List of Telkom Indonesia Hosting Customers
Telkom Indonesia
Jl. Japati No. 1,
Bandung, 40133,
Indonesia
Bandung, 40133,
Indonesia
62 22 452 1404
Communications
19712
$9.2B
Since 2010, our global team of researchers has been studying Telkom Indonesia Hosting customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Telkom Indonesia Hosting for Application Hosting and Computing Services from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Telkom Indonesia Hosting for Application Hosting and Computing Services include: Direktorat Jenderal Pajak, a Indonesia based Government organisation with 44239 employees and revenues of $10.00 billion, PT Bukit Asam (Persero) Tbk, a Indonesia based Oil, Gas and Chemicals organisation with 1628 employees and revenues of $1.94 billion, Kementerian Pendidikan dan Kebudayaan, a Indonesia based Government organisation with 4400 employees and revenues of $600.0 million, Direktorat Jenderal Imigrasi, a Indonesia based Government organisation with 260 employees and revenues of $20.0 million and many others.
Contact us if you need a completed and verified list of companies using Telkom Indonesia Hosting, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Direktorat Jenderal Imigrasi | Government | 260 | $20M | Indonesia | Telkom Indonesia | Telkom Indonesia Hosting | Application Hosting and Computing Services | 2024 | PT Sigma Cipta Caraka (Telkomsigma) |
In 2024, Direktorat Jenderal Imigrasi implemented Telkom Indonesia Hosting under the Application Hosting and Computing Services category to provision centralized hosting for its border control application estate. Telkom, via subsidiary PT TelkomSigma, hosted critical immigration applications on the Pusat Data Nasional Sementara PDNS platform that is used across Indonesia.
The implementation centered on application hosting for Autogate and e-visa services, delivering application runtime and managed hosting capabilities associated with Application Hosting and Computing Services. Module usage is inferred from reported Autogate and e-visa outages, indicating the Telkom Indonesia Hosting environment was running core automated gate workflows and electronic visa processing services.
Operational coverage extended to immigration and border control functions at PDNS-connected sites across Indonesia, with the hosting footprint directly supporting checkpoints and e-visa processing channels. Recovery and continuity activities following a June 2024 ransomware incident were coordinated with Kominfo, BSSN, and Telkom to restore affected services and contain disruption to border control systems.
PT Sigma Cipta Caraka Telkomsigma acted as the systems integrator coordinating hosting and recovery tasks with the Directorate, reflecting a governance model that connects a central PDNS-hosted Application Hosting and Computing Services platform with operational owners in the immigration agency. The June 2024 incident interrupted Autogate and e-visa availability while coordinated restoration work was underway to reestablish service access.
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Direktorat Jenderal Pajak | Government | 44239 | $10.0B | Indonesia | Telkom Indonesia | Telkom Indonesia Hosting | Application Hosting and Computing Services | 2024 | n/a |
In 2024, Direktorat Jenderal Pajak implemented Telkom Indonesia Hosting as its Application Hosting and Computing Services platform to host online NPWP registration workflows for foreign taxpayers. The deployment supported tax registration processes that depend on automated passport validation and immigration data lookups, and the service experienced disruption when PDNS-hosted integrations were impacted by the June 2024 PDNS ransomware incident.
Telkom Indonesia Hosting was configured to provide managed compute and hosting, API routing for registration and validation endpoints, secure connectivity to external data sources, and middleware for transaction orchestration. Functional capabilities inferred from the implementation include tax registration intake, identity and document validation integration, session and API authentication flows, and logging for audit and incident triage.
Operational integrations explicitly included passport validation against immigration systems through PDNS-hosted integration points, which created a single point of failure when the PDNS incident occurred. The scope of impact was national public tax services specifically the NPWP registration path for foreign taxpayers, and recovery priorities were coordinated with Kominfo, Telkom and BSSN who prioritized restoration and contingency measures for affected public services.
Governance and operational response centered on multi-agency coordination for incident recovery and contingency planning, with emphasis on reinstating secure data exchange and stabilizing externally dependent validation flows. The incident highlighted dependency risk in DNS hosted integrations and prompted a governance review of availability and contingency controls for the Telkom Indonesia Hosting environment.
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Kementerian Pendidikan dan Kebudayaan | Government | 4400 | $600M | Indonesia | Telkom Indonesia | Telkom Indonesia Hosting | Application Hosting and Computing Services | 2024 | n/a |
In 2024 Kementerian Pendidikan dan Kebudayaan used Telkom Indonesia Hosting within a Pusat Data Nasional Sementara environment to provide Application Hosting and Computing Services for its scholarship portal and related information services. The June 2024 ransomware event impacted the ministry's hosted services on Telkom Group infrastructure, with public reporting indicating the beasiswa portal was among services affected and later recovered by mid July 2024. Telkom Indonesia Hosting is described in this context as the application hosting layer providing compute and storage tenancy for the ministry's web applications and public information services.
Implementation focused on application hosting of scholarship and portal services consistent with standard Application Hosting and Computing Services capabilities, including multi tenant compute, persistent storage, and backup and restore workflows. Configuration and operational activity emphasized tenant isolation and prioritized restoration sequencing, as Kominfo and Telkom coordinated with tenants to run backup verification and recovery procedures for the affected services. The Telkom Indonesia Hosting environment supported restoration of content and application availability for the ministry's beasiswa service during the recovery window.
Operational coverage included the ministry's public facing scholarship portal and other information services hosted on the Pusat Data Nasional Sementara platform operated on Telkom Group infrastructure, with Kominfo engaged as a coordinating authority for incident prioritization. Governance adjustments were reported in the form of tenant prioritization for restoration and reliance on backup artifacts during mid July 2024 recovery operations, reflecting an operational emphasis on coordinated incident response between Telkom, Kominfo, and ministry application owners. The narrative centers on Kementerian Pendidikan dan Kebudayaan, Telkom Indonesia Hosting, Application Hosting and Computing Services, and the hosted scholarship portal as the primary business function affected and restored.
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Oil, Gas and Chemicals | 1628 | $1.9B | Indonesia | Telkom Indonesia | Telkom Indonesia Hosting | Application Hosting and Computing Services | 2020 | n/a |
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Buyer Intent: Companies Evaluating Telkom Indonesia Hosting
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD Telkom Indonesia Hosting Coverage
Telkom Indonesia Hosting is a Application Hosting and Computing Services solution from Telkom Indonesia.
Companies worldwide use Telkom Indonesia Hosting, from small firms to large enterprises across 21+ industries.
Organizations such as Direktorat Jenderal Pajak, PT Bukit Asam (Persero) Tbk, Kementerian Pendidikan dan Kebudayaan and Direktorat Jenderal Imigrasi are recorded users of
Telkom Indonesia Hosting for Application Hosting and Computing Services.
Companies using Telkom Indonesia Hosting are most concentrated in Government and Oil, Gas and Chemicals, with adoption spanning over 21 industries.
Companies using Telkom Indonesia Hosting are most concentrated in Indonesia, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Telkom Indonesia Hosting across Americas, EMEA, and APAC.
Companies using Telkom Indonesia Hosting range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 25%, large organizations with 1,001-10,000 employees - 50%, and global enterprises with 10,000+ employees - 25%.
Customers of Telkom Indonesia Hosting include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Telkom Indonesia Hosting customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Application Hosting and Computing Services.