List of Tivian Communicate XI Customers
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Since 2010, our global team of researchers has been studying Tivian Communicate XI customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Tivian Communicate XI for Employee Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Tivian Communicate XI for Employee Experience include: Swiss International Air Lines, a Switzerland based Transportation organisation with 9466 employees and revenues of $7.30 billion, Randstad Germany, a Germany based Professional Services organisation with 38000 employees and revenues of $1.85 billion, Boden, a United Kingdom based Retail organisation with 1050 employees and revenues of $95.0 million and many others.
Contact us if you need a completed and verified list of companies using Tivian Communicate XI, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Tivian Communicate XI customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Boden | Retail | 1050 | $95M | United Kingdom | Tivian | Tivian Communicate XI | Employee Experience | 2021 | n/a |
In 2021, Boden implemented Tivian Communicate XI as part of its Employee Experience program to centralize ongoing feedback collection for customers and employees in the United Kingdom. Tivian's platform is used to capture both customer and employee feedback and to drive employee engagement workflows across People and Internal Communications teams.
Tivian Communicate XI was configured to support quarterly pulse surveys for employees, moving away from a single annual survey cadence to increase agility and insight. The implementation emphasized targeted internal campaigns and content delivery capabilities, using audience segmentation and campaign scheduling to distribute pulse surveys and follow up communications, while reporting dashboards provided centralized visibility for HR stakeholders.
Operational scope focused on Boden employees in the United Kingdom and included concurrent customer feedback collection within the same Employee Experience suite. Governance centered on quarterly survey cycles, stakeholder review processes, and campaign governance to maintain cadence and response management, with the stated objective of improving agility and depth of employee insight.
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Randstad Germany | Professional Services | 38000 | $1.9B | Germany | Tivian | Tivian Communicate XI | Employee Experience | 2007 | n/a |
In 2007, Randstad Germany implemented Tivian's Enterprise Feedback Suite for customer surveys and numerous internal surveys including training evaluation and Market Intelligence. Randstad Germany also leverages Tivian Communicate XI within its Employee Experience portfolio to support targeted employee messaging and campaign measurement. The Enterprise Feedback Suite has been used to run continuous listening programs and structured survey campaigns for both external customer feedback and internal evaluation, and this deployment enabled Market Intelligence and training teams to expand service offerings and gain greater transparency into program results. Implementation work focused on survey design, distribution workflows, and reporting pipelines that feed Market Intelligence and training decision processes.
Based on Randstad Germany's long standing use of Tivian for listening programs, it is reasonable to infer Tivian Communicate XI is configured to manage targeted communications, audience segmentation, campaign scheduling, and measurement workflows typical of Employee Experience deployments. Operational coverage likely spans Market Intelligence, Learning and Development, HR and Internal Communications, where message orchestration and campaign analytics inform training programs and internal listening cycles. Governance appears organized around programmatic campaign cadences, role based campaign access and standardized measurement workflows to align communications with survey driven insights. Tivian Communicate XI at Randstad Germany therefore connects employee messaging and campaign measurement with existing feedback programs within the Employee Experience stack.
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Swiss International Air Lines | Transportation | 9466 | $7.3B | Switzerland | Tivian | Tivian Communicate XI | Employee Experience | 2010 | n/a |
In 2010, Swiss International Air Lines moved from paper in-flight surveys to an online Tivian Enterprise Feedback platform and implemented Tivian Communicate XI to support employee-facing follow-up communications, within Employee Experience workflows. The Tivian deployment captured end-to-end passenger experience data across routes and classes and supported near-real-time KPI tracking for operational teams.
Deployment centered on Tivian feedback collection modules such as EFS and Discover XI for survey orchestration and data capture, with Tivian Communicate XI inferred to handle staff notifications, action tracking, and internal communications workflows. Functional capabilities implemented included feedback management, survey scheduling, response routing, and KPI dashboarding, enabling survey responses to be routed into operational workflows for customer experience and inflight operations functions.
Operational scope encompassed passenger experience across routes and classes and extended to employee communications and follow-up across regions, aligning Tivian Communicate XI with internal service recovery and crew communications processes. Governance practices focused on instituting closed-loop survey-to-action workflows and role-based notification to frontline staff and managers. Swiss International Air Lines Tivian Communicate XI Employee Experience configuration therefore unified passenger feedback collection and staff communication channels to operationalize responses.
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