List of TQ Call Center Customers
Beijing, 102200,
China
Since 2010, our global team of researchers has been studying TQ Call Center customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased TQ Call Center for Call Center from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using TQ Call Center for Call Center include: Suofeiya, a China based Manufacturing organisation with 12901 employees and revenues of $1.63 billion, Zhejiang Conba Pharmaceutical Co., a China based Life Sciences organisation with 2465 employees and revenues of $979.0 million, RYB Education, Inc., a China based Education organisation with 6341 employees and revenues of $180.3 million, Hanjia Design Group Co., a China based Professional Services organisation with 1400 employees and revenues of $142.0 million, Linghua, a China based Consumer Packaged Goods organisation with 250 employees and revenues of $133.0 million and many others.
Contact us if you need a completed and verified list of companies using TQ Call Center, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The TQ Call Center customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Alpha Media & Public Relations | Professional Services | 10 | $1M | United States | TQ | TQ Call Center | Call Center | 2021 | n/a |
In 2021 Alpha Media & Public Relations implemented TQ Call Center on its website. The TQ Call Center was deployed as a cloud hosted, web embedded call handling layer and serves as the company’s primary Call Center capability. The deployment provides web based inbound call intake and an agent console accessible to the firm’s 10 person staff.
Configuration emphasized Call Center functional modules common to the category, including IVR style menuing, queue management, agent desktop presence and basic activity reporting to support customer engagement and sales workflows. Operational scope covered customer service and sales functions, with an administrator account controlling routing rules, agent profiles and call handling parameters. Rollout focused on centralized governance and staff onboarding, combining administrative configuration and targeted training to align processes and day to day call workflows.
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Anhui Milanren Cleaning Equipment Co. | Manufacturing | 10 | $1M | China | TQ | TQ Call Center | Call Center | 2019 | n/a |
In 2019, Anhui Milanren Cleaning Equipment Co. implemented TQ Call Center on its website. The TQ Call Center application provides Call Center functionality to capture inbound customer inquiries and route them to internal staff through site based interaction points, supporting customer service and sales inquiry handling for the manufacturer.
Deployment used a web embedded widget and a browser based agent console to enable click to call, live chat and web callback workflows, while recording session metadata for follow up. Configuration emphasized lightweight agent routing, interaction logging, and basic reporting modules typical for Call Center solutions, aligning with a small organization operational footprint.
Operational scope was limited to the company website and a small customer service team within the manufacturing business, covering pre sales questions and post sale support. Governance was structured with simple agent access controls, interaction logs for traceability, and process oriented routing rules to manage incoming web driven customer contacts.
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Atf2022Cambodia | Professional Services | 10 | $1M | Cambodia | TQ | TQ Call Center | Call Center | 2023 | n/a |
In 2023, Atf2022Cambodia implemented TQ Call Center, a Call Center application, on its website. The deployment is a web embedded TQ Call Center instance supporting a 10 person professional services firm in Cambodia, instrumented for customer facing communications and lead capture.
Configuration emphasized standard Call Center capabilities including inbound call routing, click to call from the website, agent dashboards, call queuing, and session logging to support front desk and sales functions. Operational coverage is limited to customer facing staff who access the TQ Call Center through browser interfaces embedded in the site. Governance and rollout were administered internally, focused on role based agent provisioning and web widget configuration through the TQ Call Center administrative console.
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Distribution | 32 | $1M | China | TQ | TQ Call Center | Call Center | 2016 | n/a |
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Manufacturing | 10 | $1M | China | TQ | TQ Call Center | Call Center | 2016 | n/a |
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Manufacturing | 10 | $1M | China | TQ | TQ Call Center | Call Center | 2016 | n/a |
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Manufacturing | 18 | $1M | China | TQ | TQ Call Center | Call Center | 2011 | n/a |
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Life Sciences | 59 | $5M | China | TQ | TQ Call Center | Call Center | 2020 | n/a |
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Manufacturing | 30 | $1M | China | TQ | TQ Call Center | Call Center | 2016 | n/a |
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Manufacturing | 100 | $10M | China | TQ | TQ Call Center | Call Center | 2016 | n/a |
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Buyer Intent: Companies Evaluating TQ Call Center
- Chitkara University, a India based Education organization with 1500 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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