List of TCS HOBS Customers
Mumbai, 400 001,
India
Since 2010, our global team of researchers has been studying TCS HOBS customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased TCS HOBS for AI Frameworks and Libraries from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using TCS HOBS for AI Frameworks and Libraries include: Vodafone Idea (Vi), a India based Communications organisation with 9670 employees and revenues of $5.03 billion, DNA Finland, a Finland based Communications organisation with 1700 employees and revenues of $1.15 billion, Sky Cable Corporation, a Philippines based Media organisation with 1200 employees and revenues of $400.0 million and many others.
Contact us if you need a completed and verified list of companies using TCS HOBS, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The TCS HOBS customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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DNA Finland | Communications | 1700 | $1.2B | Finland | Tata Consultancy Services | TCS HOBS | AI Frameworks and Libraries | 2021 | n/a |
In 2021, DNA Finland implemented TCS HOBS. The deployment was executed in partnership with Tata Consultancy Services to digitalize its existing technology stack and deliver omnichannel, personalized customer experience across Finland.
The implementation configured TCS HOBS to run CRMS, Enterprise Product Catalogue, Order Management and AIMS modules, aligning product catalog management, customer relationship management workflows, order orchestration and provisioning automation under a single application platform. TCS HOBS, categorized as AI Frameworks and Libraries in this engagement, was used to consolidate product definitions and to operationalize order fulfillment and provisioning processes.
Operational coverage included customer experience, order management and provisioning teams across Finland, with the platform instrumenting omnichannel engagement and catalog-driven product lifecycle workflows. Functional terminology implemented includes catalog-driven product definition, order orchestration, fulfillment automation and CRM workflow management, reflecting standard capabilities for the Apps Category and the telco business function.
Governance and rollout were delivered in an approximately 11 month program, executed with a near-zero disruption migration approach. The program explicitly reduced time-to-market, achieved near-zero disruption during migration, and enabled faster order fulfilment and provisioning outcomes.
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Sky Cable Corporation | Media | 1200 | $400M | Philippines | Tata Consultancy Services | TCS HOBS | AI Frameworks and Libraries | 2022 | n/a |
In 2022, Sky Cable Corporation implemented TCS HOBS as a BPaaS/SaaS deployment on Microsoft Azure to unify customer experience and scale operations across the Philippines. The deployment positioned TCS HOBS within the AI Frameworks and Libraries category to support high throughput customer interactions and dealer network orchestration.
The implementation focused on customer onboarding, scalable transaction processing, dealer network management, and automated data validation capabilities. TCS HOBS was configured with cloud native scalability and event driven processing patterns on Azure to handle multi tenancy, peak throughput, and secure data ingestion consistent with AI Frameworks and Libraries driven automation.
Operational coverage spanned Sky Cable Corporation customer operations and dealer channels in the Philippines, and the platform enabled onboarding of approximately 1,000,000 customers while sustaining up to approximately 40,000 transactions per day and delivering first time right accuracy improvements. Tata Consultancy Services delivered the TCS HOBS BPaaS/SaaS solution, and governance emphasized centralized workflow standardization and operational scaling across dealer networks.
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Vodafone Idea (Vi) | Communications | 9670 | $5.0B | India | Tata Consultancy Services | TCS HOBS | AI Frameworks and Libraries | 2024 | n/a |
In 2024, Vodafone Idea (Vi) implemented TCS HOBS under the AI Frameworks and Libraries category to enable IoT subscription management and rapid product launches. Tata Consultancy Services delivered a cloud-native, catalog-centric TCS HOBS deployment augmented with TCS TwinX/Contexify AI capabilities.
The implementation centered on functional modules for customer lifecycle management, order management, billing and device support, using a catalog-driven approach to accelerate new IoT product configuration and launch. TCS HOBS provided subscription management workflows and standardized product catalog artifacts to streamline how IoT offerings are defined and provisioned.
Operational scope covered Vodafone Idea's India operations, aligning commercial product teams, customer operations and device support around a single catalog and order framework. The cloud-native architecture supported phased activation across India and centralized subscription control.
Governance introduced catalog governance and AI-assisted product modeling with TCS TwinX/Contexify to speed configuration and approval cycles. The engagement delivered faster time-to-market and a soft launch of IoT services in the same year, 2024.
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