List of TCS OmniStore Customers
Mumbai, 400 001,
India
Since 2010, our global team of researchers has been studying TCS OmniStore customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased TCS OmniStore for eCommerce from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using TCS OmniStore for eCommerce include: Kingfisher, a United Kingdom based Retail organisation with 73178 employees and revenues of $16.30 billion, Croma India, a India based Retail organisation with 10000 employees and revenues of $2.15 billion, Duluth Trading Company, a United States based Retail organisation with 807 employees and revenues of $626.0 million and many others.
Contact us if you need a completed and verified list of companies using TCS OmniStore, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The TCS OmniStore customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Croma India | Retail | 10000 | $2.2B | India | Tata Consultancy Services | TCS OmniStore | eCommerce | 2024 | Tata Consultancy Services |
In 2024 Croma India deployed TCS OmniStore as a unified commerce platform for eCommerce across its 500 plus retail stores. TCS OmniStore was implemented to enable 100% in store mobile checkout and to establish a cloud based commerce model, modernizing point-of-sale and retail operations in India.
The implementation centered on TCS OmniStore platform capabilities for mobile point of sale, cloud transaction processing, and unified checkout workflows, reconfiguring store POS to operate as part of a single commerce fabric. Configuration work focused on handheld checkout flows and session management to support in store mobile checkout while preserving central transaction reconciliation and cloud based order persistence.
Tata Consultancy Services performed the rollout and systems work required to provision the cloud commerce model across Croma India locations, with operational coverage spanning more than 500 stores nationwide. Business functions impacted included store sales, checkout operations, and bill desk activities, shifting transaction handling from fixed counters to mobile enabled selling at the point of interaction.
Governance and execution were organized as a two week nationwide rollout announced and completed in 2024, with TCS overseeing deployment sequencing and store activation. The rollout reduced checkout time, increased sales, and freed up bill desk space for selling, reflecting stated operational outcomes from the TCS OmniStore implementation.
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Duluth Trading Company | Retail | 807 | $626M | United States | Tata Consultancy Services | TCS OmniStore | eCommerce | 2022 | Tata Consultancy Services |
In 2022, Duluth Trading Company implemented TCS OmniStore. The TCS OmniStore deployment, classified as eCommerce, established a unified commerce platform to support point of sale POS, mobile POS mPOS, scan and go, curbside pickup, and returns across the retailer's store footprint.
Implementation work focused on configuring POS and mPOS checkout workflows, scan and go self checkout capabilities, and returns processing to improve omnichannel visibility. The deployment centralized inventory visibility and order orchestration to enable mixed basket transactions and consistent checkout experiences, aligning store operations with online fulfillment signals.
Tata Consultancy Services served as the vendor and systems integrator for the engagement, leading configuration, testing, and store rollouts. Operational coverage included Duluth Trading Company stores across the United States, with the platform supporting store operations, customer service, and associate workflows at point of sale.
The engagement began in 2022 and was rolled out to stores in phases to align with peak season readiness and associate training. Reported outcomes included faster checkouts, improved mixed basket sales, and better associate productivity during peak seasons.
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Kingfisher | Retail | 73178 | $16.3B | United Kingdom | Tata Consultancy Services | TCS OmniStore | eCommerce | 2023 | Tata Consultancy Services |
In 2023, Kingfisher selected TCS OmniStore to unify multilingual commerce and checkout capabilities across its banners as part of an eCommerce initiative. The decision targeted B&Q in the United Kingdom and Castorama in France while establishing a single commerce platform footprint across Europe.
TCS OmniStore was configured to deliver multilingual storefronts, a consolidated checkout engine, and point of sale orchestration for in store processes. Configuration emphasized checkout velocity, promotional execution tools, and associate productivity workflows to align online and store selling flows.
Tata Consultancy Services served as the implementation partner leading the European roll out that began in 2023 and coordinated banner level configuration across B&Q and Castorama. Integrations centered on modernizing in store POS processes and centralizing promotional management, with commerce governance designed to enforce consistent pricing, promotions, and checkout rules across banners.
Operational scope covered eCommerce and in store retail operations across Kingfisher's European banners and included changes to checkout workflows and associate tasking. The deployment of TCS OmniStore delivered faster checkouts, improved associate productivity, and better promotional execution across the region as reported.
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Buyer Intent: Companies Evaluating TCS OmniStore
- TechBlocks India, a India based Professional Services organization with 290 Employees
- UBS, a Switzerland based Banking and Financial Services company with 106789 Employees
- Premier Indoor Comfort Systems, a United States based Construction and Real Estate organization with 10 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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