List of Shopmonkey Customers
Morgan Hill, 95037, CA,
United States
Since 2010, our global team of researchers has been studying Shopmonkey customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Shopmonkey for Shop Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Shopmonkey for Shop Management include: Shopmonkey, a United States based Professional Services organisation with 150 employees and revenues of $15.0 million, Triple C Truck Shop, a United States based Transportation organisation with 50 employees and revenues of $10.0 million, Gentry'S Auto Repair Svc, a United States based Automotive organisation with 13 employees and revenues of $2.0 million, Coachcraft By Macdonald, a United States based Professional Services organisation with 15 employees and revenues of $2.0 million, Specialty Sales, a United States based Automotive organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Shopmonkey, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Shopmonkey customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
Apply Filters For Customers
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
|---|---|---|---|---|---|---|---|---|---|---|---|
 |
Cane Bay Tire & Auto | Automotive | 10 | $1M | United States | Shopmonkey | Shopmonkey | Shop Management | 2021 | n/a |
In 2021, Cane Bay Tire & Auto implemented Shopmonkey in the Shop Management category to surface customer-facing appointment and service workflows on its public website. The deployment uses Shopmonkey as a cloud SaaS instance embedded into the company website to provide online appointment booking and customer intake that feed shop work queues. The scope reflects a single-site United States automotive repair operation with roughly 10 employees focused on front counter scheduling and service delivery.
Configuration emphasized scheduling, repair order lifecycle tracking, and customer communication capabilities that are typical for Shop Management applications, with staff-facing dashboards for technicians and service advisors. Integrations are limited to the website embedding and internal operational workflows, and configuration and change control are managed at the shop level to align intake with daily shop operations. Governance centered on updating front-line workflows and staff adoption to ensure online bookings convert into routed repair orders and appointment slots.
|
 |
Coachcraft By Macdonald | Professional Services | 15 | $2M | United States | Shopmonkey | Shopmonkey | Shop Management | 2023 | n/a |
In 2023, Coachcraft By Macdonald implemented Shopmonkey, deploying the Shopmonkey Shop Management application as a cloud-hosted SaaS solution to manage its automotive service operations. The implementation targeted a single United States site for a 15 person professional services firm, consolidating job intake, technician scheduling, digital estimates and invoicing into a unified Shop Management platform.
Configuration emphasized scheduling and appointment booking, parts and inventory tracking, digital estimates, invoicing and a customer portal, aligning front office and shop floor workflows. Shopmonkey was embedded on the company website to surface online booking and customer access, and the rollout organized standardized intake and job management processes for front desk staff, service technicians and accounting to centralize work orders and customer communications.
|
 |
D & S Automotive | Automotive | 10 | $1M | United States | Shopmonkey | Shopmonkey | Shop Management | 2022 | n/a |
In 2022, D & S Automotive implemented Shopmonkey. D & S Automotive implemented Shopmonkey for Shop Management to support service operations and customer engagement, with the product embedded on the company website to enable direct customer booking and intake. The deployment reflects a small shop SaaS implementation, centralizing repair order management, appointment scheduling, invoicing and basic parts inventory workflows for the ten person operation.
Configuration focused on customer facing booking and digital repair order workflows, enabling technicians and front desk staff to manage estimates, status updates and invoicing from a unified cloud interface. Operational coverage is the single United States site and spans service advisory, parts coordination, technician dispatch and customer communications. Governance and process changes emphasized role based access and standardizing front desk and shop floor workflows through Shopmonkey, with the website integration delivering direct appointment conversion and customer self service functionality.
|
|
|
Gentry'S Auto Repair Svc | Automotive | 13 | $2M | United States | Shopmonkey | Shopmonkey | Shop Management | 2022 | n/a |
In 2022, Gentry'S Auto Repair Svc implemented Shopmonkey and exposed customer-facing scheduling and estimate workflows directly on their website, using Shopmonkey to centralize service intake. The deployment positions Shopmonkey as the core Shop Management platform for the business, handling both front-end booking on the public site and back-office job orchestration.
The implementation leverages Shopmonkey modules commonly found in Shop Management deployments, including appointment scheduling and online booking, repair order creation and tracking, invoicing and payment capture, parts and inventory tracking, and a customer portal for estimates and approvals. Operational coverage is focused on the single shop location with workflows supporting front desk staff, technicians, and parts handling, and governance centered on digital repair order lifecycle rules, technician assignment, and customer communications configured within Shopmonkey.
|
 |
Lang Racing Development | Automotive | 10 | $1M | United States | Shopmonkey | Shopmonkey | Shop Management | 2020 | n/a |
In 2020, Lang Racing Development implemented Shopmonkey as its Shop Management application to manage core service operations. The deployment reflects a small company SaaS configuration sized for a 10 employee automotive shop, and Shopmonkey is surfaced on the Lang Racing Development website for customer interactions.
Shopmonkey was configured to support shop scheduling, job tracking and work order management, estimates and invoicing, parts and inventory tracking, and technician assignment, aligning with standard Shop Management functional modules. Operational scope focuses on the service desk and shop floor, with internal workflows organized around the service order lifecycle and technician dispatch, and the website integration providing customer-facing appointment booking and work order visibility.
|
 |
|
Automotive | 10 | $1M | United States | Shopmonkey | Shopmonkey | Shop Management | 2021 | n/a |
|
|
|
|
Manufacturing | 10 | $1M | United States | Shopmonkey | Shopmonkey | Shop Management | 2021 | n/a |
|
|
|
|
Professional Services | 150 | $15M | United States | Shopmonkey | Shopmonkey | Shop Management | 2017 | n/a |
|
|
|
|
Leisure and Hospitality | 10 | $1M | United States | Shopmonkey | Shopmonkey | Shop Management | 2021 | n/a |
|
|
|
|
Automotive | 10 | $1M | United States | Shopmonkey | Shopmonkey | Shop Management | 2022 | n/a |
|
Buyer Intent: Companies Evaluating Shopmonkey
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||