2022 | n/a |
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Leisure and Hospitality | 50 | $5M | United States | Selfbook | Selfbook Direct | Reservation and Booking Management | 2023 | n/a |
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Buyer Intent: Companies Evaluating Selfbook Direct
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