List of Sureify Lifetime AGENT Customers
San Jose, CA, 95125-3069,
United States
Since 2010, our global team of researchers has been studying Sureify Lifetime AGENT customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Sureify Lifetime AGENT for Customer Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Sureify Lifetime AGENT for Customer Experience include: Allstate, a United States based Insurance organisation with 55000 employees and revenues of $67.69 billion, Brighthouse Financial, a United States based Insurance organisation with 1500 employees and revenues of $3.95 billion, Modern Woodmen of America, a United States based Banking and Financial Services organisation with 1000 employees and revenues of $250.0 million and many others.
Contact us if you need a completed and verified list of companies using Sureify Lifetime AGENT, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Sureify Lifetime AGENT customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Allstate | Insurance | 55000 | $67.7B | United States | Sureify | Sureify Lifetime AGENT | Customer Experience | 2021 | n/a |
In 2021 Allstate implemented Sureify Lifetime AGENT as part of a rapid greenfield digital life insurance initiative in the United States, leveraging Customer Experience capabilities to reinvent customer engagement and digital sales workflows. The engagement was positioned to modernize agent and distributor interactions and to provide a digital-first sales channel for the insurer’s life products.
Module usage is inferred from Sureify materials and likely includes LifetimeACQUIRE for digital sales and LifetimeAGENT for agent and distributor workflows. Configuration work focused on agent portal functionality, digital application intake and orchestration, case management and policy lifecycle instrumentation, and distributor workflow automation consistent with Customer Experience platforms.
Operational coverage emphasized agent and distributor channels across Allstate’s U.S. life insurance business, with implementation designed to touch sales, distribution operations, and customer service workflows. The program centralized digital sales orchestration and agent-assisted processes to streamline handoffs between sales intake and policy servicing without specifying target system integrations.
Governance and rollout followed a rapid greenfield posture, prioritizing iterative configuration, workflow redesign for agent-assisted sales, and staged pilot deployment to distributor cohorts. Change governance concentrated on operationalizing new agent workflows and consolidating case management and orchestration rules into a single Customer Experience application layer provided by Sureify Lifetime AGENT.
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Brighthouse Financial | Insurance | 1500 | $4.0B | United States | Sureify | Sureify Lifetime AGENT | Customer Experience | 2021 | n/a |
In 2021 Brighthouse Financial deployed Sureify Lifetime AGENT to enhance policyholder engagement and agent and distributor experiences in the United States, classifying the rollout under the Customer Experience application category. The implementation reflects Sureify's public listing of Brighthouse Financial as a Lifetime platform user and centers on agent-facing engagement and in-force servicing capabilities.
The deployment implemented the Sureify Lifetime AGENT module as the primary agent portal solution and included inferred use of LifetimeSERVICE for in-force policy servicing and policyholder interactions, consistent with the platform announcements. Functional capabilities emphasized in the implementation narrative include agent portal access for distributors, tools to support servicing of active policies, and customer engagement features that connect agents and policyholders through the Lifetime platform.
Operational scope focused on distribution and customer service functions across Brighthouse Financial's U.S. agent and distributor network, with rollout activities aimed at aligning agent workflows and servicing processes to the new platform. Governance and process changes prioritized centralized agent portal governance, configuration of role-based access for distribution channels, and staged activation to ensure agent adoption and operational continuity.
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Modern Woodmen of America | Banking and Financial Services | 1000 | $250M | United States | Sureify | Sureify Lifetime AGENT | Customer Experience | 2020 | n/a |
In 2020, Modern Woodmen of America implemented Sureify Lifetime AGENT as part of a Customer Experience initiative to modernize member digital experiences. The public announcement described a mobile and app based push toward improved policyholder servicing and digital engagement across the United States and noted platform capabilities consistent with Sureify LifetimeSERVICE alongside Sureify Lifetime AGENT for both member self service and agent interactions.
The deployment emphasized customer facing mobile and web self service, coupled with agent tooling delivered through Sureify Lifetime AGENT to surface policy data, case records, and digital communications. Configuration work focused on standardizing policy servicing workflows, member authentication flows, document delivery, and automated engagement triggers to unify how members and agents access account information and correspondence.
Operational coverage targeted member services and distribution channels within the United States, aligning agent assisted servicing with policyholder self service. The implementation narrative implies integration patterns common to Customer Experience projects, including synchronization with core policy administration, billing, and CRM systems to maintain a single source of policy truth and route service cases between agents and servicing teams.
Governance attention centered on defining agent permissions, service escalation workflows, and configuration controls to manage digital servicing at the intersection of member support and agent distribution. Rollout considerations prioritized aligning agent workflows with member engagement paths, and configuring the Sureify Lifetime AGENT product to support consistent case handling and communications across channels.
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Buyer Intent: Companies Evaluating Sureify Lifetime AGENT
- Progressive, a United States based Insurance organization with 66300 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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