List of Servicenow Visual Task Boards Customers
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Since 2010, our global team of researchers has been studying Servicenow Visual Task Boards customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Servicenow Visual Task Boards for Collaboration from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Servicenow Visual Task Boards for Collaboration include: NHS England, a United Kingdom based Government organisation with 16074 employees and revenues of $219.44 billion, Siemens, a Germany based Manufacturing organisation with 312000 employees and revenues of $84.55 billion, COCA-COLA HBC, a Switzerland based Consumer Packaged Goods organisation with 33000 employees and revenues of $12.60 billion and many others.
Contact us if you need a completed and verified list of companies using Servicenow Visual Task Boards, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Servicenow Visual Task Boards customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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COCA-COLA HBC | Consumer Packaged Goods | 33000 | $12.6B | Switzerland | ServiceNow | Servicenow Visual Task Boards | Collaboration | 2022 | Devoteam |
In 2022 COCA-COLA HBC deployed ServiceNow Strategic Portfolio Management and implemented Servicenow Visual Task Boards as part of a Smart PMO rollout led by Devoteam. The Servicenow Visual Task Boards deployment is cataloged under the Collaboration category and was positioned to support Kanban style planning and board-based project execution across central program teams.
Implementation scope centralized project and portfolio work across central departments, consolidating intake, prioritization, and roadmap visibility within ServiceNow Strategic Portfolio Management. Configuration emphasized card based planning, board views for sprint and stage planning, and portfolio level rollup reporting to improve cross-functional transparency.
Operational coverage focused on central PMO and shared services groups, with governance changes to standardize intake and portfolio oversight under the Smart PMO construct. The rollout included configuration of task boards to reflect program stages and team swimlanes, enabling visual work orchestration and routine status cadence for project managers and portfolio leads.
COCA-COLA HBC reported improved project visibility and a rise in project efficiency of approximately 20 percent, with ServiceNow reporting about 150,000 hours of capacity returned annually. The implementation paired ServiceNow Strategic Portfolio Management with Servicenow Visual Task Boards to align portfolio governance, planning workflows, and operational execution.
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NHS England | Government | 16074 | $219.4B | United Kingdom | ServiceNow | Servicenow Visual Task Boards | Collaboration | 2022 | Cognizant |
In 2022 NHS England deployed Servicenow Visual Task Boards as part of a consolidated ServiceNow CRM/CSM platform, placing the application within the Collaboration category and under a nine month implementation delivered by Cognizant. The engagement centered on embedding Servicenow Visual Task Boards into customer service management and IT service management workflows to provide visual, board driven orchestration of workstreams.
Configuration work focused on Kanban style boards, swimlanes and card level state management to represent incidents, cases and task queues, with business rules and automation used to drive status updates and escalate items according to CSM and ITSM policies. The implementation leveraged Collaboration capabilities to standardize cross team coordination and to surface work items directly from the ServiceNow CRM/CSM data model into operational boards.
Operational coverage targeted IT service management and customer service operations, enabling operational and cross team collaboration across those business functions without introducing named external integrations beyond the ServiceNow CRM/CSM platform. Governance activities included sprinted rollout phases, board configuration standards and process change to align task orchestration and handoffs with existing CSM and ITSM procedures.
Cognizant reported outcomes from the program including faster task completion and approximately 59% increase in platform ease of use, outcomes that were used to validate adoption and broaden board usage across additional operational workflows.
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Siemens | Manufacturing | 312000 | $84.5B | Germany | ServiceNow | Servicenow Visual Task Boards | Collaboration | 2014 | n/a |
In 2014, Siemens deployed ServiceNow Visual Task Boards as part of a broader consolidation of IT and employee facing workflows under Siemens Global Business Services. The implementation embedded Collaboration functionality into the enterprise ServiceNow instance to bring Kanban style board views and task visualization into Hire to Retire HRSD, finance shared services, and ITSM process orchestration.
ServiceNow Visual Task Boards were configured as an embedded Collaboration layer within the ServiceNow platform, instrumenting cross team workstreams and SPM and GBS process orchestration. Configuration focused on board views for work assignment, drag and drop task progression, swimlanes to represent team boundaries, and linkage of boards to ServiceNow records to preserve transaction level traceability and workflow context.
Governance was centralized within Siemens Global Business Services through common configuration, workflow templates, and automation rules that aligned HRSD, finance shared services, and ITSM flows. Siemens reports large scale automation and high employee satisfaction from the consolidated ServiceNow platform, with Visual Task Boards used to improve visibility and orchestration across GBS operational and cross functional activities.
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