List of Sendbird Chat Customers
Sendbird
400 1st Ave,
San Mateo, 94401, CA,
United States
San Mateo, 94401, CA,
United States
1 844-242-8274
Professional Services
500
$100M
Since 2010, our global team of researchers has been studying Sendbird Chat customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Sendbird Chat for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Sendbird Chat for Chatbots and Conversational AI include: Motion, a United States based Retail organisation with 9200 employees and revenues of $9.00 billion, Self Made Media, a Philippines based Professional Services organisation with 490 employees and revenues of $55.0 million, Getharley UK, a United Kingdom based Healthcare organisation with 60 employees and revenues of $20.0 million, Paytm Money, a India based Banking and Financial Services organisation with 519 employees and revenues of $16.0 million, DTC Corporation, a United States based Automotive organisation with 100 employees and revenues of $10.0 million and many others.
Contact us if you need a completed and verified list of companies using Sendbird Chat, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Sendbird Chat customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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CariUstdaz.id | Non Profit | 10 | $2M | Indonesia | Sendbird | Sendbird Chat | Chatbots and Conversational AI | 2020 | n/a |
In 2020, CariUstdaz.id deployed Sendbird Chat on its website under the Chatbots and Conversational AI category. Sendbird Chat was embedded as a web-based messaging layer to enable real-time visitor engagement and volunteer or staff communications, using standard web SDK and widget delivery patterns consistent with conversational platforms. CariUstdaz.id Sendbird Chat Chatbots and Conversational AI supported conversational workflows for community Q&A and direct messaging between site visitors and administrators.
The implementation configuration covered core chat modules including messaging UI, presence and notification features, and basic moderation and admin controls exposed through Sendbird Chat's management console. Operational scope focused on website visitor interactions and small-team administration aligned to nonprofit community outreach and content moderation functions. Governance centered on lightweight admin workflows for message moderation and user management, with the integration surface limited to the website front end.
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DTC Corporation | Automotive | 100 | $10M | United States | Sendbird | Sendbird Chat | Chatbots and Conversational AI | 2021 | n/a |
In 2021, DTC Corporation deployed Sendbird Chat on its website. The implementation uses Sendbird Chat within the Chatbots and Conversational AI category as the primary customer-facing messaging layer for online sales and support interactions, aligning the application with front-end digital engagement workflows.
The deployment centers on Sendbird Chat capabilities for real-time messaging, channel management, message history and moderation controls. Configuration emphasized web SDK embedding and a lightweight chat widget, session context propagation, presence indicators and message threading to support asynchronous and synchronous customer conversations.
Integrations are limited to the website front-end and authentication hooks that associate chat sessions with known user accounts, enabling handoff to support and ecommerce teams. Operational coverage focuses on customer support and online sales functions, with the chat implementation scoped to public-facing pages and commerce entry points.
Governance put in place role-based access for support agents, retention and moderation settings, and escalation workflows to route complex conversations to human agents. Rollout was executed as an embedded website feature set with instrumentation for monitoring chat availability and quality, and configuration controls for iterative tuning of channel rules and agent workflows.
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Easy Weddings | Leisure and Hospitality | 70 | $7M | Australia | Sendbird | Sendbird Chat | Chatbots and Conversational AI | 2024 | n/a |
In 2024, Easy Weddings implemented Sendbird Chat on their website. Sendbird Chat is deployed as the site-embedded conversational layer classified under Chatbots and Conversational AI to support real-time visitor messaging and customer engagement.
The deployment uses the Sendbird Chat web SDK embedded in public site pages, configured for channel-based conversations, presence indicators, typing indicators, and persisted message history. Functional capabilities implemented include real-time messaging, session management, in-line moderation controls, and API hooks for site authentication and user context enrichment consistent with Chatbots and Conversational AI workflows.
Operational scope is focused on the Easy Weddings website serving Australian customers, where the application drives front-line inquiry handling and customer engagement workflows. Governance emphasizes widget configuration, conversation moderation procedures, and data retention settings controlled through Sendbird Chat administrative tooling and site-side orchestration.
