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List of Tantragyan edge CRM Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Great Eastern Life Banking and Financial Services 5250 $4.3B Singapore Tantragyan Technologies Tantragyan edge CRM CRM 2016 n/a
In 2016, Great Eastern Life implemented Tantragyan edge CRM, a CRM application supplied by Tantragyan Technologies. Operational support and identity and access management for the deployment were performed from September 2016 through November 2018, supporting Singapore users and adjacent regional operations. Tantragyan edge CRM was provisioned to manage customer and policyholder records, consent capture aligned with PDPA CMS, and operational CRM workflows, while tightly coupling access control with enterprise identity services. The implementation surfaced explicit identity and access management controls including account creation, deletion, suspension, rename and password reset workflows, maker and checker roles for access changes, two factor authentication token support, and single sign on integration. Integrations documented during the program included IDAP identity access provisioning, PDPA CMS for consent management, SSO and 2FA services, and operational linkages to enterprise systems such as Staffnet, LifeHub, iHR, Microsoft Exchange, AS400, Cif TouchPoint, GI Exchange and UIP BackOffice. Day to day operations incorporated email and telephone support, incident handling and access governance activities executed by the IAM team, embedding Tantragyan edge CRM into existing service delivery and access management processes.
Great Eastern Life Assurance Malaysia Insurance 22000 $1.6B Malaysia Tantragyan Technologies Tantragyan edge CRM CRM 2016 n/a
In 2016, Great Eastern Life Assurance Malaysia deployed Tantragyan edge CRM as part of its enterprise CRM footprint. The implementation positioned Tantragyan edge CRM to provide core CRM capabilities consistent with the CRM category, with emphasis on customer record management, contact handling and case management workflows tailored to insurance sales and service functions. Configuration and module work focused on user access and identity integration, the Tantragyan edge CRM was onboarded into the company identity and access processes to enable controlled user provisioning and authentication. Identity and Access Provisioning IDAP was used to manage account creation, suspension, renaming and deletion for CRM Edge users, and the CRM was incorporated into single sign on SSO flows with 2FA token enforcement for privileged access. Operational coverage extended to support Singapore users and was administered through the internal service delivery model used by the IAM team. The CRM operated alongside enterprise systems explicitly supported by the IT team including Exchange, Staffnet, LifeHub, iHR and AS400, enabling user communications, profile synchronization and access management across those systems. Governance and runbook changes were implemented by the IAM function, the team performed maker and checker roles for access requests, managed password resets and acted as first line email and telephone support to resolve access issues for Tantragyan edge CRM. Standard operating procedures were updated to reflect CRM onboarding processes and the IAM team maintained backup accessor and checker responsibilities to ensure continuity of access management and compliance with corporate access controls.
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FAQ - APPS RUN THE WORLD Tantragyan edge CRM Coverage

Tantragyan edge CRM is a CRM solution from Tantragyan Technologies.

Companies worldwide use Tantragyan edge CRM, from small firms to large enterprises across 21+ industries.

Organizations such as Great Eastern Life and Great Eastern Life Assurance Malaysia are recorded users of Tantragyan edge CRM for CRM.

Companies using Tantragyan edge CRM are most concentrated in Banking and Financial Services and Insurance, with adoption spanning over 21 industries.

Companies using Tantragyan edge CRM are most concentrated in Singapore and Malaysia, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Tantragyan edge CRM across Americas, EMEA, and APAC.

Companies using Tantragyan edge CRM range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 50%, and global enterprises with 10,000+ employees - 50%.

Customers of Tantragyan edge CRM include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Tantragyan edge CRM customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of CRM.