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Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

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Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

List of TOTVS Fluig Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
B&F Dias Brazil Manufacturing 150 $25M Brazil TOTVS TOTVS Fluig Business Process Management 2019 Somos CRM Services
In 2019, B&F Dias Brazil deployed TOTVS Fluig as a Business Process Management application to automate production planning and control processes. The Brazil project was delivered by Somos CRM Services and complemented a revitalized TOTVS RM implementation to integrate process reporting and strengthen ERP adherence. TOTVS Fluig was configured to support PCP process automation, using workflow orchestration, form based apontamento reporting, and process reporting consolidation to reduce manual data entry on the shop floor. The implementation emphasized process capture and electronic approval flows, aligning production apontamento inputs with transactional records in TOTVS RM. Operational coverage focused on manufacturing operations and production planning teams in Brazil, where Fluig replaced paper and ad hoc digital reporting with standardized apontamento workflows. Integration work concentrated on synchronizing process reports with the existing TOTVS RM ledger to improve ERP alignment and enforce process discipline. Governance changes included formalized apontamento procedures and workflow driven signoffs to improve ERP adherence, with Somos CRM Services managing rollout and configuration. The program produced measurable gains in process automation and ERP adherence, reducing manual work and improving production apontamento reporting as described in the case study.
Frooty Brazil Consumer Packaged Goods 1200 $140M Brazil TOTVS TOTVS Fluig Business Process Management 2018 n/a
In 2018, Frooty Brazil implemented TOTVS Fluig to build a mobile-enabled sales portal for its field sellers. TOTVS Fluig, a Business Process Management application, was used to enable order creation, order history access, and end-to-end tracking across approximately 30,000 points of sale in Brazil, supporting field sales and order management functions. The implementation centered on a sales portal module inferred as a 'Mis Vendas' sales portal built on Fluig rather than an ERP sales module, configured for mobile order capture, order history lookup, and workflow-driven order lifecycle management. Functional capabilities included mobile form capture for orders, status tracking, and workflow automation to route orders through approval and processing steps consistent with Business Process Management practices. Integration was explicitly implemented with Microsoft Dynamics ERP to synchronize order creation and historical order data, providing end-to-end traceability between the field-facing Fluig portal and back-office order processing in the ERP. Operational coverage focused on field sales teams across Brazil and the network of roughly 30,000 retail points of sale, linking mobile sellers to centralized order management. Governance effort emphasized standardized order capture and audit trails within sales operations and order management processes, with workflow restructuring to support traceability. The deployment in Brazil in 2018 accelerated field-sales processes and improved order traceability as part of the project outcomes reported.
Laticínios Aviação Consumer Packaged Goods 300 $83M Brazil TOTVS TOTVS Fluig Business Process Management 2025 n/a
In 2025, Laticínios Aviação implemented TOTVS Fluig as part of a Business Process Management initiative to unify processes across production, retail and corporate functions. The project addressed longstanding challenges with disconnected systems and spreadsheet-driven workflows, while aligning operational needs with evolving tax and compliance requirements in Brazil. The deployment of TOTVS Fluig focused on business process orchestration, workflow automation, document management, and automated time capture using the TOTVS Clock image for reading time. Configuration emphasized role based approval routing and process templates to support accounting, tax reporting, finance, HR, and production control and planning, reflecting typical Business Process Management capabilities applied to a mid market CPG operator. TOTVS Fluig was integrated into the wider TOTVS stack used by the company, including TOTVS HR, TOTVS Retail POS Omni, TOTVS Backoffice – Protheus Line, and TOTVS HR Medicine and Occupational Safety, providing end to end operational connectivity. At the point of sale the combined solution enabled mobile sales capture, real time inventory visibility and a Self Checkout module through the TOTVS Retail POS Omni integration, improving throughput during seasonal demand peaks. Governance changes introduced standardized workflows, centralized process ownership and structured approval flows to improve decision making and legal delivery under Brazil’s Tax Reform landscape. Operational rollout targeted both factory production planning and the company retail outlet in São Sebastião do Paraíso, extending process controls from shop floor to POS without reference to specific prior platforms. Outcomes reported in the success story include greater productivity, improved control and confidence, reduced queue times at the POS and enhanced ability to manage production and sales through integrated processes. The implementation of TOTVS Fluig within this Business Process Management program reinforced end to end visibility across Laticínios Aviação’s accounting, tax, finance, HR and production functions.
Sorocaba Refrescos Brazil Consumer Packaged Goods 1200 $140M Brazil TOTVS TOTVS Fluig Business Process Management 2018 n/a
In 2018 Sorocaba Refrescos implemented TOTVS Fluig to centralize and automate client and material registration workflows using Business Process Management capabilities, targeting RH, commercial, and marketing areas. The deployment focused on consolidating registration intake, approval routing, and process traceability to reduce manual handoffs across the companys consumer packaged goods operations. The implementation configured TOTVS Fluig GED and workflow modules to provide document management and auditable process flows, with form based registration and automated routing for client and material inclusion. Configuration emphasized traceability and workflow orchestration, enabling reviewers in RH, commercial, and marketing to follow a single registered record through approval stages. The six month implementation in Brazil was delivered with Fluig channel partner Average, and rollout covered cross functional registration processes rather than a single department. Operational scope included central registration desks and the downstream business functions responsible for onboarding clients and materials, with workflows instrumented for multi area visibility. Governance centered on GED workflow usage for process traceability and standardizing inclusion steps across the business, with the stated outcome of reducing customer and material inclusion time by about 10 days and increasing productivity.
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FAQ - APPS RUN THE WORLD TOTVS Fluig Coverage

TOTVS Fluig is a Business Process Management solution from TOTVS.

Companies worldwide use TOTVS Fluig, from small firms to large enterprises across 21+ industries.

Organizations such as Frooty Brazil, Sorocaba Refrescos Brazil, Laticínios Aviação and B&F Dias Brazil are recorded users of TOTVS Fluig for Business Process Management.

Companies using TOTVS Fluig are most concentrated in Consumer Packaged Goods and Manufacturing, with adoption spanning over 21 industries.

Companies using TOTVS Fluig are most concentrated in Brazil, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of TOTVS Fluig across Americas, EMEA, and APAC.

Companies using TOTVS Fluig range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 50%, large organizations with 1,001-10,000 employees - 50%, and global enterprises with 10,000+ employees - 0%.

Customers of TOTVS Fluig include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified TOTVS Fluig customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Business Process Management.