List of TCS DigiGOV HR Service Delivery Customers
Mumbai, 400 001,
India
Since 2010, our global team of researchers has been studying TCS DigiGOV HR Service Delivery customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased TCS DigiGOV HR Service Delivery for HR Service Delivery from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using TCS DigiGOV HR Service Delivery for HR Service Delivery include: Cardiff Council, a United Kingdom based Government organisation with 14757 employees and revenues of $3.50 billion, Improvement Service, a United Kingdom based Professional Services organisation with 84 employees and revenues of $16.0 million and many others.
Contact us if you need a completed and verified list of companies using TCS DigiGOV HR Service Delivery, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The TCS DigiGOV HR Service Delivery customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
Apply Filters For Customers
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
|---|---|---|---|---|---|---|---|---|---|---|---|
 |
Cardiff Council | Government | 14757 | $3.5B | United Kingdom | Tata Consultancy Services | TCS DigiGOV HR Service Delivery | HR Service Delivery | 2019 | n/a |
In 2019 Tata Consultancy Services implemented TCS DigiGOV HR Service Delivery for Cardiff Council, establishing a council-wide HR Service Delivery platform supporting approximately 14,000 employees in Wales. The deployment used the TCS DigiGOV framework to address HR operational consolidation and to position the council within the HR Service Delivery category.
The implementation delivered a full hire-to-retire HR lifecycle and core HR/HRMS capabilities, including employee self service and manager self service functionality. TCS DigiGOV HR Service Delivery was configured to provide a staff app and performance management workflows, aligning HR recordkeeping, talent administration, and case management around standardized processes.
The program included an explicit integration with the council payroll system, SAP payroll, enabling end-to-end payroll data flows from HR transactions into payroll processing. Operational coverage extended across HR teams, payroll functions, line managers, and employees across Cardiff Council sites in Wales, consolidating transactional HR and manager interactions onto the new platform.
Governance focused on standardizing processes and service delivery workflows to support the new system, with configuration governance and role based access to support ESS and MSS use. Outcomes described in the vendor case study include standardized HR processes, a staff app rollout, and improved performance management, with these benefits tied directly to the TCS DigiGOV HR Service Delivery implementation.
|
 |
Improvement Service | Professional Services | 84 | $16M | United Kingdom | Tata Consultancy Services | TCS DigiGOV HR Service Delivery | HR Service Delivery | 2021 | n/a |
In 2021, Improvement Service implemented TCS DigiGOV HR Service Delivery as part of a broader TCS DigiGOV engagement to extend council-facing digital services across Scotland, including integration with national and local portals such as the NEC portal. The implementation positioned TCS DigiGOV HR Service Delivery within the DigiGOV framework to improve online access and service configuration for councils across Scotland, aligning the application to public-sector service delivery needs. TCS DigiGOV HR Service Delivery was configured to deliver core HR Service Delivery capabilities typical of the category, including employee self-service portals, case and request management, service catalogs and configurable workflow and approval processes. Configuration work emphasized reusable service templates and council-specific form and workflow customization to support local government HR and people services. The deployment integrated DigiGOV platform components with council-facing portals referenced in the public announcement, enabling a channel for online HR interactions between residents and council HR teams. Operational coverage targeted council HR functions and council-facing service configuration across Scottish local authorities, with platform governance organized around centralized platform configuration and delegated council-level service configuration to preserve local policy and process variation. The public release highlights improved online access and council service configuration as primary implementation aims, with delivery executed through the TCS DigiGOV framework to standardize digital public-service HR interactions under the HR Service Delivery category.
|
Buyer Intent: Companies Evaluating TCS DigiGOV HR Service Delivery
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||