List of TOTVS Fluig Customers
Sao Paulo, 2511, SP,
Brazil
Since 2010, our global team of researchers has been studying TOTVS Fluig customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased TOTVS Fluig for Business Process Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using TOTVS Fluig for Business Process Management include: Frooty Brazil, a Brazil based Consumer Packaged Goods organisation with 1200 employees and revenues of $140.0 million, Sorocaba Refrescos Brazil, a Brazil based Consumer Packaged Goods organisation with 1200 employees and revenues of $140.0 million, Laticínios Aviação, a Brazil based Consumer Packaged Goods organisation with 300 employees and revenues of $83.0 million, B&F Dias Brazil, a Brazil based Manufacturing organisation with 150 employees and revenues of $25.0 million and many others.
Contact us if you need a completed and verified list of companies using TOTVS Fluig, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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B&F Dias Brazil | Manufacturing | 150 | $25M | Brazil | TOTVS | TOTVS Fluig | Business Process Management | 2019 | Somos CRM Services |
In 2019, B&F Dias Brazil deployed TOTVS Fluig as a Business Process Management application to automate production planning and control processes. The Brazil project was delivered by Somos CRM Services and complemented a revitalized TOTVS RM implementation to integrate process reporting and strengthen ERP adherence.
TOTVS Fluig was configured to support PCP process automation, using workflow orchestration, form based apontamento reporting, and process reporting consolidation to reduce manual data entry on the shop floor. The implementation emphasized process capture and electronic approval flows, aligning production apontamento inputs with transactional records in TOTVS RM.
Operational coverage focused on manufacturing operations and production planning teams in Brazil, where Fluig replaced paper and ad hoc digital reporting with standardized apontamento workflows. Integration work concentrated on synchronizing process reports with the existing TOTVS RM ledger to improve ERP alignment and enforce process discipline.
Governance changes included formalized apontamento procedures and workflow driven signoffs to improve ERP adherence, with Somos CRM Services managing rollout and configuration. The program produced measurable gains in process automation and ERP adherence, reducing manual work and improving production apontamento reporting as described in the case study.
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Frooty Brazil | Consumer Packaged Goods | 1200 | $140M | Brazil | TOTVS | TOTVS Fluig | Business Process Management | 2018 | n/a |
In 2018, Frooty Brazil implemented TOTVS Fluig to build a mobile-enabled sales portal for its field sellers. TOTVS Fluig, a Business Process Management application, was used to enable order creation, order history access, and end-to-end tracking across approximately 30,000 points of sale in Brazil, supporting field sales and order management functions.
The implementation centered on a sales portal module inferred as a 'Mis Vendas' sales portal built on Fluig rather than an ERP sales module, configured for mobile order capture, order history lookup, and workflow-driven order lifecycle management. Functional capabilities included mobile form capture for orders, status tracking, and workflow automation to route orders through approval and processing steps consistent with Business Process Management practices.
Integration was explicitly implemented with Microsoft Dynamics ERP to synchronize order creation and historical order data, providing end-to-end traceability between the field-facing Fluig portal and back-office order processing in the ERP. Operational coverage focused on field sales teams across Brazil and the network of roughly 30,000 retail points of sale, linking mobile sellers to centralized order management.
Governance effort emphasized standardized order capture and audit trails within sales operations and order management processes, with workflow restructuring to support traceability. The deployment in Brazil in 2018 accelerated field-sales processes and improved order traceability as part of the project outcomes reported.
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Laticínios Aviação | Consumer Packaged Goods | 300 | $83M | Brazil | TOTVS | TOTVS Fluig | Business Process Management | 2025 | n/a |
In 2025, Laticínios Aviação implemented TOTVS Fluig as part of a Business Process Management initiative to unify processes across production, retail and corporate functions. The project addressed longstanding challenges with disconnected systems and spreadsheet-driven workflows, while aligning operational needs with evolving tax and compliance requirements in Brazil.
The deployment of TOTVS Fluig focused on business process orchestration, workflow automation, document management, and automated time capture using the TOTVS Clock image for reading time. Configuration emphasized role based approval routing and process templates to support accounting, tax reporting, finance, HR, and production control and planning, reflecting typical Business Process Management capabilities applied to a mid market CPG operator.
TOTVS Fluig was integrated into the wider TOTVS stack used by the company, including TOTVS HR, TOTVS Retail POS Omni, TOTVS Backoffice – Protheus Line, and TOTVS HR Medicine and Occupational Safety, providing end to end operational connectivity. At the point of sale the combined solution enabled mobile sales capture, real time inventory visibility and a Self Checkout module through the TOTVS Retail POS Omni integration, improving throughput during seasonal demand peaks.
Governance changes introduced standardized workflows, centralized process ownership and structured approval flows to improve decision making and legal delivery under Brazil’s Tax Reform landscape. Operational rollout targeted both factory production planning and the company retail outlet in São Sebastião do Paraíso, extending process controls from shop floor to POS without reference to specific prior platforms.
Outcomes reported in the success story include greater productivity, improved control and confidence, reduced queue times at the POS and enhanced ability to manage production and sales through integrated processes. The implementation of TOTVS Fluig within this Business Process Management program reinforced end to end visibility across Laticínios Aviação’s accounting, tax, finance, HR and production functions.
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Consumer Packaged Goods | 1200 | $140M | Brazil | TOTVS | TOTVS Fluig | Business Process Management | 2018 | n/a |
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