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FastCo Malaysia – FastJobs & FastGig | Professional Services | 15 | $2M | Malaysia | Sendbird | Sendbird Chat | Chatbots and Conversational AI | 2020 | n/a |
In 2020, FastCo Malaysia implemented Sendbird Chat by embedding Sendbird Chat on its public website for FastJobs and FastGig. The deployment is categorized under Chatbots and Conversational AI and provides a customer facing conversational layer directly on job seeker and employer web pages, enabling real time web messaging within the recruiting experience.
The implementation is delivered as a website embedded chat widget, leveraging core conversational capabilities typical of Chatbots and Conversational AI such as live messaging, presence indicators, and threaded message flows. Operational scope is focused on customer engagement for recruiting and gig matching on the Malaysia site, with product and customer operations teams expected to manage day to day configuration and moderation. Governance centers on widget configuration, user session handling, and content moderation policies consistent with web chat deployments, while technical configuration emphasizes front end integration and responsive behavior for desktop and mobile web.
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FastJobs | Professional Services | 66 | $7M | Singapore | Sendbird | Sendbird Chat | Chatbots and Conversational AI | 2018 | n/a |
In 2018 FastJobs implemented Sendbird Chat on its public website. Sendbird Chat, categorized under Chatbots and Conversational AI, was embedded as the site level conversational layer to support real time candidate and employer interactions on the FastJobs recruitment platform.
The implementation centers on a web embedded conversational interface using Sendbird Chat, configured to provide real time messaging, user presence and persistent chat channels that are characteristic of Chatbots and Conversational AI deployments. The deployment leverages front end integration patterns such as an embedded widget or web SDK to surface conversations directly within job listing and application workflows.
Operational ownership appears aligned to product and engineering teams, with the functional scope focused on candidate engagement, employer messaging, and site customer support touchpoints. Governance and workflow changes are concentrated on messaging moderation and session management typical for conversational layers, while integration points remain limited to the website experience as the primary operational boundary for Sendbird Chat at FastJobs.
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Healthcare | 60 | $20M | United Kingdom | Sendbird | Sendbird Chat | Chatbots and Conversational AI | 2024 | n/a |
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Retail | 9200 | $9.0B | United States | Sendbird | Sendbird Chat | Chatbots and Conversational AI | 2024 | n/a |
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Banking and Financial Services | 519 | $16M | India | Sendbird | Sendbird Chat | Chatbots and Conversational AI | 2022 | n/a |
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Professional Services | 490 | $55M | Philippines | Sendbird | Sendbird Chat | Chatbots and Conversational AI | 2022 | n/a |
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Communications | 10 | $2M | Singapore | Sendbird | Sendbird Chat | Chatbots and Conversational AI | 2020 | n/a |
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Showing 1 to 10 of 11 entries
Buyer Intent: Companies Evaluating Sendbird Chat
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Sendbird Chat. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Sendbird Chat for Chatbots and Conversational AI include:
- NextRow Digital, a United States based Professional Services organization with 150 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD Sendbird Chat Coverage
Sendbird Chat is a Chatbots and Conversational AI solution from Sendbird.
Companies worldwide use Sendbird Chat, from small firms to large enterprises across 21+ industries.
Organizations such as Motion, Self Made Media, Getharley UK, Paytm Money and DTC Corporation are recorded users of
Sendbird Chat for Chatbots and Conversational AI.
Companies using Sendbird Chat are most concentrated in Retail, Professional Services and Healthcare, with adoption spanning over 21 industries.
Companies using Sendbird Chat are most concentrated in United States, Philippines and United Kingdom, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Sendbird Chat across Americas, EMEA, and APAC.
Companies using Sendbird Chat range from small businesses with 0-100 employees - 72.73%, to mid-sized firms with 101-1,000 employees - 18.18%, large organizations with 1,001-10,000 employees - 9.09%, and global enterprises with 10,000+ employees - 0%.
Customers of Sendbird Chat include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Sendbird Chat customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Chatbots and Conversational AI.